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User-Centered Web-Channel Design ProcessB
usi
nes
s A
nal
ysts
, U
X’s
Pro
fess
ion
als
&
Bu
sin
ess
Pro
cess
An
alys
tsFor details about this process, please contact me by email ([email protected]) or Twitter (@BPArchitect). Elaborated by BPArchitect. 2011
Review Business Strategy
Review Business Value Framework
Develop User Scenarios
Establish Design Patterns
Define User Market Segmentation
Define Personas
Define Information Architecture
Refine Online Workflows
Establish Validation Scenarios
Web-Channel User-centered Design
Deferring Technology Choices
Understanding Business Strategy
Understanding User Needs
Understanding Functional Requirements IT / Developer-Driven Decision