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What should your unified communications in the cloud look like?

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A phased approach based on a seamless mix of on-premise, hybrid, and private and public cloud reduces risk, cost, and disruption and boosts agility

Current market sentiment about moving unified communication and collaboration into the cloud is understandably cautious

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Strategic advantages

Organisations often state their desired outcomes as being greater productivity, increased efficiency, or improved customer satisfaction. What they tend to overlook is the cloud’s unique ability to increase their agility and elasticity.

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Stumbling blocks

With all its benefits, UCC in the cloud is by no means an overnight fix.

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The basics While plotting the way forward is not a simple task, there are some basic principles to be followed.

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Accepting that providing employees with access to company data and communications, both on and off site

First

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By definition, UCC entails improving and streamlining access to company data and communications through client applications that deliver to users in a single interface all the information and tools needed to fulfill their role.

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Second

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Demand transparency from your cloud provider. Know the qualifications of your provider’s security policy makers, architects, and information assurance technicians.

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Third

accelerate your ambition Copyright © 2015 Dimension Data

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