47
[ Software for the Workforce on the Move ]

What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

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Citation preview

Page 1: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

What yoursquoll find inside

bull What a cloud based service application is and what benefits yoursquoll gain from using one

bull Why cloud is fast becoming the go-to option for service organizations

bull How you can make the transition to cloud

[ Software for the Workforce on the Move ]

Adopting a service management solution in the cloud can mean big benefits for your business

Letrsquos get started with the basics

[ Software for the Workforce on the Move ]

What exactly is a c loud-based f ield service app

[ Software for the Workforce on the Move ]

Cloud computing has transformed field service applications by making data accessible to all

parts of the organization on any device at anytime

[ Software for the Workforce on the Move ]

Cloud computing means your software is deployed and stored in large groups of

remote servers to allow online access to computer services or resources

[ Software for the Workforce on the Move ]

This means greater connectivity across platforms and continuous access to software

through any device

[ Software for the Workforce on the Move ]

In other words all parts of your organizations stay connected and organized automatically thanks to

data transferred and held in cloud servers

[ Software for the Workforce on the Move ]

Have we got your attention now

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

Letrsquos keep this conversation moving

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 2: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

What yoursquoll find inside

bull What a cloud based service application is and what benefits yoursquoll gain from using one

bull Why cloud is fast becoming the go-to option for service organizations

bull How you can make the transition to cloud

[ Software for the Workforce on the Move ]

Adopting a service management solution in the cloud can mean big benefits for your business

Letrsquos get started with the basics

[ Software for the Workforce on the Move ]

What exactly is a c loud-based f ield service app

[ Software for the Workforce on the Move ]

Cloud computing has transformed field service applications by making data accessible to all

parts of the organization on any device at anytime

[ Software for the Workforce on the Move ]

Cloud computing means your software is deployed and stored in large groups of

remote servers to allow online access to computer services or resources

[ Software for the Workforce on the Move ]

This means greater connectivity across platforms and continuous access to software

through any device

[ Software for the Workforce on the Move ]

In other words all parts of your organizations stay connected and organized automatically thanks to

data transferred and held in cloud servers

[ Software for the Workforce on the Move ]

Have we got your attention now

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

Letrsquos keep this conversation moving

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 3: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Adopting a service management solution in the cloud can mean big benefits for your business

Letrsquos get started with the basics

[ Software for the Workforce on the Move ]

What exactly is a c loud-based f ield service app

[ Software for the Workforce on the Move ]

Cloud computing has transformed field service applications by making data accessible to all

parts of the organization on any device at anytime

[ Software for the Workforce on the Move ]

Cloud computing means your software is deployed and stored in large groups of

remote servers to allow online access to computer services or resources

[ Software for the Workforce on the Move ]

This means greater connectivity across platforms and continuous access to software

through any device

[ Software for the Workforce on the Move ]

In other words all parts of your organizations stay connected and organized automatically thanks to

data transferred and held in cloud servers

[ Software for the Workforce on the Move ]

Have we got your attention now

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

Letrsquos keep this conversation moving

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 4: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

What exactly is a c loud-based f ield service app

[ Software for the Workforce on the Move ]

Cloud computing has transformed field service applications by making data accessible to all

parts of the organization on any device at anytime

[ Software for the Workforce on the Move ]

Cloud computing means your software is deployed and stored in large groups of

remote servers to allow online access to computer services or resources

[ Software for the Workforce on the Move ]

This means greater connectivity across platforms and continuous access to software

through any device

[ Software for the Workforce on the Move ]

In other words all parts of your organizations stay connected and organized automatically thanks to

data transferred and held in cloud servers

[ Software for the Workforce on the Move ]

Have we got your attention now

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

Letrsquos keep this conversation moving

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 5: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Cloud computing has transformed field service applications by making data accessible to all

parts of the organization on any device at anytime

[ Software for the Workforce on the Move ]

Cloud computing means your software is deployed and stored in large groups of

remote servers to allow online access to computer services or resources

[ Software for the Workforce on the Move ]

This means greater connectivity across platforms and continuous access to software

through any device

[ Software for the Workforce on the Move ]

In other words all parts of your organizations stay connected and organized automatically thanks to

data transferred and held in cloud servers

[ Software for the Workforce on the Move ]

Have we got your attention now

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

Letrsquos keep this conversation moving

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 6: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Cloud computing means your software is deployed and stored in large groups of

remote servers to allow online access to computer services or resources

[ Software for the Workforce on the Move ]

This means greater connectivity across platforms and continuous access to software

through any device

[ Software for the Workforce on the Move ]

In other words all parts of your organizations stay connected and organized automatically thanks to

data transferred and held in cloud servers

[ Software for the Workforce on the Move ]

Have we got your attention now

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

Letrsquos keep this conversation moving

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 7: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

This means greater connectivity across platforms and continuous access to software

through any device

[ Software for the Workforce on the Move ]

In other words all parts of your organizations stay connected and organized automatically thanks to

data transferred and held in cloud servers

[ Software for the Workforce on the Move ]

Have we got your attention now

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

Letrsquos keep this conversation moving

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 8: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

In other words all parts of your organizations stay connected and organized automatically thanks to

data transferred and held in cloud servers

[ Software for the Workforce on the Move ]

Have we got your attention now

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

Letrsquos keep this conversation moving

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 9: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Have we got your attention now

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

Letrsquos keep this conversation moving

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 10: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

Letrsquos keep this conversation moving

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 11: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Have we got your attention now

Great

Letrsquos keep this conversation moving

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 12: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

How is c loud software deployed and purchased

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 13: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

With growing advancements in cloud based technology Software as a Service (SaaS) has been gaining traction in the enterprise solution market

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 14: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Software as a Service (SaaS) provides cloud based apps to organizations on a subscription platform

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 15: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Instead of a large upfront investment SaaS is purchased on a per period basis (eg monthly

quarterly etc)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 16: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

This gives businesses more flexibility to get exactly what they wanthellip

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 17: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

hellipwhich is pretty cool

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 18: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

SaaS vs On-Premises

bull The SaaS delivery model offers faster deployment speeds lower upfront costs ongoing flexibility and scheduled maintenance and software upgrades with little to no involvement from the end-user

bull On-Premises solutions are installed and hosted in-house on your own data center and managed by your internal IT staff and purchased with a larger up-front investment and maintenance and upgrade costs

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 19: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

SaaS is Winning Out

Advanced technology innovations have driven down the initial cost of field service

management software investments

Even organizations who have been using On-Premises

solutions for years find the SaaS delivery model offers lower

operating costs prompting a switch to cloud

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 20: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

According to Field Technologiesrsquo report Field Mobility 2014 ldquoThe SaaS model enables companies to experience the benefits of fleet management without the large up-front investment or significant internal IT supportrdquo

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 21: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Since the cost of entry for cloud solutions is lower SaaS has made mobile field force automation

affordable for companies of all sizes

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 22: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

So you now know what cloud-based field service apps are and why theyrsquore awesome for service

organizationshellip

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 23: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

But how do you go about getting a solution that fits your service businessrsquos needs

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 24: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

There are many factors to consider when selecting an enterprise software solution includinghellip

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 25: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 26: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 27: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 28: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

bull Total Cost of Ownership (TCO)

bull CustomizationImplementation

bull IT Staff Management and Responsibilities

bull Security

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 29: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Total Cost of Ownership

With cloud the off-site SaaS vendor manages all system maintenance including software upgrades server support and data

backuprecovery

(source Software Advice)

IT hardware and implementation costs are replaced by manageable service subscription fees

Lowering TCO significantly

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 30: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

P

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 31: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

CustomizationIntegration

Cloud eases integration with other enterprise software systems like ERP and CRM

PAs SaaS systems continue to develop expect to see more integration

and customization tools available through SaaS applications

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 32: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 33: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

IT Staff

Cloud-based solutions ease the burden on your IT department

Thatrsquos because SaaS providers offer real-time support and automatic upgrades freeing up your IT staff to work on other projects and

assignments

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 34: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Security

Data is hosted off-site where vendors can apply security policies and continually track emerging threats to your information

In the case of equipment failure or a network crash data stored in remote servers will automatically fail over to another secure server

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 35: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

So you know what factors to consider in your service app selection

Now how do you use a cloud app in your everyday service operations

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 36: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Cloud-based service apps have many uses

Some key tasks arehellip

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 37: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 38: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Breaking Down Service Silos

Connecting the silos of your organization with a service app in the cloud means you can move beyond managing immediate problems

as they arise and start strategizing how to improve service at all levels of your organization

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 39: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Connecting Every Function Of Your Field

Service Organization

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 40: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

A Connected Service Organization

CallsContracts

Photos

Sites History

Assets

ERP amp CRM

Scheduling

A Service Organization Connected through the Cloud

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 41: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 42: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

AndGaining Greater

Connectivity in Conjunction with Advancing IoT Tech

IoT has the potential to connect every device electronic vehicle part asset etc within the organization and allows

field service companies to do things like communicate directly with their equipment or receive information about

vehicle status or location

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 43: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 44: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

So far wersquove seenhellip

W h o a cloud based service app is for

W h a t a cloud based service app is

W hy to choose a cloud based service app

and

H o w a cloud based service app works for you

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 45: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

W h o

W h a t

W h y

H o w

and

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 46: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

N OW

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now

Page 47: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud (and Why it Matters)

[ Software for the Workforce on the Move ]

Now is the time to take the next step and reap the benefits of a cloud based service app for your organization

Download our free educational whitepaper

Cloud 101 A Buyers Guide to Managing Field Service in the Cloud

Get it Now