Embed Size (px)
Citation preview
Swapan Johri, Sr. Vice President,Global Head of SIT Delivery & Operations
Singapore: An Infocomm Super Highway for unlimited growth – and Now world’s fastest trading engine in partnership with HCL
SGX & HCL Partnering …In a Journey to realize the Vision of
World’s fastest trading engine with the lowest trading latency
and state of the art world-class datacenter to seamlessly connect trading communities in global
financial hubs to Singapore
Exchange Challenges High Latency because of jitter, throughput, persistence
Up to 10 milliseconds of latency could result in at least a 10% drop in revenues.
This system always slows down when I need it the most!
I hope my trade isn’t lost because this machine crashed.
These quotes seem to be coming in
spurts. Can I trade?
JitterJitter Throughput Persistence
Source: TABB Group
Rapid Growth
on cusp of change
Mature
0
10
20
30
40
50
60
2004 2005 2006 2007 2008 2009 2010 (E)
USA Europe Asia
TechnologyIncubation
Exchange challengesIncumbent exchanges face an intense double squeeze; rise in DMA & Algorithmic Trading Adoption
A dynamic solution strategy & tailor-made solution5 years of IT transformational outsourcing engagement
Change the BusinessChange the Business
Achieving operational excellence across Cross-functional Services, Servers, Mainframe &
Web Hosting, End User Computing & Managed Network Services.
Run the BusinessRun the Business
Implementation of Dual Data Centre Architecture, Exchange & Email Archiving,
Server Virtualization, Network Consolidation
24X7 service HCL’s maturity in
supporting mission critical systems & infrastructure
Operational excellence
Global Delivery Model Flexible Pricing Options Leveraging the current
investments Vendor Agnostic
approach to platforms Contractual Flexibility Ramp up of services as
per business requirement
Co-sourcing philosophy Standardization in
operations as well as Assets
Technology consolidation Server virtualization &
Network Re-Engineering
Real Time Online Reporting
myDashboard TM with a Governance Dashboard included
360 degree view of the IT environment
Financial Transparency
Business Aligned Availability ITIL mapped Service Operations Disaster Recovery Integrated delivery model
1
2
3
4
5
6
Availability & Performance
Reliability
Flexibility
Speed of Response
Collaborative sourcing &
Transformation
Transparency
HCL- end-to-end ownership of SGX mission critical IT infrastructure
Low Latency Network Design Enterprise Class Datacenter facilities Appropriate SLA definition
The Best Fit Partnership Why HCL?
Mission critical 24X7 DNA , decade of lineage of operational excellence & discipline; experience in managing NSE, Asia’s largest stock exchange by trading volumes
Cultural Alignment with SGX
HCL will run its operational and delivery reporting with the purpose-built myDashboard TM to give a tailored view of all key operating parameters.
1Trust with Transparency2
From Incident management to Incident Minimization: through best practice framework, Managed Tools as a Service (MTaaS), to provide a best-of-breed toolset to SGX and enabling the ITIL V3 process implementation
Reactive to Pro-active Model
3
For a meaningful end-user experience.
Business Services Led, Application-down service levels
30 years of experience as a pure play IT Service Provider. Consistent track record of financial performance and a high standard of Corporate Governance .One of the best companies for investor relationship supported for example by independent polling by Asia Money.
4Corporate Governance and Financial Soundness5
To the outside world, HCL is just another big Indian IT company, but scratch the surface and you see the beginnings of a new model of management...
Five Most Influential companies : Facebook, HCL Technologies, Craigs List, SKS MicroFinance, LI & Fung
The World’s Most Modern Management
…though it has not received the hype of a salesforce.com or Google, we believe HCL may very well be one of the contenders to lead the IT services world of the very near future.
HCL- Partner to be Proud
Ranked no.1 in Traditional ITO and RIMO 2009-10.
