Upload
mansa-systems
View
145
Download
1
Embed Size (px)
DESCRIPTION
Zimperium is a mobile defense company that was using Sugar and Zoho CRM, they consolidated on Salesforce and integrated to ZenDesk for support.
Citation preview
Challenge
Solution
Benefits
?
Zimperium was using Sugar and Zoho and wanted to move to Salesforce to consolidate their systems and sales processes
Zimperium uses ZenDesk for support and wanted to integrate it to their CRM
Consolidate CRM systems into a single Salesforce instance with a ZenDesk integration Mansa customized and configured Salesforce to streamline sales and operations processes Fully integrated CRM into Website – Reshape and streamline data capture
Rapid implementation, led to quick benefits, and Zimperium saved time, energy, and cost Best practices implementation Increased visibility of pipeline, increased customer engagement, and increased internal
collaboration Looking to the future, looking to expand Salesforce across the company and business units
Salesforce Implementation and ZenDesk Integration
297