1
Challenge Solution Benefits ? Zimperium was using Sugar and Zoho and wanted to move to Salesforce to consolidate their systems and sales processes Zimperium uses ZenDesk for support and wanted to integrate it to their CRM Consolidate CRM systems into a single Salesforce instance with a ZenDesk integration Mansa customized and configured Salesforce to streamline sales and operations processes Fully integrated CRM into Website – Reshape and streamline data capture Rapid implementation, led to quick benefits, and Zimperium saved time, energy, and cost Best practices implementation Increased visibility of pipeline, increased customer engagement, and increased internal collaboration Looking to the future, looking to expand Salesforce across the company and business units Salesforce Implementation and ZenDesk Integration 297

Zimperium Salesforce Implementation and ZenDesk Integration

Embed Size (px)

DESCRIPTION

Zimperium is a mobile defense company that was using Sugar and Zoho CRM, they consolidated on Salesforce and integrated to ZenDesk for support.

Citation preview

Page 1: Zimperium Salesforce Implementation and ZenDesk Integration

Challenge

Solution

Benefits

?

Zimperium was using Sugar and Zoho and wanted to move to Salesforce to consolidate their systems and sales processes

Zimperium uses ZenDesk for support and wanted to integrate it to their CRM

Consolidate CRM systems into a single Salesforce instance with a ZenDesk integration Mansa customized and configured Salesforce to streamline sales and operations processes Fully integrated CRM into Website – Reshape and streamline data capture

Rapid implementation, led to quick benefits, and Zimperium saved time, energy, and cost Best practices implementation Increased visibility of pipeline, increased customer engagement, and increased internal

collaboration Looking to the future, looking to expand Salesforce across the company and business units

Salesforce Implementation and ZenDesk Integration

297