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IT trends
Cloud is king – 2Q17 34.1% YoY growth to total of 33.5%
spending from 27.0%[1]
[1] IDC: Worldwide Quarterly Cloud IT Infrastructure Tracker, October 2017[2] IDC: Worldwide Semiannual Mobility Spending Guide, October 2017[3] Gartner: Forecast Overview: Devices, Worldwide, 2017 Update, August 2017[4]:Spiceworks: Future of the PC: Top computer brands and adoption trends in the workplace, August 2017
IT trends
Cloud is king – 2Q17 34.1% YoY growth to total of 33.5%
spending from 27.0%[1]
Enterprise mobility services will grow at
15.3% yearly from 2017-2021[2]
[1] IDC: Worldwide Quarterly Cloud IT Infrastructure Tracker, October 2017[2] IDC: Worldwide Semiannual Mobility Spending Guide, October 2017[3] Gartner: Forecast Overview: Devices, Worldwide, 2017 Update, August 2017[4]:Spiceworks: Future of the PC: Top computer brands and adoption trends in the workplace, August 2017
IT trends
Cloud is king – 2Q17 34.1% YoY growth to total of 33.5%
spending from 27.0%[1]
Enterprise mobility services will grow at
15.3% yearly from 2017-2021[2]
[1] IDC: Worldwide Quarterly Cloud IT Infrastructure Tracker, October 2017[2] IDC: Worldwide Semiannual Mobility Spending Guide, October 2017[3] Gartner: Forecast Overview: Devices, Worldwide, 2017 Update, August 2017[4]:Spiceworks: Future of the PC: Top computer brands and adoption trends in the workplace, August 2017
Device market is saturating, unit shipments expected to increase 0.5%
yearly 2016-2021[3]
IT trends
Cloud is king – 2Q17 34.1% YoY growth to total of 33.5%
spending from 27.0%[1]
Enterprise mobility services will grow at
15.3% yearly from 2017-2021[2]
[1] IDC: Worldwide Quarterly Cloud IT Infrastructure Tracker, October 2017[2] IDC: Worldwide Semiannual Mobility Spending Guide, October 2017[3] Gartner: Forecast Overview: Devices, Worldwide, 2017 Update, August 2017[4]:Spiceworks: Future of the PC: Top computer brands and adoption trends in the workplace, August 2017
Device market is saturating, unit shipments expected to increase 0.5%
yearly 2016-2021[3]
73% of companiesbelieve laptop or
desktop will be the primary work device for
the next 3 years[4]
Business trends
CEO-led focus is onenabling growth[1]
[1] Gartner: IT Operations Management 2020: Shift to Succeed, April 2017[2] Gartner: Forecast Overview: IT Outsourcing, 2017 Update, July 2017
Business trends
CEO-led focus is onenabling growth[1]
[1] Gartner: IT Operations Management 2020: Shift to Succeed, April 2017[2] Gartner: Forecast Overview: IT Outsourcing, 2017 Update, July 2017
Through 2020, 80% of outsourcing deals will
include a key transformational focus in
their scope[2]
Business trends
CEO-led focus is onenabling growth[1]
[1] Gartner: IT Operations Management 2020: Shift to Succeed, April 2017[2] Gartner: Forecast Overview: IT Outsourcing, 2017 Update, July 2017
Through 2020, 80% of outsourcing deals will
include a key transformational focus in
their scope[2]
Experience management and delivery automation
will be at the center of delivering business value[1]
Management: performance over dogma
Services: from reactive to
proactive… to BOTH!
Work: from platform to experience
Workplace trends
Gartner: 2017 Strategic Roadmap for Mobile and Endpoints, March 2017
Service model for 2020
Efficiency through
automation
Continuous engagement in trusted advisor
relationships
Data driven proactive
insight
Gartner: 2017 IT Operations Management 2020: Shift to Succeed, April 2017
Understanding and delivering Business Value
Miradore in 2017
1/17
Android Enterprise:Work Profile
3/17
Android Enterprise:Work Managed Device
5/17
Hosting moved toAzure Germany
Miradore in 2017
1/17
Android Enterprise:Work Profile
3/17
Android Enterprise:Work Managed Device
9/17
Windows 10Free plan
5/17
Hosting moved toAzure Germany
Miradore in 2017
1/17
Android Enterprise:Work Profile
3/17
Android Enterprise:Work Managed Device
11/17
Windows 10Enterprise Plan
9/17
Windows 10Free plan
5/17
Hosting moved toAzure Germany
Miradore in 2017
4.4.1
Custom Quality Index indicators,API improvements
1/17
Android Enterprise:Work Profile
3/17
Android Enterprise:Work Managed Device
11/17
Windows 10Enterprise Plan
9/17
Windows 10Free plan
5/17
Hosting moved toAzure Germany
Miradore in 2017
4.4.1
Custom Quality Index indicators,API improvements
4.5.0
Dashboards,API and Report builder improvements
1/17
Android Enterprise:Work Profile
3/17
Android Enterprise:Work Managed Device
11/17
Windows 10Enterprise Plan
9/17
Windows 10Free plan
5/17
Hosting moved toAzure Germany
Miradore in 2017
4.4.1
Custom Quality Index indicators,API improvements
4.5.0
Dashboards,API and Report builder improvements
4.6.0
Dashboard drilldown,Shareable dashboards,API improvements
1/17
Android Enterprise:Work Profile
3/17
Android Enterprise:Work Managed Device
11/17
Windows 10Enterprise Plan
9/17
Windows 10Free plan
5/17
Hosting moved toAzure Germany
THE EMM MARKET IN 2016
Instead of bells and whistles,
we aim for the features
actually needed and used,
in a simple to use package,
for you to provide services.
THE EMM MARKET IN 2018
Miradore focus
Product positioning
Increase the functionality of both products, and deepen the integration. Delivery options for both onpremise and cloud.
Miradore Management Suite
Miradore Online
Mac, Windows, Linux, Network devices and Mobile
Mobile devices + Windows 10 PCs
And more to come!
service efficiency
Service replication• Service templates for quick deployment of
standard services• Single click service delivery
Service tracking• Follow the development of key performance
indicators
Predictive intelligence• Leverage the top-of-the-line Miradore data and
prevent problems before they become problems
Multiple site management• Control, configure and access multiple sites from a
single point.
Miradore down the line – an automated MSP platform
The big things in 2018
Efficiency for the MSP: service replication, managing multiple
customers, minimizing overhead and maximizing automation
A wider platform support for UEM
We will continue developing our products with you for you to enable you to provide the best
and most efficient services.