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About Concur

About Concur

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Page 1: About Concur

About Concur

Page 2: About Concur

Over half of the Fortune 500 use Concur® solutions. Successful organizations know exactly how much they spend and constantly find ways to cut time and costs from their business practices.

Concur automates and manages travel booking and expense reporting in an easy-to-use, all-in-one system that simplifies your travel and expense process. More than 18 million people in over 100 countries use Concur products and services to streamline their travel and entertainment (T&E) expenses. Our adaptable, integrated solutions allow you to:

• Improve accuracy – eliminate re-keying expense information into other financial systems

•Pay cards and employees faster – employees appreciate quick repayment

•Reduce costs – automation lowers transaction and processing costs

•Save time – travel data automatically populates expense reports

• Improve insight – with timely visibility into spend

•Enforce policies – encourage employee policy compliance

•Eliminate paper – with online processing and e-receipts

• Increase productivity – with the Concur mobile app for smartphones and tablets

With T&E expenses accounting for about 10 percent of an organization’s operating costs (the second greatest expense after payroll1), it’s no surprise our solutions allow clients to achieve a 242 percent return on their investment.2

Take control of spendCompanies that choose Concur easily save time and money—from travel procurement to payment and reporting. Employees adopt a single, seamless solution for travel booking and expense reporting, while organizations stay in complete control of their expenses.

Make the most of your time with integrated:Pre-trip approval

Travel booking

Expense management

Invoice automation

Vendor, employee and card payments

Expense report auditing

Intelligent reporting

Mobile apps

Extended support services

Concur Helps Companies and Employees Control Costs and Save Time

Page 3: About Concur

Using advanced fare-search capabilities, we deliver relevant in-policy travel content to meet your travelers’ and organization’s needs. We provide access to: multiple Global Distribution Systems (GDS); exclusive direct connects; and corporate discounted and Internet-only fares—and deliver it all in a consumer-centric single view. The broad selection of travel choices (based on defined corporate policies and individual traveler preferences) eliminates guess work and encourages employee compliance.

TripIt – a mobile travel organizerTripIt makes millions of travelers’ lives easier by automatically organizing all travel information into one place—no matter where you booked it. Simply forward travel confirmation emails to [email protected] and TripIt combines transportation, accommodation, dining and entertainment reservations into a single smart itinerary. You can access your itinerary on your mobile device, calendar, or online and share it with others.

For even greater peace of mind, TripIt® Pro acts like a personal travel assistant that keeps travelers in the know. The app gives you updates on flight status and alternate flights, tracks all frequent-traveler points, and monitors eligible flights for fare refunds. Best of all, itineraries in TripIt Pro can be imported into the Concur expense management solution, which saves travelers time and improves reporting and insight. TripIt® for Business is an easier way for companies to organize office travel, track travel calendars, and monitor whether travel dollars are spent wisely.

www.concur.com

Easy-to-use, adaptable solutions for smarter travel and expense management—in the office and on the road

Our unique end-to-end approach increases visibility into employee expenses; it helps organizations globally enforce policies and monitor vendor compliance. Concur offers reporting tools that provide clear insight into how your company and employees spend their travel and expense budgets.

A history of innovationWe drive down the cost of doing business—and have for nearly 20 years. We help ensure corporate travel is booked within policy (even before a trip is taken) and reconcile expenses after travel is completed. We eliminate the need to track and manage paper receipts; instead, electronic receipts—from airlines, rail, hotels and car rental companies—are delivered directly into expense reports.

With the Concur mobile app, employees can book flights, reserve hotels or schedule a taxi. They can create, submit and approve expenses directly from their smartphone or tablet, and stay informed with their own personal travel assistant from TripIt®. Our systems adapt to individual employee preferences and scale to meet companies’ needs—big and small. The Concur on-demand services process over $55 billion in T&E spend a year.

We boast a client retention rate of over 95 percent. With this kind of statistic, it’s no wonder we lead the industry in client satisfaction.

Solutions for youWe can help companies of any size save money and cut the time involved in expense management and business travel.

Integrated Travel and Expense ManagementWe integrate travel and expense management into one single system that’s tailored to your business. Our industry-leading technology combines itinerary data captured at the time of booking, corporate card charges employees incur, and e-receipts captured directly from suppliers. These secure transactions automatically populate the Concur expense management solution.

TravelWe have a leading Web-based and mobile travel-booking solution that provides global travel content in one tool. Employees are empowered to make decisions within their corporate travel policy—choices that help save money.

Concur on Your Mobile Device We make business travel easier. Concur includes mobile travel and expense management capabilities for Android™, BlackBerry®, iPhone® and iPad® devices (at no extra cost). This flexibility gives employees the power to manage their travel itineraries and track expenses on the go.

Page 4: About Concur

Concur® Business Intelligence: Provides automated reporting and analysis tools so companies can improve insight into spend.

Concur® Audit Services: Verify and substantiate your employees’ expense receipts and ensure the appropriate level of compliance and control—while you reduce your processing costs.

Concur® Expense Pay: Pay credit cards and reimburse employees automatically—according to your schedule—to help control cash flow and optimize rebates.

Concur® Invoice Management: Process supplier payment requests with an end-to-end solution that eliminates paper and reduces costs.

Concur® User Support Desk: Provides supplemental support directly to your employees so they have reliable, 24x7 support.

Concur® Service Administration: Helps manage the specific configuration of your solution—from staying abreast of new features and updates to taking control of day-to-day system maintenance.

Concur® Locate & Alert: Find and communicate with employees during routine or unplanned circumstances—regardless of how or if travel is booked. Location is based on profile, travel plans booked through Concur or shared with TripIt Pro, and check-ins on the Concur mobile app.

ExpenseWe deliver a Web-based and mobile solution that streamlines and automates the entire expense-reporting process. With our solution, managers can easily review, approve, process and audit expense reports; they have control and visibility into T&E spend. With little time and effort, employees can create and submit accurate, in-policy expense reports.

As a Web-based and mobile solution, Concur requires no hardware or software to install or maintain and no expensive software licenses, upgrades or IT support.

Open BookingEmployees often need to book travel segments outside the corporate program, such as reservations for conference hotels or client visits. You can import these details into the solution and provide a consolidated itinerary to the employee (and total spend visibility to the organization).

Trusted around the globeWe are meeting the demands of our international client base through world-class support, global functionality and relentless innovation. We’ve had extensive experience and demonstrable success implementing our adaptable solutions for multinational corporations and small businesses.

©2012 Concur, all rights reserved. Concur is a registered trademark of Concur Technologies. All other company and product names are the property of their respective manufacturers. Specifications and other details listed are accurate as of printing, but may change without notice. BR C ABOUT NA 2012/08

About ConcurConcur is a leading provider of integrated travel and expense management solutions. Our adaptable Web-based and mobile solutions help companies and their employees control costs and save time. Learn more at www.concur.com

VALUE-ADDED SERVICES

1. PayStream Advisors, Travel & Expense Management Benchmarking: Improving T&E Processes through Automation, 2011

2. Forrester Consulting, The Total Economic Impact of Concur Travel And Expense Management, 2010