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On December 3rd, 2014, in excess of 200 delegates gathered for a Tourism Occupational Standards Conference to seek an effective mechanism for Vietnam tourism human resources development by establishing a strong partnership between the public and the private sector.
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| DIRECTION / DEPARTEMENT | NOM DE LA PRESENTATION | MAI 2014 1
‘The Role of the VTOS for Human Resources Development and Corporate
Employee Transfers’
5 Key Roles
1.
SKILLS
KNOWLEDGE
ATTITUDE
2.
LOCAL
TALENT 3.
INDUSTRY
PARTNERSHIPS
4.
HOTEL
DEVELOPMENT
5.
MOBILITY
VTOS Key Role:
Framework for educational institutions and industry standards
Consistency in certification in service quality and tourism
qualifications
Confidence is growing
Health and Safety best practice
1. SKILLS, KNOWLEDGE AND ATTITUDE
VTOS Key Role:
Providing a solid career pathway for local students into
International Tourism Operators
Increase in local GMs and middle management
Utilise local knowledge
2. LOCAL TALENT
VTOS Key Role:
Closer relationships across industry
Promotes uniform competencies across all tourism organisations
3. INDUSTRY PARTNERSHIPS
VTOS Key Role:
Support rapid hotel development
Improvement of recruitment candidates
Consistency in service delivery for new hotels
Owners investment improved with quality of service delivery
and reputation
4. HOTEL DEVELOPMENT
(NHỮNG CON SỐ CHỦ CHỐT 2014)
VTOS Key Role:
Supports the implementation of MRA-TP which will
provide significant benefit to region
Blended learning opportunities across region
5. MOBILITY
| DIRECTION / DEPARTEMENT | NOM DE LA PRESENTATION | MAI 2014 9
Thank You