1. 1. 2014 Autodesk What is it good for? Absolutely something! Remote, Unmoderated Usability Studies Lisa Seaman Web Optimization Manager @BoulderLisaS
2. 2. @BoulderLisaS #DSD15
3. 3. @BoulderLisaS #DSD15@BoulderLisaS #DSD15
4. 4. @BoulderLisaS #DSD15 Whats wrong?
5. 5. @BoulderLisaS #DSD15 Tip 1: Document known problem in order to get it fixed @BoulderLisaS #DSD15
6. 6. @BoulderLisaS #DSD15@BoulderLisaS #DSD15
7. 7. @BoulderLisaS #DSD15 The future of making things Leader in 3D design, engineering, and entertainment software
8. 8. @BoulderLisaS #DSD15 Case study examples @BoulderLisaS #DSD15
9. 9. @BoulderLisaS #DSD15 Usability means making sure something works well, and that a person of average ability or experience can use it for its intended purpose without getting hopelessly frustrated.
10. 10. @BoulderLisaS #DSD15
11. 11. @BoulderLisaS #DSD15 Remote, Unmoderated Usability Testing A good automated usability- testing tool offers: 1. recruiting flexibility 2. write your own tasks 3. video recording Loop11 OpenHallway TryMyUI Userlytics Usertesting.com UserZoom Validately YouEye WhatUsersDo
12. 12. @BoulderLisaS #DSD15@BoulderLisaS #DSD15
13. 13. @BoulderLisaS #DSD15 Tip 2: You suspect something might be a problem @BoulderLisaS #DSD15
14. 14. @BoulderLisaS #DSD15@BoulderLisaS #DSD15
15. 15. @BoulderLisaS #DSD15 Tip 3: Beta test, or validate that something works well @BoulderLisaS #DSD15
16. 16. @BoulderLisaS #DSD15@BoulderLisaS #DSD15 Classes on demand
17. 17. @BoulderLisaS #DSD15 Tip 4: Get feedback on wording @BoulderLisaS #DSD15
18. 18. @BoulderLisaS #DSD15@BoulderLisaS #DSD15 International Events
19. 19. @BoulderLisaS #DSD15 Tip 5: Learn about issues you didnt even know you had @BoulderLisaS #DSD15
20. 20. @BoulderLisaS #DSD15@BoulderLisaS #DSD15 Compare
21. 21. @BoulderLisaS #DSD15 Tip 6: Compare @BoulderLisaS #DSD15
22. 22. @BoulderLisaS #DSD15
23. 23. @BoulderLisaS #DSD15 Tip 7: Test on mobile @BoulderLisaS #DSD15
24. 24. @BoulderLisaS #DSD15 1. Document known issue 2. You suspect theres an issue 3. Beta test, validate that something works well 4. Evaluate wording 5. Learn about issues you didnt even know you had 6. Compare 7. Test on desktop, mobile, and/or tablets 8. Websites, apps, or software 9. Test competitors websites, apps, or software 10.Get feedback from people from around the world What is it good for?
25. 25. @BoulderLisaS #DSD15 Easy as pie
26. 26. @BoulderLisaS #DSD15 Inspire you to give it a try
27. 27. @BoulderLisaS #DSD15 Tactical tip 1: ALWAYS run a pilot. @BoulderLisaS #DSD15
28. 28. @BoulderLisaS #DSD15 Tactical tip 2: Use some WRITTEN responses in tasks. @BoulderLisaS #DSD15
29. 29. @BoulderLisaS #DSD15@BoulderLisaS #DSD15
30. 30. @BoulderLisaS #DSD15 Tactical tip 3: When comparing, do one study with A then B, and another with B then A. @BoulderLisaS #DSD15
31. 31. @BoulderLisaS #DSD15@BoulderLisaS #DSD15
32. 32. @BoulderLisaS #DSD15 Tactical tip 4: Post files to Box. @BoulderLisaS #DSD15
33. 33. @BoulderLisaS #DSD15 Try it!
34. 34. @BoulderLisaS #DSD15 j.mp/UTlogin (UT is capitalized) DS2015 (gift code on final order page)
35. 35. @BoulderLisaS #DSD15 Thanks Questions? @BoulderLisaS lisa.seaman@autodesk.com laseaman@gmail.com https://www.linkedin.com/in/lisaseaman