2
VirtualWisdom dashboard and views present real time & historical data, and correlates data from all probes to provide system-wide view SAN Availability Probe monitors FC switches via SNMP SAN Performance Probe and TAPs monitor FC links out-of-band in real-time Virtual Server Probe software monitors VMware via vCenter O S P O S O P O S O A P P Servers and VMs FC Switch Fabric Storage Arrays VirtualWisdom Dashboard and Views VirtualWisdom Platform Server VirtualWisdom SAN Performance Probe Fibre TAP Patch Panel System Virtual Server Probe SAN Availability Probe How VirtualWisdom Achieves Data Center Efficiency When purchasing a VirtuaIWisdom solution, it is important to understand that Virtual Instruments will become part of your data center team. Virtual Instruments can help guide you along a path to data center efficiency. This path begins with gaining visibility into the true performance of your data center infrastructure and ends with strategic optimization. Steps to Data Center Efficiency Phase 1 Visibility: Data collected from all points correlated, analyzed and populated into VirtualWisdom Phase 2 De-Risking: Flagged issues in infrastructure are addressed, SAN performance issues are cleaned-up Phase 3 Operational Excellence: Continued stability, proactive alerting setup Phase 4 Strategic Optimization: Business SLAs aligned with architecture and resources VirtualWisdom Benefits 1. Accelerates Troubleshooting: Acts as an automated storage admin that constantly looks for problem areas; alerts to issues 2. Reduces Performance Issues: Measures Exchange Completion Time to accurately assess the effect of SAN-related configuration changes and component health 3. Proactively Reduces Downtime: Identifies opportunities to replace failing hardware components before they impact applications 4. Identifies Over-Provisioning: Identifies under-utilized links and storage ports 5. Identifies Failed Multi-Pathing: Identifies improper configurations, actual failed paths as well as paths that are unbalanced - critical for disaster recovery 6. Reduces Risk of Storage Tiering: Validates tiering decisions; meets performance SLAs Increase Use of Server Virtualization: Full path visibility (from VM to LUN) significantly reduces risk and optimizes application performance Confident Cloud Migration: Provides dashboard views which allow customers to view how the underlying cloud infrastructure is impacting mission critical application performance Guarantee Performance SLAs: Actively monitor infrastructure latency and quickly identify & resolve issues impacting SLA delivery De-Risk Data Center Consolidation Efforts: Ensure high availability by monitoring the consolidation process & optimally provision the SAN with historical traffic analysis 7. 8. 9. 10. Virtual Instruments Summary Virtual Instruments is the leader in Infrastructure Performance Management for customers’ physical, virtual and cloud computing environments. The award-winning VirtualWisdom ® platform provides visibility into real-time performance, health and utilization metrics from throughout the open systems stack. Virtual Instruments drives improved performance and availability while lowering the total cost of the infrastructure supporting mission-critical applications. VirtualWisdom Architecture Virtual Instruments Solution & Capabilities Guide

Virtual Instruments Solution & Capabilities Guide

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• VirtualWisdomdashboardandviewspresentrealtime&historicaldata,andcorrelatesdatafromallprobestoprovidesystem-wideview

• SANAvailabilityProbemonitorsFCswitchesviaSNMP

• SANPerformanceProbeandTAPsmonitorFClinksout-of-bandinreal-time

• VirtualServerProbesoftwaremonitorsVMwareviavCenter

OS

P

OS O

P

OS O

APP

Servers and VMs

FC Switch Fabric

Storage Arrays

VirtualWisdom Dashboard and Views

VirtualWisdom Platform Server

VirtualWisdom SAN Performance Probe

Fibre TAP Patch Panel System

VirtualServerProbe

SAN Availability

Probe

How VirtualWisdom Achieves Data Center Efficiency When purchasing a VirtuaIWisdom solution, it is important to understand that VirtualInstrumentswill become part of your data center team. Virtual Instruments can help guide you along a path to data center efficiency. This path begins with gaining visibility into the true performance of yourdata center infrastructure and ends with strategic optimization.

Steps to Data Center Efficiency Phase 1 Visibility: Datacollectedfromallpointscorrelated,

analyzedandpopulatedintoVirtualWisdom

Phase 2 De-Risking: Flaggedissuesininfrastructureareaddressed,SAN performance issues are cleaned-up

Phase 3 Operational Excellence: Continuedstability,proactivealertingsetup

Phase 4 Strategic Optimization: BusinessSLAsalignedwitharchitectureandresources

VirtualWisdom Benefits1. Accelerates Troubleshooting: Actsasanautomatedstorageadminthatconstantly

looksforproblemareas;alertstoissues

2. Reduces Performance Issues: MeasuresExchangeCompletionTimetoaccuratelyassesstheeffectofSAN-relatedconfigurationchangesandcomponenthealth

3. Proactively Reduces Downtime: Identifiesopportunitiestoreplacefailinghardwarecomponentsbeforetheyimpactapplications

4. Identifies Over-Provisioning: Identifiesunder-utilizedlinksandstorageports 5.

Identifies Failed Multi-Pathing: Identifiesimproperconfigurations, actualfailedpathsaswellaspathsthatareunbalanced - critical for disaster recovery

6. Reduces Risk of Storage Tiering: Validatestieringdecisions;meetsperformanceSLAs Increase Use of Server Virtualization: Full path visibility (from VM to LUN) significantly reduces risk and optimizes application performance Confident Cloud Migration: Provides dashboard views which allow customers to view howthe underlying cloud infrastructure is impacting mission critical application performance Guarantee Performance SLAs: Actively monitor infrastructure latency and quickly identify & resolve issues impacting SLA delivery De-Risk Data Center Consolidation Efforts: Ensure high availability by monitoring the consolidation process & optimally provision the SAN with historical traffic analysis

7. 8. 9. 10.

Virtual Instruments SummaryVirtual Instruments is the leader in Infrastructure Performance Management for customers’ physical, virtual and cloud computing environments. The award-winning VirtualWisdom® platform provides visibility into real-time performance, health and utilization metrics from throughout the open systems stack. Virtual Instruments drives improved performance and availability while lowering the total cost of the infrastructure supporting mission-critical applications.

VirtualWisdom Architecture

Virtual Instruments Solution & Capabilities Guide

What Are My Options?1. Purchase TAPs

BybeingproactiveandpurchasingTAPs,you automatically build a diagnostic and troubleshooting capability into the physical layer of your data center infrastructure. The besttime to accomplish this is during consolidation, new builds or technology refreshes.

2. Purchase a Data Center Audit/Health Check

BaselinetheperformanceofkeySANinfrastructurecomponentsandidentifypotentialproblemareasbeforetheyimpactthebusiness.

3. Purchase an SOS-4-SANs

24x7emergencySANtroubleshootingservice.IfyouhaveacriticalSANproblemproblem,VirtualInstrumentscanfindtherootcauseandworkwithyoutoimmediatelyresolvetheproblem. 1-408-579-4000 or www.SOS4SANS.com.

4. VirtuaIWisdom Infrastructure Performance Management Solution

Your Virtual Instrumentssales team can work with you to analyze your situation &environmentto determine the best options for you. Many customers start out small by monitoring their most mission critical, business impacting applications and infrastructure.If you're at the start of a data center consolidation initiative or SAN refresh, we can audityour existing infrastructure and take the guesswork out of architecture and buying decisions. Common Customer Questions or Concerns

1. I already have lots of solutions/tools, so why do I need VirtualWisdom?

Answer:Devicemanagersaregoodatmonitoringdevices,butlacksystem-widevisibilityandheterogeneousdevicesupport.SRMsolutionsaregoodforabroadviewacrosstheenterprise,buttheylackvaluableperformancemetricsandarenotreal-time.

2. TAPs can be very disruptive, I am not sure I want to do this.

Answer:TAPsareveryeasilyinstalledduringamaintenancewindoworasyoudeploynewstorageinfrastructure.Theyarepassive,out-of-banddevicesthathavenoimpactonperformanceorelectricalpowerconsumption.Theyalsocomeinapatchpanelformfactortosimplyreplaceandenhanceexistingpatchpanelinfrastructure.

3. Won’t the TAPs degrade the FC signal?

Answer:OurTAPsintroducenolatencyanddonotdegradeperformanceinanyway.VirtualWisdomalertsyouwhenyourSANisdegradedbylowlightlevels,failingSFPs,etc.

4. Is data center monitoring expensive?

Answer:PaybackistypicallywithinayearasproblemresolutiontimesandtroubleticketsaredramaticallyreducedandSANpurchasesaremorestrategicallyalignedtotheneedsofthebusiness.Ifthebusinessimpactofanoutagecanbequantified,thenpaybackcanbealmostimmediate. Many customer start out monitoring mission critical applicationsfirst and then grown into broader monitoring capability.

ResourcesMore information on VirtualWisdomvirtualinstruments.com/products/about-virtualwisdom

Virtual Instruments Customer Success Storiesvirtualinstruments.com/virtual-instruments-customers

Federal Sales [email protected]

Customer Challenges How Do You Answer These Questions?

Visibility

• Do you spend an inordinate amount of time troubleshooting data center problems and/or performance issues? • Whatisthebusinessimpactifyourmissioncriticalapplicationsare

notperforming?

Availability

• Have you had anySANrelatedslowdowns, performance issues oroutagesrecently?

• What’sthevaluetoyourorganizationifyoucouldreducetheriskofvirtualizingmission-criticalapplications?

Performance

• Howdoyouensurethatyourcriticalapplicationsaretunedforoptimalperformance?

• Howdoyouestablish,monitorandmaintainyourperformanceSLAs?

Utilization

• DoyouplanonanynewstorageorSANswitchpurchasesinthenearfuture?

• AreyoureluctanttousetierIIstoragesystemsbecauseyoucan’tbe100%sureoftheimpactonapplicationperformance?

The Problem Virtual Instruments SolvesThe explosion of technology, massive infrastructure growth, virtualization and cloud computing has created tremendous pressure on IT budgets, data systems and the staffthat operate them. Next-generation data centers require new solutions that provideend-to-end visibility to ensure application performance, health and availability.

Who Realizes Value from a Virtual Instruments?1. Organizations with critical or revenue-generating applications

Performanceandavailabilityarecrucialtobusinessprofitability

2. Enterprises with large complex, multi-vendor environments

Lackvisibility,alwaysrequireoptimizationandareusuallyplaguedbyissuesandvendorfingerpointing

3. Rapidly growing virtual environments

Itiscriticaltorecognizeintheseenvironmentstheimpactonstorageloadsfromoverwhelmingdatagrowth;monitoringisparticularlyimportantinVDIdeployments,whichcanscalerapidlyintothehundredsorthousandsofvirtualdesktops

4. Deploying New Storage / SAN Infrastructure

Inunstable,changingenvironments;ifanoutageorslowdownoccurs,VirtualInstrumentscanresolveissuesbyimplementingaserviceoffering

5. Consolidation & Migration projects

Suchasphysicaltovirtualmoves,orP-Seriesserverconsolidationsandprivatecloudmigrations