80
A Tablet Strategy Master Class Airline & Aerospace MRO & Flight Operations IT Conference Miami – 19 th March 2013 ALL WRONG you’re still doing it

You're still doing it all wrong

Embed Size (px)

DESCRIPTION

Here is my Tablet Strategy Masterclass presentation which I gave at the Aircraft Commerce Airline & Aerospace MRO & Operations IT Conference in Miami on 19th March 2013

Citation preview

Page 1: You're still doing it all wrong

A Tablet Strategy Master Class Airline & Aerospace MRO & Flight Operations IT Conference

Miami – 19th March 2013

ALL WRONG you’re still doing it

Page 2: You're still doing it all wrong

PAUL SAUNDERS Hello…. I’m

[email protected] @conduce

Page 3: You're still doing it all wrong

everyone wants iPads but most companies

aren’t sure what

to do with them

some

Page 4: You're still doing it all wrong

This is

ROGER

Page 5: You're still doing it all wrong

This is

ROGER

father

Page 6: You're still doing it all wrong

This is

ROGER

father grandfather

Page 7: You're still doing it all wrong

This is

ROGER

father grandfather tech-retard

Page 8: You're still doing it all wrong

we have entrusted

the future with people who do not

understand the present

Page 9: You're still doing it all wrong

“ALL WRONG?” …so what is being done

Page 10: You're still doing it all wrong

BUILDING TABLET business cases

Page 11: You're still doing it all wrong

DISCLAIMER I am NOT an iPad guru

…I’m probably completely wrong about this!

Page 12: You're still doing it all wrong

hardware

Page 13: You're still doing it all wrong

buy an iPad

step 1

Page 14: You're still doing it all wrong

APPROVED

SAUNDERS

Page 15: You're still doing it all wrong

% tablet market share

has

Page 16: You're still doing it all wrong

% tablet web traffic

has

Page 17: You're still doing it all wrong
Page 18: You're still doing it all wrong

look at the options

step 2

Page 19: You're still doing it all wrong
Page 20: You're still doing it all wrong

APPROVED

SAUNDERS

Page 21: You're still doing it all wrong
Page 22: You're still doing it all wrong

APPROVED

SAUNDERS

Page 23: You're still doing it all wrong

HARDWARE is the least of your worries

Page 24: You're still doing it all wrong

USE CASE its all about the

Page 25: You're still doing it all wrong

software

Page 26: You're still doing it all wrong

data acquisition

TECH PUBS

in-flight entertainment

charts & navigation working smarter

business intelligence

EFB

eTECHLOG

utilities & productivity

eLEARNING

performance & optimisation

passenger apps

messaging & communications

CRM

Page 27: You're still doing it all wrong

data acquisition

TECH PUBS

in-flight entertainment

charts & navigation working smarter

business intelligence

EFB

eTECHLOG

utilities & productivity

eLEARNING

performance & optimisation

passenger apps

messaging & communications

CRM

Page 28: You're still doing it all wrong

tech pubs

Page 29: You're still doing it all wrong

why tech pubs? weight saving

time saving

simpler & cheaper distribution

zero day amendments

improved efficiency & safety

simpler to use

tried & tested

to make use of metadata

Page 30: You're still doing it all wrong
Page 31: You're still doing it all wrong

United Airlines say they will save

16 million sheets of paper and

326,000 gallons of fuel per year

Page 32: You're still doing it all wrong

option #0: mro systems

Page 33: You're still doing it all wrong

the next slide WARNING

contains some maths

Page 34: You're still doing it all wrong

+ old crappy software = HORSE SHIT

Page 35: You're still doing it all wrong

option #1: managed content

Page 36: You're still doing it all wrong

option #1: managed content

Page 37: You're still doing it all wrong

option #2: library apps

Page 38: You're still doing it all wrong
Page 39: You're still doing it all wrong

tech library

cloud storage

device storage

option #3: improvise

Page 40: You're still doing it all wrong

option #4: next gen formats

Page 41: You're still doing it all wrong

data acquisition

Page 42: You're still doing it all wrong

why data acquisition? improved data quality

reduced admin cost

improved turn round times

reduced maintenance time

time saving

quicker & easier to use

weight saving

Page 43: You're still doing it all wrong

data acquisition today

Page 44: You're still doing it all wrong

data acquisition today

limited asynchronous use-cases

paper form replacement

on-ground transmittal

commissioned 3rd party apps

uni-directional integration

or

online only (duh?!!)

Page 45: You're still doing it all wrong

data acquisition +1 year

Page 46: You're still doing it all wrong

data acquisition +1 year

full asynchronous capability

desktop software replacement

in-flight transmittal

vendor developed apps

bi-directional integration

web 3.0 capability

loads of metadata

Page 47: You're still doing it all wrong

build your own software?

Page 48: You're still doing it all wrong

ROCKET SCIENCE it can’t be

Page 49: You're still doing it all wrong

ROCKET SCIENCE it can’t be

Page 50: You're still doing it all wrong

ROCKET SCIENCE it can’t be

Page 51: You're still doing it all wrong

businesses should only make their own

software if they are also prepared to make

their own aspirin

Page 52: You're still doing it all wrong

the magic triangle

user goals

SWEET

SPOT

Page 53: You're still doing it all wrong

standard UI

vs

Page 54: You're still doing it all wrong

clarity vs brevity

vs

Page 55: You're still doing it all wrong

clarity vs brevity

vs

Page 56: You're still doing it all wrong

more icons

vs

Page 57: You're still doing it all wrong

vs

chunkier buttons

Page 58: You're still doing it all wrong

security

Page 59: You're still doing it all wrong

iOS passcode lock

Page 60: You're still doing it all wrong
Page 61: You're still doing it all wrong

GoodReader

in-app security

Page 62: You're still doing it all wrong

MS Exchange

Page 63: You're still doing it all wrong

deployment

Page 64: You're still doing it all wrong

iPad deployment options

hand out and hope….! App Store

iPhone Configuration Utility

ok for a few iPads & BYOD

Mobile Device Management

enterprise deployments

Page 65: You're still doing it all wrong

training

SELECT * from Users

WHERE Users.Clue > 0

0 rows returned

Page 66: You're still doing it all wrong

training

SELECT * from Users

WHERE Users.Clue > 0

0 rows returned

remember this guy?

Page 67: You're still doing it all wrong

approval

Page 68: You're still doing it all wrong

attrition rates

Page 69: You're still doing it all wrong

future proofing

Page 70: You're still doing it all wrong

STOP future proofing

Page 71: You're still doing it all wrong

prepare for shorter

lifecycles

Page 72: You're still doing it all wrong

what have

we done

in the past

2 years?

Page 73: You're still doing it all wrong

in that time Apple

have released

2 iPhones, 3 iPads

AND lost their CEO

Page 74: You're still doing it all wrong

achieving success

Page 75: You're still doing it all wrong

deployment

don’t underestimate it

security

not as bad as you think

hardware

iPads or something else?

software

bespoke or wait for COTS

4 steps for tablet success

Page 76: You're still doing it all wrong

don’t forget to “KISSASS”

keep it

SIMPLE, stable, available,

SECURE scalable

&

Page 77: You're still doing it all wrong

don’t forget to “KISSASS”

keep it

SIMPLE, stable, available,

SECURE scalable

approved by Roger

APPROVED

SAUNDERS

Page 78: You're still doing it all wrong

THANK YOU

[email protected]

@conduce

www.conduce.net

www.slideshare.net/thesaundi

Page 79: You're still doing it all wrong

your questions

Page 80: You're still doing it all wrong

image credits: Most images sourced via Creative Commons Licenses on Flickr.

All the old images were taken from the Commons on Flickr via the Library of Congress Photostream

The images of iPads in use by airline staff were all taken from the airline’s own press releases.

Thanks also to carsonified.com & lostandtaken.com for the other free backgrounds

Thanks to the following Flickr users: See-ming Lee, Baldiri, Mag3737, Overges and jezarnold

All logos and product images were taken from vendor websites or from the iTunes App Store.

The rest were screenshots or my own photos & images.

source data: Most data for this presentation has come directly or indirectly from Apple Inc.

Unless specific surveys or data sources were identified all information is anecdotal.

Information sources include but are not limited to:

Wired, Engadget, Gizmodo, Flight Global, Slideshare, Tech Crunch, BGR, TNW, Forbes, United Airlines, Panasonic

This presentation is published with a Creative Commons

Attribution-NonCommercial-ShareAlike License You are free to share, copy, distribute and transmit this work and you are free

to remix and adapt this work on condition that you attribute the work and

distribute the resulting work using the same or similar license.

Thank you - Paul

more information >