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Voodoo Video Conference Preparation and Technical
Tipsfor Participants
by Khouzhan Athena
SPELLMAKER ALBUQUERQUE VOODOO VIDEO CONFERENCE OCTOBER 23 and 24, 2010
Hello, Albuquerque Voodoo Video Conference
participants! Khouzhan Athena will be your technical help
administrator in preparation for and during the upcoming conference
On the following slides, she gives you a few pointers and things to consider about using TokBox to participate in the Spellmaker Voodoo Video Conference
Overview
Getting Ready
For lights, camera, and lots of chatting action!
If you do not desire to be seen or heard, you
don't need a web cam At minimum, you will need a computer and a
decent Internet connection Recommended settings, versions, and system
requirements are covered on the following slides
You will be able to type in your questions and/or participation remarks
Chat Only
If you desire to interact "in person" on screen and speak in
person, or submit a video-recorded question to the moderator,…
You will need a web cam and headphones (recommended) or microphone TokBox will work with a standard webcam; the higher the
resolution on the webcam (not megapixels), the better A webcam with a price range of $30-$50.00 should provide very
good quality, where a $10.00 one probably won't provide you with the quality you want
TokBox recommends: Logitech QuickCam Communicate Deluxe Microsoft LifeCam VX-3000 Logitech Pro 9000
Interact! with a Webcam
Many computers have built-in microphones which work
well with TokBox Note: While TokBox uses echo cancellation software to
improve the sound quality, the built-in speakers and microphone on your computer may still cause some echo
We therefore recommend using a headset (headphones with a microphone) for the best audio quality
TokBox recommends: Logitech USB Desktop Microphone Logitech ClearChat Stereo Headset (plugs into the
headphone and microphone jacks on your computer) Plantronics Foldable USB Stereo Headset
Headset or Microphone
Mac Supported Platforms:
10.4 (Tiger or higher) Minimum Mac System Requirements: (Less than optimal player experience, especially full screen)
1.83 GHz Intel Core Duo 512MB of RAM 64MB of Video Card RAM Flash 10.0.0
Recommended Mac System Requirements: 2.0 GHz Intel Core 2 Duo or faster 1024MB of RAM or greater 64MB of Video Card RAM or greater Flash 10.x
Windows Supported Platforms: Windows XP, Windows Vista & Windows 7
Minimum Windows System Requirements: 2.2 GHz Pentium 4, 1.83 GHz Intel Core Duo or equivalent 512MB of RAM 64MB of Video Card RAM Flash 10.0.0
Recommended Windows System Requirements: 2.8 GHz Pentium 4 or faster processor 1024MB of RAM or greater 64MB of Video Card RAM or greater Flash 10.x
System Requirements For Video/Audio
Test the setup you will use for the chat (microphone
and webcam) BEFORE the date of the conference Create a TokBox account at http://www.tokbox.com/
Create your account using the free “video chat” option
Start a Chat
If you can see yourself and the audio meter is active, then you’re good to go
Otherwise, click on the “wrench” in the video chat to check the correct camera and microphone are being picked up
Test Your Setup
Optimizing Your Experience
And How to Solve Common Technical
Issues
Make sure that you have the latest version of
Flash installed Go to "Account" in the top menu and select Cam
& Mic Settings from the drop-down menu A set up window will appear; make sure you've
selected the "active" webcam where your image appears
It should be highlighted in yellow Quit all the other programs that might be using
your camera (e.g iChat, Skype, Yahoo Messenger)
Webcam Setup
Check your microphone sensitivity to make
sure it is picking up your voice Go to "Account" and then "Cam & Mic Settings"
from the drop-down menu If you follow this wizard, you will be able to test
your microphone Try doing the same as above, following the
settings on your actual computer Check the volume on your computer and also
the volume on the individual video call windows
Mic Setup
We recommend at least a standard DSL line - the
faster your connection, the better your video call experience will be
Wi-fi is not as stable as a wired connection & we would recommend video calls on a wired connection
If you’re behind a firewall… In order to access TokBox, you'll need to have port
80 or port 1935 open Avoid downloading large items while video
conferencing
Internet Connection
Get the most recent version of Adobe Flash (The
recommended version for the Adobe Flash player is 10.0.45.2): http://get.adobe.com/flashplayer/
Set your Adobe Flash storage settings to unlimited. More information: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
Get the most recent version of your Internet browser: Mozilla Firefox: http://www.mozilla.com/en-US/ Microsoft Internet Explorer: http://tinyurl.com/3242ra Apple Safari: http://www.apple.com/safari/download/ Opera: http://www.opera.com/ Please note that TokBox doesn't support Linux or Chrome at this
time Make sure your operating system is updated with all recent
performance and security upgrades
Browser Crashing?
Sometimes we may experience…
a delay in audio between endpoints not everyone can hear each other text chat failure video can drop the application can freeze and stutter
Please close applications or web tabs/windows you're not utilizing Having too many tabs or windows open can lead to
performance issues, including browser crashes Use patience and liberal use of the refresh button (on
the TokBox window) will allow us to push through
Video Freezing or Audio Delays?
While TokBox uses echo cancellation software to improve the
sound quality, the built-in speakers and microphone on your computer may still cause some echo/feedback loop, or ambient noise
To reduce sound-related interferences: Be in a quiet location to limit ambient noise Use a headset (headphones with microphone) to reduce
the echo Mute your microphone when you're not speaking Close other applications Close any unused browser windows as well Use the most recent version of Flash
If multiple people are in the same room, using the same computer, you might want to use an external microphone to prevent issues with echo
If there is excessive ambient noise or echoing, we may need to mute everyone
Dealing with Echo Echo Echo
During the Conference
Ground Rules and Guidelines
People “on-screen” will be doing the talking and
presenting “Off-screen” participants will be in watch and listen
mode During the majority of the conference, we will move you
“off-screen” to allow the moderator and/or presenter to have the stage and to improve performance
There will be times during the conference that everyone will be on-screen (e.g. social time) Everything that is said is heard by all and if you want to
talk to someone in the group, then all must wait This tends to bias the conversation toward those who are
not afraid to interrupt During times when we are all on screen together, please
be courteous to each other and let everyone get a chance to speak
On-Screen vs Off-Screen
Audience members may submit video
questions (if you have a webcam and microphone) as well as participate via text chat
Off-screen participants may also click the green "Ask to go on-screen" button in the bottom left corner of the call window
The Moderator of the call will be notified of the request
Participation Tips
You can control your mic gain, mute, and
video pause by mousing over your own video window
You may need to tweak these settings rather frequently during a chat
When the refresh button is used, these settings reset, thus requiring more adjustment
Volume Controls
Set your privacy settings for Instant
Messages to “allow from anyone” This will enable you to follow all the text chat
that takes place within the Broadcast Video Chat
Simply go to My Account and select Privacy Set the Instant Message option to “Allow from
anyone”
Privacy Settings
To get technical support from Khouzhan Athena before
the conference, or to request a test conference/chat, please email me at: [email protected]
Preferably as soon as possible so that I can help with any possible problems
Ask me and I’ll make myself available for a test chat
Warning: Mac users have reported some difficulties with the TokBox, so if you want to chat from a Mac, PLEASE let me know ahead of time so that we can test ahead of time
Getting Technical Help