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Case Study MyAIDSNexus Social Network Based Community Portal Social Network Based Community Portal Marketing Contacts: Vineet Dahiya InfoAxon Technologies Ltd. Mob - +91-9810425760 Email - [email protected]

White Label Knowledge Management Platform for MyAIDS Nexus - Case Study

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Page 1: White Label Knowledge Management Platform for MyAIDS Nexus - Case Study

Case Study

MyAIDSNexus

Social Network

Based Community

Portal

Social Network Based Community

Portal

Marketing Contacts:

Vineet Dahiya

InfoAxon Technologies Ltd.

Mob - +91-9810425760

Email - [email protected]

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Case Study

www.infoaxon.com

Overview

MyAIDSNexus (http://www.myaidsnexus.org) is a new initiative to enhance the existing AIDSPortal (http://www.aidsportal.org). It

empowers individuals with personal and professional interests in HIV and AIDS community. The MyAIDSNexus solution is all about

empowerment, voice, participation and enhanced outcomes.

MyAIDSNexus reduces complexity in comprehending development AID issues to a manageable form and in a non-patronising way

shows potential users what is out there, and how, in difficult circumstances, they can interact with it/them/each other. It has been

specifically conceived as a way to push back the barriers to access for those in developing countries.

MyAIDSNexus offers a single point of access to a range of useful and practical micro-services. It makes no assumptions about

connectivity, bandwidth, or ownership of certain types of information device.

The focus for MyAIDSNexus platform is that many thousands of individuals will come to appreciate that MyAIDSNexus represents a

convenient way for them to handle all their HIV and AIDS related information flows in a simple but highly efficient manner.

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Business Needs and Challenges

The challenge for the older web initiative AIDSPortal (http://www.aidsportal.org) was that the existing portal provided access to

information based on portal wide information availability, coupled with access rights defined by the user registration functions.

Information was organized in a structured way according to a content framework that was employed. However, the limitations of a

portal approach to accessing information was that it was difficult to maintain, determine access rights to information and

functionality in a diverse and decentralized environment.

The business needs that emerged out of this scenario were to provide following services in a new social networked approach that is

highly decentralized.

A new social platform dedicated for a specific purpose was conceived out of certain business requirements. The basic requirement

was to create a common platform where individuals with personal and professional interests in HIV and AIDS can connect, interact

and create awareness about it.

A further drill down and InfoAxon identified following business needs:

To conceptualize and develop a social networking platform which offered interactive profiles for individuals and groups.

A portal, which has customizable discussion groups including pictures and polls as well.

Functionality to include third-party applications such as job listings, videos, directories.

To provide single point of access to a range of useful and practical micro-services.

A solution, which can help in facilitating access to information given the time and resource constraints facing organizations

responding to HIV and AIDS.

Following challenges were associated with business needs:

Integrating third party applications within the main portal.

Ensuring seamless interaction between the micro-services included within the solution.

Being a global site MyAIDSNexus required being scalable and robust in nature.

Capturing and maintaining information of all the users spread across the globe.

Performance requirements on the solution due to the amount of processes the system is being exposed to.

To meet these business needs and challenges, InfoAxon proposed and designed a highly reliable and resilient solution using latest

open source technologies.

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Social Network Rights Model

The rights model for social network was required in the new solution. It was important to know

What a user can see or do?

How information is organized?

How users can be contacted?

How this can be defined by the social network user rights model?

All information is presented and accessed through this model.

Micro Services

Micro services were to be established as the universal containers of information and functionalities. This approach was needed to

modularize all information and functionalities, and therefore facilitate the ability of users to find information and functionality, and

to subscribe to or publish to those sources.

Part of a Global Initiative

MyAIDSNexus is a part of global initiative that aims to

facilitate greater knowledge sharing and networking among

organizations involved in the response to HIV and AIDS.

It focuses on developing or adopting simple tools that can

support country led networking and knowledge sharing.

MyAIDSNexus primarily works in partnership with networks

and seeks to strengthen their ability to support the response

to the AIDS epidemic.

MyAIDSNexus was developed by InfoAxon after a series of

interactions with certain end-users and critical stakeholders

involved in the project.

InfoAxon conceptualized the solution/portal with an intention

to represent a convenient way for many thousands of

individuals to handle all their HIV and AIDS related

information flows in a simple but highly efficient manner.

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Platform Approach

A platform approach was needed for the presentation and access to micro-services utilizing multiple channels of access, and based

on the access and ability of a user to find, subscribe to or publish information.

Within this framework, all information, data, and functionalities are presented through micro-services.

Examples are:

Record personal details.

Record organizational details.

Upload a list of documents.

Maintain a list of links to documents of interest.

Maintain a blog.

Maintain a news feed.

Link to a news feed from a particular source.

The solution effectively met the following principle objectives for the MyAIDSNexus portal:

Focus on networking.

More open policy dialogue.

Country-led management.

Focus on networks.

Easy and quick access to information.

Why InfoAxon?

InfoAxon was chosen for several reasons to implement the MyAIDSNexus solution:

Our 8 year track record underlines the fact, that when it comes to helping with business solutions for a collaborative

environment, then InfoAxon leads the way.

Use of existing pre-packaged knowledge management platform technologies that are available as readymade white

label platform that enabled rapid implementation of the workflows and knowledge management environment to achieve

MyAIDSNexus objectives.

Local partnering with Kwantu IT in South Africa as part of a consortium to deliver the solution. Kwantu IT and

InfoAxon collaborated where InfoAxon provided the technical solution to make this solution a reality.

Expertise in Open source integration to creative innovative solutions to similar problems by leveraging the power of

open source, enterprise social network communities, and knowledge management practices.

Ability to put together a multi-disciplined development team comprising of development experts and technology gurus.

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How InfoAxon achieved it? InfoAxon implemented the project as part of a consortium and in close

partnership with Kwantu IT. Kwantu IT brought the domain business

knowledge expertise of the development sector.

InfoAxon already had a mix of technology and business skills to

leverage the knowledge management platform and deliver the

solution.

White Label Knowledge Management

Platform for Community Development

InfoAxon used its white label flagship Knowledge Management platform to implement the MyAIDSNexus solution.

The white label platform provides out of box features such as:

Social Networking application.

Knowledge Community Spaces.

Content Management.

MyAIDSNexus solution was configured on this white label platform to deliver

features like adding an application, tracking of grants, creating and managing

user groups etc. These all features led to smooth functioning and management

of MyAIDSNexus portal.

Third Party Applications

MyAIDSNexus enables an individual to interact with and use certain third-party

applications as well. The portal leverages the benefits of specialized third party

applications like YouTube, Flickr etc.

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Complete User Control Over the Profile

The users of MyAIDSNexus have better control over their profiles on the portal. They can modify their profile, add third party

applications (As allowed by the system), change the layout, and so on. The system offers better flexibility of using several basic

functionalities as and when required.

In-built Search Functionality

MyAIDSNexus portal comes with an in-built search functionality, which

supports users to search for any relevant data within the context of the

solution. The search functionality also provides users with filtering options such as:

All

By Type

People

Groups

Organizations

Applications

This all helped users in getting better and more categorized search

results.

Complete Collaboration with the

Network

MyAIDSNexus helps a user to stay in touch with other users existing

within their network. The portal also allows users to search for and

connect with people who are not part of their network. The solution

provides users with flexibility to view people in different order like

alphabetical (A-Z), Newest, and Popular.

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Third Party Application Interaction

The proposed solution also interacts with third party applications like YouTube,

Flickr etc. The basic intention of enabling the use of third party applications was

to increase solution‟s flexibility to handle ever growing users‟ expectations. With

major thrust on networking, it was important to have applications, which

increase user‟s capability to harness power of social networking.

Technology Stack

The table below lists the components of technology stack used for developing the solution.

OSS Components Details

Presentation LifeRay, ZK, XForm, XSLT, JSP

Middle Level JBoss, RestEasy, XQuery

Backend DaoLayer/XQuery, JDBC

Database MySQL, Exist

Content Syndication XML, ATOM

Application Server JBoss

Operating System CentOS

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What InfoAxon delivered?

With its expertise in using open source frameworks and stacks, InfoAxon added immense value to the EPWP implementation by

designing a solution that was:

Robust and Scalable: The solution built on proven open source frameworks and components, was highly configurable,

scalable and robust in nature, thus enabling the end user to customize and configure the complete solution as per its

requirement.

Easy on Maintenance: The complete application was built in a way that it involved minimum layers of development hence

making the solution easy to maintain.

Economical and cost efficient: Use of already existing frameworks and integrating them with InfoAxon‟s own open source

stack helped in reducing the development cost of the complete solution.

Delivered rapidly and timely: Experience in open source integration helped in ensuring a quick and efficient delivery of the

solution.

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Our Customer Showcase

Page 11: White Label Knowledge Management Platform for MyAIDS Nexus - Case Study

About InfoAxon Technologies

InfoAxon is a leading provider of enterprise services and business

solutions powered by open source. We design, architect and support

complete “Enterprise Solution Platforms” using Open Standards, Web 2.0

next generation technologies and Open Source Frameworks providing

end-to-end solutions to business problems.

India‟s First Global Open Source Integration Company

We are India's First Global Open Source Integration Company providing business solutions in areas of Content & Knowledge Management,

Web2.0 Collaboration and Business Intelligence powered by our

unique open source „Platforming‟ expertise.

Website: www.infoaxon.com | Blog: http://blog.infoaxon.com | E-mail: [email protected]

Slideshare: http://www.slideshare.net/infoaxon | Facebook: http://www.facebook.com/infoaxon

INDIA OFFICE:

InfoAxon Technologies Ltd.

H-189, Sector-63,

Electronic City,

NODIA-201307, U.P

India

Phone:+91 120 4350040,

Fax:+ 91 120 4350065

UK OFFICE:

InfoAxon Technologies UK Ltd.

Building A, Trinity Court,

Wokingham Road,

Bracknell, Berkshire RG42 1PL,

United Kingdom

Phone: +44 1344 668048,

Fax: +44 1344 668148