GAJAH ANNUAL REPORT 2015 | 1

What’s New in

OnCommand Insight

Operation and Best

Practices

Presented by Eugene Kashpureff

Fast Lane Senior Instructor

FAST LANE 2016 | 2

Please share with us:

Who, What, Where

Experience

NetApp, NAS, SAN

SANscreen, Insight

Expectations

Personal

Introduction

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Explain OnCommand Insight architecture

Introduce the components of NetApp OnCommand Insight

Discover

Assure

Plan

Perform

Discuss concepts taught in Fast Lane’s:

OnCommand Insight Operations and Best Practices course

OnCommand Insight Advanced Report Creation course

Discuss key concepts for a successful OnCommand Insight

deployment

Review new features of OCI

Agenda

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OnCommand Insight Architecture

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100% agentless, read-only access to storage, SAN, NAS and virtual server devices

Multi-vendor and multi-protocol discovery, monitoring and reporting

End-to-end physical and logical visibility

End-to-end performance monitoring, alerts, analysis, troubleshooting and optimization

Risk identification and avoidance

Built-in tools for root cause analysis, capability planning and performance analytics

Enterprise capacity and performance trending and forecasting

Flexible enterprise-level and business-level reporting

No active provisioning or active management of devices

OnCommand

Insight

Architecture What is OnCommand Insight?

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RMI: Remote Method Invocation

REST: Representational State Transfer

JSON: JavaScript Object Notation

DS: Data Source

LAU: Local Acquisition Unit

RAU: Remote Acquisition Unit

ETL: Extract, Transform, Load

OnCommand

Insight

Architecture Firewall-Friendly Architecture

AcquisitionService DS

(IBM Cognos Content Database)

SANscreenService

JSON DS

DS

Web UI(HTML5)

Java UI

ETL

Web UI

IBM CognosReport Engine

LAU

R

A

U

W2k

Firewall

Insight ServerDWH Server

HTTPS

HTTPS

HTTPS

Devices

Inventory Data

Performance Data

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Insight includes four products: Discover, Assure, Perform and Plan

OnCommand

Insight

Architecture Insight Product Suite

Discover Assure

Perform Plan

Insight Products

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OnCommand

Insight

Architecture

Launch the Java UI, administration console and help

Web UI Toolbar

Toolbar

Icon to launch the Java UI

Online help

Current user

Administrationand settings

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OnCommand

Insight

Architecture Thick Client – Java UI

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OnCommand Insight Discover

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OnCommand

Insight Discover Preparing to Configure Data Sources

Collect IP addresses, usernames and passwords for these devices:

Switches

Device management stations

Storage systems with IP connectivity

Management stations that support storage devices without IP connectivity

VMware and Hyper-V hypervisor servers

Identify which acquisition unites communicate with the SAN or NAS components

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OnCommand

Insight Discover Three Phases of Device and Host Discovery

1. Create data sources

Discover switches. Discover storage arrays. Discover vCenter servers. Verify acquisition.

Review lists of identified hosts. Select autoresolution methods. Configure autoresolution methods. Name identified devices.

2. Use the autoresolution process

? Validate required data sources. Search for clues in the

configuration management database.

Search manually. Add host names.

3. Use the manual process

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OnCommand

Insight Discover Insight Discovery Architecture – How it Works

HDS

IBM

NFS, IP,iSCSI, and so on

Cisco

vCenter

OnCommand Insight

MySQL

ServerEngine

LAU

Data Sources

Storage

Host

RAU

SAN and NAS

443

WWNWWN

WWNWWN

WWN

WWN

WWN

WWN

WWN

Hosts that are identified by usingthe autoresolution process

SNMP

Storage service path:zoning, mask, map, and

physical

EMC

Data

ONTAP

Brocade

H

H

H

T

VMVM

VM VMESX

IP Management Interface

FC Interface

IP Interface

Hi-Cmd

VMVM

VM VMESX

Cassandra

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OnCommand Insight Assure

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OnCommand

Insight Assure Insight Assure

A policy engine that defines customer best practices about the

performance and services of storage, SAN and virtual servers

Ability to manage policies and analyze violations

Automatically filtered and easy-to-find exception reports of

violations and vulnerabilities

High-level visibility across the enterprise

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OnCommand

Insight Assure

Global thresholds and SAN path policies

Insight policies and thresholds are rules that are used to evaluate

conformance to defined preferences and best practices

Insight uses two types of policies:

Global capacity and configuration policies and thresholds

SAN path policies and FC port balance thresholds

Policies can be attached to:

Physical elements

Logical elements

Policy Management

Switches

Storage

Hosts

VMs = virtual machines

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Default policies:

Set thresholds on FC configurations, port balance and thin

provisioning

Monitor configurations and generate violations when a

threshold is exceeded

Can be modified or disabled

Are global, but you can set granular policies on specific

objects

OnCommand

Insight Assure Global Capacity and Configuration Policies

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OnCommand Insight Perform

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Enables administrators to:

Create global and granular performance policies

Set thresholds and alerts for volumes, internal volumes, storage pools, switch

performance, virtual datastore latency, etc.

Monitors performance and generates violations when performance exceeds thresholds

Stores all performance data in the Cassandra repository

Can be modified or disabled

OnCommand

Insight Perform What Does Insight Perform Do?

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OnCommand

Insight Perform

IOPS performance heat

maps for storage and virtual

machines

Monitoring Storage Performance

The Storage IOPS view shows the array that has the largest number of performance correlations.

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OnCommand

Insight Perform Storage Asset Landing Page

Inventory, capacity, and performance summary

Latency, IOPS, and throughput performance trending and correlation

Time frame

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OnCommand

Insight Perform

Monitoring from the Asset

Dashboard

Monitoring Virtual Machine Performance

The Virtual Machine IOPS view shows the virtual machine that has the largest number of performance correlations.

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OnCommand

Insight Perform Virtual Machine Asset Landing Page

Inventory, capacity, and performance summary

Performance trending and correlation

Time frame

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OnCommand Insight Plan

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OnCommand

Insight Plan Insight Plan Features

Capacity collection and reporting

Correlation

Tracking of trends

Forecasting

Business-level reporting

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OnCommand

Insight Plan Benefits of Plan

Near real-time data for capacity management and planning

Capacity trends and forecasts

Enterprise-wide capacity utilization data

Chargeback data

Storage tiering strategy

Capacity versus performance reporting

Intelligent provisioning and optimization

Organized storage resource requests

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OnCommand

Insight Plan Dashboard and Reports

Plan contains a Storage Manager Dashboard that provides trending and forecasting of

capacity, tier and accountability data

Built-in reports are available in different formats, such as charts and tables

Some reports run without inputs or with fixed inputs; other reports prompt you for variables

Use built-in tools to create custom reports and dashboards

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Annotations, Business Entities

and Applications

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Annotations,

Business Entities

and Applications Five Key Elements

Business-level reporting requires the following elements:

Devices that data sources have discovered, such as arrays, switches and virtual

machines

Hosts and virtual machines, which are automatically or manually identified

Annotations

Business entities

Applications

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Annotations,

Business Entities

and Applications What are Annotations?

Non-IT tags that are built in to Insight

Enable you to use non-IT elements to classify and group devices

Administrators, business managers and executive-level managers use annotations with

business entities and applications to group resources for detailed reports from different

perspectives

Essentials for building detailed reports from the Insight data warehouse

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Annotations,

Business Entities

and Applications Associating Annotations with Devices

Insight includes these predefined annotation types, which can be assigned to storage devices.

Switches

Hosts

Switches

ArraysData Center,Rack

Data CenterTiers

Switch Level,Data Center

Data Center

Hot

City, Data Center, Rack

Tier

Data Center,City, Rack

SAN/NAS

Birthday

Building

City

Continent

Data Center

Direct Attached

End of Life

Fabric Alias

Floor

Hot

Note

Rack

Room

SAN

State/Province

Sunset

Switch Level

Tier

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Annotations,

Business Entities

and Applications What are Business Entities and Applications?

Business entities owners of applications

To Create business-level reports from the data warehouse, you must configure

business entities and applications

You can define up to four levels of business entities:

Tenant

Line of business

Business unit

Project

Business entities can be internal or external customers:

Service provider (cloud and private customers)

Internal divisions and departments

Geographic combinations

Applications:

Owned by business entities

Run on physical or virtual servers

Use storage, infrastructure and others

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Annotations,

Business Entities

and Applications Multi-Tenant Cost Accountability

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Annotations,

Business Entities

and Applications ErrorsReporting without Correct Tier Definitions

Incorrectly configured tier

definitions

106 terabytes of storage that are

not assigned to a tier

Undefined tiers that are listed in

the report as “N/A”

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OnCommand Insight Reporting

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OnCommand

Insight Reporting Insight Data Warehouse Features

Consolidation of capacity and performance data

Multi-tenant, business-level and enterprise reporting

Global visibility for distributed infrastructures

Integration of third-part applications

Long-term storage of information

Default dashboards and reports

Custom reports

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OnCommand

Insight Reporting Challenges

Different reports

for different users

Technical Reports

Moment-in-time technical content from data models; generated by drag-and-droptools, SQL scripts, or both

Departmental Reports

Usage trends and technical and business content from the capacity and inventory data models

Executive Reports

Graphical and business-oriented data about trends; not overly technical; containing references to technical reports for supporting details

Department or Business Unit Manager

ExecutiveTechnical Support

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OnCommand

Insight Reporting Built-in Reports

The Insight data warehouse provides built-in reports:

Capacity:

Storage

Virtual environment

Switch

Performance:

Storage

Virtual environment

Switch

Inventory

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OnCommand

Insight Reporting Benefits of Workspace Advanced

Simple drag-and-drop reporting for

storage, virtual machine, port capacity

and for performance data models

Simple formatting, data manipulation,

calculating and sorting

Simple chart creation

No steep learning curve

No need for SQL programming

experience

Functionality that is primarily for reports

that are made for a specific purpose

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OnCommand

Insight Reporting Overview of Workspace Advanced

In Workspace Advanced, you can either drag or double-click a data element to

insert it in the report.

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OnCommand

Insight Reporting

Built-in Tutorials for Creating Reports from

Workspace Advanced

Example reports for the Volume Capacity data mart:

Orphaned Capacity by Data Center

Unused Volumes by storage Family

Interactive Volumes

Example reports for the Storage and Storage Pool

Capacity data mart:

Raw Capacity by Data Center

Raw Capacity by Data Center with Pie Chart

Raw Capacity Utilization by Data Center

Raw Capacity by Manufacturer

Raw Capacity Trend

Note: The tutorials use the name Business Insight Advanced rather than Workspace Advanced. The tools are identical. You can use Workspace Advanced to complete the tutorials.

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OnCommand

Insight Reporting

Enterprise reporting tool for creating custom reports

Enables you to use data from multiple data marts and JOIN criteria to perform complex data operations,

such as creating reports

Enables you to create reports with embedded links for detailed information

Requires SQL programming experience

Primarily used for customized reports and dashboards

Report Studio

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OnCommand Insight

Best Practices

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OnCommand

Insight

Best Practices

As part of pre-installation, complete the following tasks:

Ensure the involvement of key administrators and managers

Identify devices and plan data sources

Establish a capacity management strategy

Establish a SAN management strategy

Establish thresholds for performance monitoring policies

Establish users and roles

Prioritize issue resolution

Determine procedures for change control

Establish management of business entities, applications and annotations

Identify reporting needs of customers

Pre-Installation Task Guidelines

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OnCommand

Insight

Best Practices

Although you perform the tasks in this lesson on a recurring

basis, you are not required to perform every task every day:

Review the Insight web UI and correct critical violations and

errors every day

Perform capacity management, optimization, performance

analysis and updates for business entities, applications and

annotations daily, weekly and monthly

Daily Operations

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OnCommand

Insight

Best Practices

Address alerts and violations

Check and resolve data source issues (for which you should subscribe to daily data source reports

Check and resolve host resolution issues

Verify completion of backups, and copy backups to an external location if necessary

Update annotation, business entity and application information

Backup or export correlation information for annotations, business entities and applications

Manage users

Daily Insight Server Tasks

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OnCommand Insight

7.1 Updates

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OnCommand

Insight

7.1 Updates

The major improvement for 7.0 is the new web interface based on HTML 5

Improved user experience

New dashboards and improved asset search and navigation enable quicker troubleshooting

Enhanced analytics

Visualization of correlated and non-correlated resources to simplify and accelerate complex

troubleshooting across layers in the platform

Scalable architecture

NoSQL technology to increase the scale of performance management enabling access to more data

Simplified product administration

Ease of use white setting up and maintaining the data sources

Simplified patch deployment across both local and remote acquisition units

Ability to monitor the health of Insight allocation

Data warehouse improvements

Used, allocated and consumed capabilities for internal volumes in storage and storage pool data mart

Soft limit for storage pool in storage and storage pool data mart

Volume consumed capacity in volume and storage and storage pool data mart

Custom vendor-centric reports for NetApp, EMC, HDS and IBM XIV

New in 7.0

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OnCommand

Insight

7.1 Updates

Major new features in OnCommand Insight 7.1:

Improved performance policy creation

New asset pages for Fiber Channel troubleshooting

Ability to create custom dashboards using Insight’s widget library

REST API

Data Warehouse improvements

Ability to install Insight on Red Hat Enterprise Linux 7

New in 7.1

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Summary

Explained OnCommand Insight architecture

Introduced the components of NetApp OnCommand Insight

Discover

Assure

Plan

Perform

Discussed the concepts taught in our OnCommand Insight Operations and

Best Practices and OnCommand Insight Advanced Report Creation courses

Reviewed some of the new features of OCI

Discussed key concepts for a successful OnCommand Insight deployment

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Related Courses Instructor-Led Courses at Fast Lane

OnCommand Insight Operations and Best Practices

OnCommand Insight Advanced Report Creation

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