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A preview of VoiceCon Orlando 2010's content on Unified Communications architectures
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What you’ll learn at VoiceCon OrlandoPart 1:
The Evolving UC Architecture
Comparing Unified Communications Options:
Who’s Offering What?
Reviewing: The Top Options for UC The Suppliers For Each Option Suggested Decision Criteria
VoiceCon Orlando 2010 Workshop
Marty Parker, PrincipalUniComm Consulting LLC
[email protected] 408-420-5539
Page 3
(c) 2010 M. Parker UniComm Consulting LLC
UC: “One Size Does Not Fit All”• UC investments are driven by the Applications• To meet these needs, UC can be installed:– In phases and layers– By work groups, teams or locations– Based on specific business process improvements
• Let’s examine four UC Options: 1. Extend Telecom2. Extend Desktops3. Extend Applications4. Extend Mobility
Page 4(c) 2010 M. Parker UniComm Consulting LLC
Telecom-Based UC
SwitchSwitchandand
DirectoryDirectory
PSTN
LAN / WAN / Internet
(TDM, ATMFrame, etc.)
E-MailContactsCalendar
EnterpriseDirectory
ApplicationData
Applications
MobilityMobility
UC/SIPUC/SIPSIMPLESIMPLE
SoftPhoneSoftPhoneServerServer
Connectivity LegendTDMIP
Confer-encing
VM/VM/TUITUI
Page 5(c) 2010 M. Parker UniComm Consulting LLC
PSTN
Desktop-Based UC
SwitchSwitchandand
DirectoryDirectory
LAN/WAN/Internet
(TDM, ATMFrame, etc.)
E-MailContactsCalendar
EnterpriseDirectory
ApplicationData
ApplicationsIM
Presence
UC/VoIP
VOIP/TDMGateway
Voice/Speech
Confer-encing
Connectivity LegendTDMIP
VM/VM/TUITUI
Page 6(c) 2010 M. Parker UniComm Consulting LLC
PSTN
Application-Based UC
SwitchSwitchandand
DirectoryDirectory
LAN/WAN/Internet
(TDM, ATMFrame, etc.)VM/VM/
TUITUI
EnterpriseDirectory
ApplicationData
Confer-encing
Connectivity LegendTDMIP
UC/VoIP
VOIP/TDMGateway
IMPresence
CTI
E-MailContactsCalendar
Applications
Page 7(c) 2010 M. Parker UniComm Consulting LLC
PSTN
Mobility-Based UC
SwitchSwitchandand
DirectoryDirectory
LAN/WAN/Internet
(TDM, ATMFrame, etc.)VM/VM/
TUITUI
EnterpriseDirectory
ApplicationData
Confer-encing
Connectivity LegendTDMIP
E-MailContactsCalendar
IMPresence
MobilityServer
Applications
Page 8(c) 2010 M. Parker UniComm Consulting LLC
E. Brent Kelly, [email protected]
Wainhouse Research, LLCwww.wainhouse.com
9© 2010 Wainhouse Research LLC. – Analysis and Information on Unified Collaboration
On a Scale of 1 – 10, how important is integrating video with call control?
10© 2010 Wainhouse Research
LLC. – Analysis and Information on Unified Collaboration
Source: Wainhouse Research, July 2009125 End Users; 43% over 10,000, 29% over 1,000 people
Four Key Advantages for Unified Call Control
11© 2010 Wainhouse Research
LLC. – Analysis and Information on Unified Collaboration
A Battle is Brewing Over Who Owns the Call Control
12© 2010 Wainhouse Research
LLC. – Analysis and Information on Unified Collaboration
IPPhones
PSTNNetwork
PBX
UCDesktopSoftware
MultipointBridge
Call ControlCall Control
Call ControlCall Control
Call ControlCall Control
“Comparing Unified Communications Options: Who’s Offering What?”Presenter: Marty Parker, UniComm Consulting
Monday, March 22, 2:00 – 5:00 PM
“Integrating Group Video with PBX and UC Environments”Presenter, Brent Kelly, Wainhouse Research
Tuesday, March 23, 2:00 – 3:00 PM
Check out the entire program at www.voicecon.com/orlando/program
REGISTER NOW FOR TO ATTEND VOICECON ORLANDO 2010!
CLICK HERE TO REGISTER