© 2015 Imperva, Inc. All rights reserved.

Improve Your Incident Response with Incapsula and PagerDuty 

Vineet Bhan, Imperva IncapsulaJonathan Wilkinson, PagerDuty

September 22nd, 2015

© 2015 Imperva, Inc. All rights reserved. Confidential2

Agenda

• Introduction to Incapsula

• Introduction to PagerDuty and best practices

• Security Incident response issues

• Rapid incident response using Incapsula and PagerDuty

• Examples configuration

• Special Offer for Incapsula customers

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Poll Question

How are you current managing your incident management?

(select all answers that apply)

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Poll Question

How often does your company have security incidents? 

(select the answer that best applies)

© 2015 Imperva, Inc. All rights reserved. Confidential5

Incapsula Overview

PerformanceSecurity Availability

Solving Top Operational Problems

Delivered from the Cloud

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Incapsula Application Delivery Cloud

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The Critical Layer Between Systems and People Centrally manage on-call teams, schedules, escalations and incidents

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OPTIMIZE TO IMPROVE PERFORMANCE

PagerDuty Streamlines Your Incident ResponseDesigned to improve your on-call life and your business’s reliability

Gain global visibility.Filter and prioritize events.

SEEGather the right people. Automatically escalate.

ACTInvestigate, collaborate

and resolve.

RESOLVEUnderstand people and system performance.

ANALYZEMake proactive improvements

to reduce incidents.

PREVENT

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Current Security Incident Response Issues

Source: Managing cyber risk in an interconnected world, PWC, 2015

2010 2011 2012 2013 2014

9

23 2529

43

Ever increasing number of security incidents

Difficult for security professionals to respond effectively

million

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Rapid Incident Response Using Incapsula and PagerDuty

• Easy email integration• Severity based services• Auto incident resolution• Customizable notification

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Example Configurations

Incidentmanagement rules

Service for incidentlike DDoS attacks

Rules to excludeweekly reports

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Special Limited Time Offer

2 Free PagerDuty users for 10 years*for Incapsula Customers

Contact your Incapsula sales team or email: pagerduty@incapsula.com

*for webinar registrants, expires 10/31/15