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US Department of
State’s International
Visitor Leadership
ProgramDaniel X. O’Neil
Smart Chicago
July 1, 2015
1
@danxoneil @smartchicago
Our PrinciplesTechnology
Open
Everyone
Chicago
July 1, 2015 2
Our PrinciplesTechnology
Open
Everyone
Chicago
July 1, 2015 3
We’re all about technology
• Everything we do relates to technology
• We are of and about the Internet
• We believe in the transformative power of
the Internet to change lives and build the
economy for all
July 1, 2015 4
@danxoneil @smartchicago
We are open
• Open source code
• More importantly: open processes, open
minds, open methods
• Allowing others “in”, wherever that may be
July 1, 2015 5
@danxoneil @smartchicago
Target market: everyone
• We believe in the power of the network
• The network needs everyone in it in order
for it to be powerful
• We work on solutions that cover the entire
city
July 1, 2015 6
@danxoneil @smartchicago
Chicago is our middle name
• All of our work is done here
• Unique and thriving ecosystem
• We serve as a model for others
July 1, 2015 7
@danxoneil @smartchicago
The Strategy
July 1, 2015 8
Access, Skills, and Data
Smart Chicago is a civic organization devoted to improving lives in Chicago through technology. We work on increasing access to the Internet, improving skills for using Internet, and developing meaningful products from data that measurably contribute to the quality of life of residents in our region and beyond.
July 1, 2015 9
@danxoneil @smartchicago
AccessIf you’re not connected
to the Internet, it is
difficult for technology to
be of much use to you.
July 1, 2015 10
@danxoneil @smartchicago
SkillsIf you can’t use the
Internet, being
connected isn’t going to
be all that meaningful.
July 1, 2015 11
@danxoneil @smartchicago
Data
We construe data as content. Because there has to be something meaningful to look at once you’re connected and skilled.
July 1, 2015 12
@danxoneil @smartchicago
The Founders:
2 Philanthropies, 1 Municipality
July 1, 2015 13
The John D. and Catherine T.
MacArthur Foundation
• A center for ideation and
conception
• Julia Stasch: 2007 report,
“The City that NETWorks”
• Our primary source of funding
July 1, 2015 14
@danxoneil @smartchicago
The Chicago Community Trust
• Provides housing for the
organization and is fiscal
agent
• At the center of funding and
knowledge for the region
• Critical financial, human
resources, and other support
July 1, 2015 15
@danxoneil @smartchicago
The City of Chicago
• The most important policy
lever in the region
• Departmental relationships
• A critical partner for having
impact and getting things
done
July 1, 2015 16
@danxoneil @smartchicago
The Funding
July 1, 2015 17
Sources of Capital
• MacArthur: primary; essential
• CCT: critical back-office support as well as grants
• Sprague: on-target programs centered on health
• Knight: an essential, growing partner focused on civic engagement
• Cook County: to do open data work
July 1, 2015 18
@danxoneil @smartchicago
We function as a tech
development outfit.
July 1, 2015 19
The Work
July 1, 2015 20
Focus on infrastructure
We make technology, programs,
and initiatives that allow others
to be more effective— to
provide clarity and impetus
July 1, 2015 21
@danxoneil @smartchicago
Amazon Web Services
• We host dozens of apps for civic hackers
• At a moment’s notice & for as long as they want
• This allows us to be helpful at the moment of inspiration
• Eliminating stoppers, encouraging innovation
July 1, 2015 22
@danxoneil @smartchicago
Project Work and Office Space
• We have three employees at Smart Chicago
• A deliberate strategy to spread revenue, power, and growth across the ecosystem
• We are founding tenants of 1871, going back to May 2012
• We’ve helped jumpstart a half dozen companies
• OpenGov Hack Night— an institution. There because of our seats
July 1, 2015 23
@danxoneil @smartchicago
CUTGroup
• Civic User Testing Group as a new model for UX testing, digital skills development, and community engagement in civic tech
• 800+ residents are available
• We’ve paid each of them a $5 VISA gift card. When they participate in a test, they get a $20 gift card
• We help the developers design and implement UX testing and it allows us to be deeply engaged with communities while improving digital skills
July 1, 2015 24
@danxoneil @smartchicago
Eliminate The Digital Divide
Advisory Committee
• I am the chair of this state-based grant program
• They give grants to community technology centers all over the state of Illinois
• Allows me to be more plugged in to the investments happening outside of a particular jurisdiction
July 1, 2015 25
@danxoneil @smartchicago
Cook County Open Data Work
• We have a contract with the
County to assist them with
their data portal
• Pure block-and-tackle
technical assistance
• Helping publish data that
grows the ecosystem
July 1, 2015 26
@danxoneil @smartchicago
And we produce a lot of software.
July 1, 2015 27
@danxoneil @smartchicago
Foodborne Chicago
• We use computers & code to search Twitter for tweets related to food poisoning in Chicago
• We do as much as we can to automatically zero-in on the tweets we think are really about a possible food poisoning case and really coming from Chicago
• Then real humans review the tweets and @reply back to people with a link back to our site, hoping to generate legitimate service requests
July 1, 2015 28
@danxoneil @smartchicago
Chicago Early Learning
• Easily find early learning programs near your home or work
• Compare programs side-by-side to select the highest quality option for your child
• Kick off the enrollment process
July 1, 2015 29
@danxoneil @smartchicago
Chicago Works For You
• Citywide dashboard with ward-by-ward views of service delivery in Chicago
• Slice, dice, view, review
• Sort by whatever interests you
• Automatic, running totals
July 1, 2015 30
@danxoneil @smartchicago
Chicago Health Atlas
• View citywide information about health trends and take action near you to improve your own health
• Our health programs are run by Kyla Williams
• Also: Smart Health Centers
July 1, 2015 31
@danxoneil @smartchicago
Sometimes I wonder: where are
all the people?
@danxoneil @smartchicago
Big data can
be empty of
humans.
@danxoneil @smartchicago
Thing is:
Humans
have
immense
use.
@danxoneil @smartchicago
We have a chance to make
Chicago the most dynamic
digital city in the world.
July 1, 2015 35
@danxoneil @smartchicago
Tell me where you’re from.
@danxoneil
(773) 960-6045
July 1, 2015 36
@danxoneil @smartchicago