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VoiceCon Orlando: UC Architectures

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A preview of VoiceCon Orlando 2010's content on Unified Communications architectures

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Page 1: VoiceCon Orlando: UC Architectures
Page 2: VoiceCon Orlando: UC Architectures

What you’ll learn at VoiceCon OrlandoPart 1:

The Evolving UC Architecture

Page 3: VoiceCon Orlando: UC Architectures

Comparing Unified Communications Options:

Who’s Offering What?

Reviewing: The Top Options for UC The Suppliers For Each Option Suggested Decision Criteria

VoiceCon Orlando 2010 Workshop

Marty Parker, PrincipalUniComm Consulting LLC

[email protected] 408-420-5539

Page 3

(c) 2010 M. Parker UniComm Consulting LLC

Page 4: VoiceCon Orlando: UC Architectures

UC: “One Size Does Not Fit All”• UC investments are driven by the Applications• To meet these needs, UC can be installed:– In phases and layers– By work groups, teams or locations– Based on specific business process improvements

• Let’s examine four UC Options: 1. Extend Telecom2. Extend Desktops3. Extend Applications4. Extend Mobility

Page 4(c) 2010 M. Parker UniComm Consulting LLC

Page 5: VoiceCon Orlando: UC Architectures

Telecom-Based UC

SwitchSwitchandand

DirectoryDirectory

PSTN

LAN / WAN / Internet

(TDM, ATMFrame, etc.)

E-MailContactsCalendar

EnterpriseDirectory

ApplicationData

Applications

MobilityMobility

UC/SIPUC/SIPSIMPLESIMPLE

SoftPhoneSoftPhoneServerServer

Connectivity LegendTDMIP

Confer-encing

VM/VM/TUITUI

Page 5(c) 2010 M. Parker UniComm Consulting LLC

Page 6: VoiceCon Orlando: UC Architectures

PSTN

Desktop-Based UC

SwitchSwitchandand

DirectoryDirectory

LAN/WAN/Internet

(TDM, ATMFrame, etc.)

E-MailContactsCalendar

EnterpriseDirectory

ApplicationData

ApplicationsIM

Presence

UC/VoIP

VOIP/TDMGateway

Voice/Speech

Confer-encing

Connectivity LegendTDMIP

VM/VM/TUITUI

Page 6(c) 2010 M. Parker UniComm Consulting LLC

Page 7: VoiceCon Orlando: UC Architectures

PSTN

Application-Based UC

SwitchSwitchandand

DirectoryDirectory

LAN/WAN/Internet

(TDM, ATMFrame, etc.)VM/VM/

TUITUI

EnterpriseDirectory

ApplicationData

Confer-encing

Connectivity LegendTDMIP

UC/VoIP

VOIP/TDMGateway

IMPresence

CTI

E-MailContactsCalendar

Applications

Page 7(c) 2010 M. Parker UniComm Consulting LLC

Page 8: VoiceCon Orlando: UC Architectures

PSTN

Mobility-Based UC

SwitchSwitchandand

DirectoryDirectory

LAN/WAN/Internet

(TDM, ATMFrame, etc.)VM/VM/

TUITUI

EnterpriseDirectory

ApplicationData

Confer-encing

Connectivity LegendTDMIP

E-MailContactsCalendar

IMPresence

MobilityServer

Applications

Page 8(c) 2010 M. Parker UniComm Consulting LLC

Page 9: VoiceCon Orlando: UC Architectures

E. Brent Kelly, [email protected]

Wainhouse Research, LLCwww.wainhouse.com

9© 2010 Wainhouse Research LLC. – Analysis and Information on Unified Collaboration

Page 10: VoiceCon Orlando: UC Architectures

On a Scale of 1 – 10, how important is integrating video with call control?

10© 2010 Wainhouse Research

LLC. – Analysis and Information on Unified Collaboration

Source: Wainhouse Research, July 2009125 End Users; 43% over 10,000, 29% over 1,000 people

Page 11: VoiceCon Orlando: UC Architectures

Four Key Advantages for Unified Call Control

11© 2010 Wainhouse Research

LLC. – Analysis and Information on Unified Collaboration

Page 12: VoiceCon Orlando: UC Architectures

A Battle is Brewing Over Who Owns the Call Control

12© 2010 Wainhouse Research

LLC. – Analysis and Information on Unified Collaboration

IPPhones

PSTNNetwork

PBX

UCDesktopSoftware

MultipointBridge

Call ControlCall Control

Call ControlCall Control

Call ControlCall Control

Page 13: VoiceCon Orlando: UC Architectures

“Comparing Unified Communications Options: Who’s Offering What?”Presenter: Marty Parker, UniComm Consulting

Monday, March 22, 2:00 – 5:00 PM

“Integrating Group Video with PBX and UC Environments”Presenter, Brent Kelly, Wainhouse Research

Tuesday, March 23, 2:00 – 3:00 PM

Check out the entire program at www.voicecon.com/orlando/program

Page 14: VoiceCon Orlando: UC Architectures

REGISTER NOW FOR TO ATTEND VOICECON ORLANDO 2010!

CLICK HERE TO REGISTER