You canNEGOTIATE

anythingThe basis

Before we start… Only man negotiates Your full participation 1 minutes - five recent conflicts

What is negotiation?

To negotiate is to trade something we have for

something we want. - Anon -

The GG: You have to give in order to get

In the past, and now It requires (business) knowledge as

well as human nature

The goals Achieve the objective(s) set Be of benefit to all parties Ensuring a WIN/WIN situation

Phases of negotiation Plan Debate Propose Bargain

Skills needed Communication skills: listening,

speaking, body language Facilitation skills: influence, timing,

closing deals

The hot buttons Yours and Theirs Emotional response may trigger a

disaster

A story

TIPS Don’t accept the first offer Effective negotiation requires good

emotion control (impatience, loss of temper)

Talk, yet listen Influence, not argue If… then…

The final challenge

You are given 1 minute to plan,and 2 minutes to try

Summary Plan well Control your emotions Win – win

Remember, when it comes to negotiation, use GG

it’s cool to learn or know about negotiation skills, yet it’s better to

practice