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Custom SharePoint Versus Ready-To-Go Intranets
Housekeeping• Webinar is being recorded• 45 minute session• 15 minute Q&A session at the end• Slides and recording will be available after the session• Send in your questions! • Type your questions in the Go-to-Webinar Question Box on the right side • Will answer live at the end of the presentation
Jill Hannemann@JHCherryBlossom
Director of Advisory Services
Blog: Editor, Portal Solutions Digital Workplace Today
SharePoint Areas of Interest: Term Store, Product Catalog, Records Center, Metadata Navigation, Content Types, Social Enterprise Network
A passion for Information Architecture
She Said
Daniel Cohen-Dumani@dcohendumani
Founder and CEO
Blogger: SME for Portal Solutions Digital Workplace Today Blog
Areas of Interest:Portal and Collaboration, Productivity and Efficiencies
A passion for Simplicity
and Speed to Market
He Said
1. Build a good foundation to understand the difference between turnkey and custom intranets.
2. What are intranet essentials and trends?3. What are the advantages of custom or
turnkey intranets, when should I choose a custom route?
4. What are the benefits and capabilities of turnkey or custom solutions, when should I choose a turnkey solution?
5. What are the differences in flexibility and innovation between turnkey and custom?
6. What is Microsoft’s long term roadmap between turnkey and custom? How are custom intranets going to change?
Session Learning Objectives
Tools & Forms
Communication
Departments
Projects
People
Gateway
Mobile
Intranet Essentials“How do I…?”
“What’s going on…?”
“Don’t ask me, find it yourself…!”
“What’s the status…?”
“Who has worked on…?”
“What’s the address for…?”
“Access anywhere”
1. “Intranets age quickly”2. “Organizations have seen wave after
wave of intranet failure, renewal, stagnancy and failure once again”
3. “Enterprises have higher aspirations for their next generation of intranets”
4. “ ‘Social’ is the watchword for new intranet initiatives”
5. “The new intranet must be a true network”
Intranet Trends
“Products with social and mobile capabilities are increasingly complex to develop, manage and
maintain. The results of melding together content
management, portal, advanced social technologies
and disciplines are hard to predict”
Source – Gartner Group Research – Jim Murphy, Building the Boundless Intranet for a Digital Workplace, Nov 2014
What Are Turnkey Or Custom Intranets?
Turnkey
Custom
What Is Your Intranet Platform Based On? SharePoint Online/Office 365 SharePoint (not sure what version) IBM Connection/Lotus Notes Turnkey such as Jive, Igloo, Jostle Other Platforms (Wordpress, Drupal, SiteCore for
example)
Poll
Round 1:Advantages
She Said: Custom Intranet Advantages Achieve 100% of intranet
requirements! Tight alignment with
culture and goals Tailored to your specific
industry Visual look and feel
mirror brand and public facing website
Leverage best of breed products
Addresses unique business and productivity challenges
No re-occurring chargesNational Geographic Intranet a Norman Nielsen Top 10 Best Intranets for 2014
All the common scenarios included
Speed to market Reducing risks of project failure Reduce implementation time Focus your staff on more
important tasks Limit involvement of your IT
Staff
He Said: Turnkey Advantages
What Is The State Of Your Intranet? Custom but mostly out of the box Custom with some customizations Custom with heavy customizations We have a turnkey solution with no customization or
some minor customizations Not sure
Poll
Round 2:Benefits and Capabilities
He Said: Turnkey Benefits And Capabilities
Study shows that most organizations have the same 80% core needs
Organizations are looking for evergreen managed solutions that evolves overtime
Remarkable user experience is the key to success
Time and investment has always been a challenge for intranet initiative
She Said: Custom Intranet Benefits And Capabilities
Capabilities Unlimited, but dependent on schedule, budget and funding Can work in best of breed environment Can be in the cloud or connect with cloud based solutions Can handle complex business scenarios
Benefits No limitations Able to meet 100% of requirements Tailored to your unique business and culture Focus on the key elements of intranet design: Design, development,
customization, maintenance, and governance
Round 3:Cost
Upfront cost is unavoidable
Can be phased out for budget planning
Maintenance exists with any solution
Must continually plan for an upgrade path
She Said: Custom Intranet Cost
Cost0
50000
100000
150000
200000
250000
300000
350000
Custom Build Intranet Lifecycle
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
$930,000 over 6
years
SharePoint based intranet for an organization with 1000 users
Consistent predictable cost
Limited initial investment (less than 80% of traditional custom solutions)
Reduced long term maintenance
No need to upgrade every 3-4 years (included in subscription cost model)
He Said: Turnkey Cost
Cost0
50000
100000
150000
200000
250000
300000
350000
Turnkey Intranet Lifecycle
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
Office 365 based turnkey subscription based intranet for 1000 users
$554,000 over 6
years
Round 4:Flexibility and Innovation
He Said: Turnkey Cost Flexibility And Innovation Less flexibility than custom
solutions Leverage best practices embedded
in the turnkey solution Benefit from a larger user base and
cross – industry feedback Adoption support usually bundled
in subscription Constant innovation driven by
users with regular and incremental releases
She Said: Custom Intranet Flexibility And Innovation Opportunity to align features
and functionality directly to productivity initiatives
Think outside the box Create a highly network driven
user experience Ability to generate your own
ideas for improved communication, knowledge sharing, and information finding
Round 5:Microsoft’s Long-Term Roadmap
How Do You Perceive Microsoft’s Long Term Roadmap For The Intranet? I have no idea SharePoint is the future NextGen Portals No custom intranet will be available, turnkey only
Poll
Today
Roadmap – Microsoft Portal/Intranet Platform
2001SharePointPortal Server 2001
2003SharePointPortal Server 2003
2006Office SharePointServer 2007
2009SharePointServer 2010
2012SharePointServer 2013
2019SharePointServer vNext
Office 365
2016SharePointServer 2016
Next Gen PortalsMicro-sites/Groups InfoPediaDelve People Experience
New UXNew ECM back-endTurnkey Portals
Roadmap Portal – What Does It Mean For Custom Portals?
Improved UI and UX
Continued investment
Industry standard UX patterns (open source)Modern page rendering
Common portal pattern
Next high value
pattern
Suite of intelligent, social, mobile, ready-to-go portals
Common controls & APIs available to developers
Custom Portal Platform
… and repeat …
2016 2017 2018
What Will Be The Options Moving Forward?
Custom Portal build on Azure or on premises and leveraging Office 365 and/or SharePoint APIs
Turnkey solution on Office 365 subscription based product
Ready to go Office 365 Portals (InfoPedia, Micro-sites, Delve People Experience)
SharePoint based portals will continue to be improved overtime and will be supported for at least the next 5 years
What Questions Should You Ask Yourself?
Turnkey
Custom
And The Winner Is? Well, it depends…
Find out which solution is best for your organization. Talk to a
digital workplace expert.
Schedule Your Free Consultation
Questions? Contact Jenny Lynch at [email protected]
Download How To Build A Social Intranet That Boosts Collaboration
Daniel and Jill’s White
Paper
portl.me/Social_Intranet
portl.me/Contact_Portal
