Crayon ABWhat's New in Windows Server andSystem Center 2012for Hosting and Service Providers

AgendaAgenda

• 08.30 Kaffe

• 09.00 Presentation och Demonstration

• 10.45 Frågestund

• 11.00 Avslutning

PresentatörerPresentatörer

• Carl Nakamura Senior Advisor Infrastructure & IT Management

• Konsult i IT-branschen sedan 1998

• Teknisk specialist Citrix, Terminal Server 1998-2003

• Projektledning, rådgivning, utredningar/beslutsunderlag, strategier

• Standardiserade och hanterade arbetsplatser

• Managed (Workplace) Services, Service Providers, Outsourcing

• Richard Djurman Senior Consultant Infrastructure

• MCSE Private Cloud

• Konsult inom IT-branschen sedan 2000

• Teknisk specialist och plattformsutvecklare

• Windows Server

• Virtualisering

• System Center

carl.nakamura@crayon.com richard.djurman@crayon.com

CrayonCrayon

• Koncernen Inmeta Crayon

• Grundat: 1993

• Huvudkontor: Oslo

• Branch Offices: 15

• Anställda: 500+ (182 MCPs)

• Omsättning 2012: 2,23 mdnok

• Crayon AB

• Grundat: 2005

• Anställda: ca 50

• Omsättning 2012: 395 mnok

• Partnerstatus

• Gold Server Platform

• Gold Virtualization

• Gold Systems Management

• Gold Desktop

• Gold Identity & Security

• Gold Customer Relationship Management

• Gold Software Asset Management

• Gold Volume Licensing

• Gold Learning (Norway)

Crayons verksamhetsområdenCrayons verksamhetsområden

Consulting AreasConsulting Areas

Advisory

IT strategy

Sourcing

Cloud Computing

Process and architecture

Program, project- and quality management

ALM

Solutions

Collaboration

Business Intelligence

CRM

.NET

Java

ALM

Services

IT-platform

Security

Systems Management

Unified Communication

Onsite Services

Identity Management

Services OfferingsServices Offerings

Services

Infrastructure

Windows ServerWindows Client

PowerShellMS Exchange

MS SQLUC / MS Lync

CitrixQuest tools

VirtualizationMS Hyper-V

VmwareMS Office 365

Security

Windows SecurityDirectAccess

ForefrontTMG / UAG

FEPRMSPKI

NAPBitLocker

SmartCardIdentity Manager (FIM)

SystemsManagement

Microsoft System CenterSC ConfigMgr (SCCM)SC OpsMgr (SCOM)

SC DPMSC VMM

SC Service Mgr (SCSM)Windows 7 Deployment

AppV / MedVApplication packaging

ManagementService Desk

Windows Intune

Onsite Services

OperationsMonitoring

ITILProblem Management

SLA advisoryResource poolCoo-Sourcing

Project Management

Technical Project Management

Advisory- Strategic Advisory

- Project Management- Cloud Computing

- IT Security

Designand

Architecture

Service Providers’ Core Business

Different Service ProvidersDifferent Service Providers

• Traditional Company (Internal) IT Department

• Managed Service Provider (MSP)

• IT Services Provider

• Outsourcing

• XaaS Providers

• Internal IT Department

• Hoster

• IT Services Provider

• Eg Workplace

• Outsouring Provider

• You have Competition!

• Operational Excellence

• Efficient System Management

• Business Development

• Billing

• But HOW???

What’s your core business?What’s your core business?

• Shared Resources • System Management Automation

But How???But How???

Cloud ComputingCloud Computing

What’s Cloud Computing?Essential Characteristics

Service Models

Deployment Models

Cloud Essential CharacteristicsCloud Essential Characteristics

• On-demand self-service

• Broad network access

• Resource pooling

• Rapid elasticity

• Measured service

Cloud Service ModelsCloud Service Models

• Software as a Service (SaaS)

• Office 365, Dynamics, Fort Knox, WordPress, Internetbanks etc.

• Platform as a Service (PaaS)

• Web hotels, Jelastix (via partners)

• Infrastructure as a Service (IaaS)

• Virtual Machine provisioning andmanagement

• Software defined Datacenter

• ”Fabric” – network, storage & compute

• Desktopas a service (DaaS/VDI)

• Network as a service (NaaS)

• ”XaaS”

Cloud Deployment ModelsCloud Deployment Models

• Private cloud

• Community cloud

• Public cloud

• Hybrid cloud

Example ServicesExample Services

• Amazon EC2 (IaaS), del av Amazon Web Services (AWS)

• Windows Azure (Iaas & PaaS)

• Microsoft Office 365 (SaaS)

• Salesforce.com (SaaS)

• Google Apps

• (Netflix, HBO Nordic, etc.)

Cloud IssuesCloud Issues

• Threats and opportunities of the Cloud

• Privacy

• Compliance

• Legal

• Security

• IT governance

Cloud AdoptationCloud Adoptation

• Today's Cloud market is dominated by software and services in SaaS mode and IaaS (infrastructure), especially the private Cloud.

• PaaS and the public Cloud are further back.

What’s Systems Management?Introduction and context

(IT) Systems Management(IT) Systems Management

• Systems management refers to enterprise-wide administration of distributed systems including (and commonly in practice) computer systems

• Functions

• Configuration management

• Accounting management

• Performance management

• Security management

• Admin tasks

• Hardware inventories

• Server availability monitoring and metrics

• Software inventory and installation

• Anti-virus and anti-malware management

• User's activities monitoring

• Capacity monitoring

• Security management

• Identity management

• Storage management

• Event correlation

• Network capacity and utilization monitoring

• Anti-manipulation management

Systems ManagementSystems Management

DEMOSystem Center Integration

Demo Scenario:System Center IntegrationDemo Scenario:System Center Integration

Demo Scenario System Center Integration – Print Service Recovery

Serv

ice

SCO

MSC

SMO

rch

estr

ator

Phase

PrintSpooler stops

Send start command to

server

Detects incident &

starts runbook

Creates incident

Close incident

Agent detect service in stopped

state

Print spooler starts

Agent detect service in

started state

Forward alert to SCSM

Forwards state to SCSM

Microsoft Windows History

Windows EvolutionWindows Evolution

1985Windows 1.0•Operating

System(extension of DOS)

1987Windows 2.1•Multitasking

1993Windows 3.11 (Wfw)• Integrated peer-to-peer networking• Windows NT 3.1• Client-server

2000Windows 2000 (AD)•Network

Operating System

Windows Server•2000•2003•2003 R2•2008•2008 R2

Windows Server 2012•Cloud Operating System

Windows Server 2012”Built from the Cloud up”

Broader VisionBroader Vision

• Industry Tansformation

• Client-server to connected devices and Continuous services

• Deliver applications powered by continous services to devices

Broader VisionBroader Vision

• Tranform the Datacenter

• Enable Modern Apps

• Empower people-centric IT

• Unlocks insight on any data

Windows Server – ”Built from the cloud up”Windows Server – ”Built from the cloud up”

• Cloud OS to enable:

• Datacenters w/o boundaries

• Capacity on demand

• Seamless secure access to data and information

• Modern platform for applications

Datacenter TransformationDatacenter Transformation

Datacenters w/o boundariesDatacenters w/o boundaries

• Deploy in your own datacenter

• Consume it from partner datacenter

• Or use it from Windows Azure

Scalable & elasticScalable & elastic

• Services must span many servers

• Rapidly and automatically expand and contract based on demand

• SCVMM

• Hyper-V, VMware vSphere, Citrix Xen Server

• SCOM

Shared resourcesShared resources

• Cost

• Utilization and cost must be shared

• Multitenancy and Isolation is built into Hyper-V

• Software defined networking

• Quality of Service & Resource metering

• Storage Virtualization and thin provisioning

• ODX offloading with partner SAN vendors

• Storage Pooling (Storage Spaces)

• High availability on standard HW

Always up, always onAlways up, always on

• High availability to lower cost w/ Hyper-V 3.0

• SMB 3.0 storage

• File based storage in Hyper-V

• Hyper-V Replica

• Shared nothing Live Migration

• Live migration with only network connection

• No need for shared storage or other expensive SAN features

• Cluster aware updating

• Server updating and patching to clusters w/o service impact

Automation & Self ServiceAutomation & Self Service

• Automation is one of the attributes of modern Datacenter

• Self Provisioning

• Users, Departments and Application Owners

• Ubiqious Management

• Standards based management

• System Center 2012 layers on the management capabilities of Windows Server 2012

• Policy Driven automation and management

Windows Server 2012 – ApplicationsWindows Server 2012 – Applications

• Enable Applications

• IIS8

• Multitenancy

• Web Sites

• E-commerce

• Configuration management

• CPU throttling provides isolation of customer configration and workloads

• Windows Server 2012

• .NET

• Target devices etc

• HTML5

• Etc

• SQL 2012

Windows Server 2012 IIS8Windows Server 2012 IIS8

Azure & Azure ServicesAzure & Azure Services

• Workload Management

• Move workloads and applications according topolicy

InteroperabilityInteroperability

Battle-testedBattle-tested

DEMOSystem Center Environment

System Center 2012 SP1System Center 2012 SP1

• Unified Cloud & Datacenter Management Product Offering

• Enables Policy based automation and management of

• Cloud

• Datacenter

• Infrastructure

• Applications

System Center 2012 SP1System Center 2012 SP1

System Center 2012 SP1System Center 2012 SP1

System Center 2012 SP1System Center 2012 SP1

System Center 2012 SP1System Center 2012 SP1

Service Delivery and AutomationService Delivery and Automation

Infrastructure ManagementInfrastructure Management

Application ManagementApplication Management

System Center 2012 SP1System Center 2012 SP1

• Windows Server 2012 and SQL Server 2012 Support

• SCVMM 8000 VMs in a single instance

• Software Defined Networking (SDN)

• Install software in virtual switches, e.g. Cisco IOS

• DevOps with Global Service Monitor and Visual Studio

• Integrate SCOM with Azure Prescence Points

• Hybrid Cloud Management (off premises support)

• Enterprise Consumption of Hosted Cloud Capacity

• Windows Azure Virtual Machine Management

• Enhanced Backup and Recovery Options

Services Delivery ModelsServices Delivery Models

• Service Catalog

• Dedicated Environment

• Shared Environment

Frågor?

Nästa stegNästa steg

• Kontakta Mats eller någon annan på Crayon för en fortsatt dialog!

• Kontakta Carl eller Richard för frågor!

Tack för oss!Tack för oss!

• Carl Nakamura Senior Advisor Infrastructure & IT Management

• Konsult i IT-branschen sedan 1998

• Teknisk specialist Citrix, Terminal Server 1998-2003

• Projektledning, rådgivning, utredningar/beslutsunderlag, strategier

• Standardiserade och hanterade arbetsplatser

• Managed (Workplace) Services, Service Providers, Outsourcing

• Richard Djurman Senior Consultant Infrastructure

• MCSE Private Cloud

• Konsult inom IT-branschen sedan 2000

• Teknisk specialist och plattformsutvecklare

• Windows Server

• Virtualisering

• System Center

carl.nakamura@crayon.com richard.djurman@crayon.com