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Touchatag™ Enabling contactless applications Case study: Accor Services Pilot Anthony Belpaire GM, touchatag™, an Alcatel-Lucent Venture [email protected] http://business.touchatag.com twitter: @touchatag

Wima NFC Touchatag Contactless Payment Accor Case Study

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This presentation was given at Wima NFC conference 2009 and gives an overview on touchatag and its application for contactless payment. It zooms in on the Accor services case study

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Page 1: Wima NFC Touchatag Contactless Payment Accor Case Study

Touchatag™ Enabling contactless applicationsCase study: Accor Services PilotAnthony Belpaire

GM, touchatag™, an Alcatel-Lucent Venture

[email protected]

http://business.touchatag.com

twitter: @touchatag

Page 2: Wima NFC Touchatag Contactless Payment Accor Case Study

All Rights Reserved © Alcatel-Lucent 2009

%

We all agree on this vision… NFC as Swiss knife

2 | touchatag ™ | March 2009

•web •access

•payment

•loyalty

•communication•couponing

•advertising

• Where are the applications?

• Where are the NFC phones?

BUT•transport

Page 3: Wima NFC Touchatag Contactless Payment Accor Case Study

All Rights Reserved © Alcatel-Lucent 2009

One contactless tag, many applications

3 | touchatag ™ | March 2009

•web •access

•payment

•loyalty•transport

•communication

•couponing

•advertising

PC access(partnership)

Alcatel-LucentOmnitouch MyTeamwork

Touchatag email server

Touchatag SMS server

Alcatel-LucentAdvertising selection service

Pre-paidPost-paid

Facebook & Twitter through Touchatag

Alcatel-Lucentrating engine

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• catalogue of own and 3rd party applications

• NFC stickers and handhelds

Page 4: Wima NFC Touchatag Contactless Payment Accor Case Study

All Rights Reserved © Alcatel-Lucent 20094 | touchatag ™ | March 2009

Touchatag Offering: solving the pain points

LoyaltyCouponing

MyTeamwork

Interactive advertisingPayment

SMS

Time-registrationVoicecall

8610 ICCVouchers

API

Applications Catalogue

Tags Readers

•eValue solution •Your solution

Touchatag™ Application Correlation Server

5931 ADSS

Page 5: Wima NFC Touchatag Contactless Payment Accor Case Study

All Rights Reserved © Alcatel-Lucent 2009

Telecom operators & contactless payment

5 | touchatag ™ | March 2009

NOW SOON•SMS payments

•NFC card payments, vouchers and fidelity

•NFC phone payments, vouchers

and fidelity

Page 6: Wima NFC Touchatag Contactless Payment Accor Case Study

All Rights Reserved © Alcatel-Lucent 2009

Case study Accor Services: contactless payment + many more

Accor-Service: Leading provider of employee incentives Lunch meal vouchers – Gift voucher – Eco vouchers

# 30 Million beneficiaries (employees) under portfolio in 40 countries

# 1 Mio affiliates (PoS) under portfolio in 40 countries

Switch from paper to e-vouchers via contactless tag with payment application

Time-savings and cost-saving for customer (employer)

Growth opportunity by new value added services

Page 7: Wima NFC Touchatag Contactless Payment Accor Case Study

All Rights Reserved © Alcatel-Lucent 20097 | touchatag ™ | March 2009

Accor Services contactless payment pilot extended

Pilot in Antwerp and Namur, Belgium

Since June 2008

250 users

NFC stickers

5 retail outlets

Accor Services Electronic Meal Vouchers

Possibility to top-up SVA account

Extended with

Page 8: Wima NFC Touchatag Contactless Payment Accor Case Study

All Rights Reserved © Alcatel-Lucent 2009

future

8 | touchatag ™ | March 2009

Accor-Service Case Study

NFC•Paper vouchers E-vouchers

•+

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Page 9: Wima NFC Touchatag Contactless Payment Accor Case Study

All Rights Reserved © Alcatel-Lucent 2009

Enabling the long tail of contactless applications

9 | touchatag ™ | March 2009

Contactless

payment

Loyalty services

RFID enabled communication Time

registration

Rental services

Collection management

Smart objects

•before •with touchatag

RFID applications & services

BUT• Expensive• Closed• Vertical • Specialized• Complex

For businesses & operators:One card – multiple applications

For web developers:Creating contactless apps (API)

For consumers:DIY Internet of Things