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Adaptive Enterprise - The SOI and SOM Way Uttam Majumdar President (Consulting & Services) Locuz Enterprise Solutions Limited

Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

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Given the dynamic changes in the competitive landscape today, organizations face huge challenges in aligning their IT infrastructure with their business needs. This session will help participants understand how SOI (Services Oriented Infrastructure) and SOM (Services Oriented Management) can enable IT infrastructure to be orchestrated to meet business needs. The significance of this approach is that organizations can achieve this in a short timeframe to setup the required infrastructure for any specific need, including cost of building and managing all components. Majumdar will explain this with a framework, and highlight how organizations can enable alignment using this approach.

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Page 1: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Adaptive Enterprise -The SOI and SOM Way

Uttam Majumdar

President (Consulting & Services)Locuz Enterprise Solutions Limited

Page 2: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

The Organic Infrastructure

CRM

ERP

Financial

Portal

Document Mgmt

5 Separate Web Farms

5 Separate SQL Environments

5 Separate Identity Stores

Page 3: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

The Organic Infrastructure

CRM

ERP

Financial

Portal

Document

Mgmt

IT Pain

Separate Identity Stores

Separate and inconsistent Security

Separate Config and Deployment

Separate Resilience/Load Balancing

Separate Monitoring and Management

Page 4: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

The Organic Infrastructure

CRM

ERP

Financial

Portal

Document

Mgmt

Poor user experience

Confusing array of usernames & passwords

Infrastructure gaps obvious to users

My information is different across systems

It takes weeks for me to get access to everything I need

Stuff is slow

Page 5: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Consolidation is the answer, right?

Reduces number of silos, but doesn’t solve them

Next application/project adds another silo

I think of this as “backwards consolidation”

Doesn’t change thinking

Page 6: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Let us try a few more questions???

Page 7: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Am I taking informedinformeddecisions on AssetsAssets being

acquired?

Page 8: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Do I know about resource resource

relationshipsrelationships in my environment?

Page 9: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Am I running Service

delivery/management processesprocessesand functionsfunctions without being

confused?

Page 10: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Do I know about the Security, Security,

Availability Availability and

PerformancePerformance events and their relationships in my environment?

Page 11: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Is my environment auditableauditable on 4W's of my customers using services

I offer?

Page 12: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Can I always deploy systems at the

speed businessspeed business demands?

Page 13: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Can I run a management

framework that will treat 1000 1000

resources as oneresources as one and make manageability so much less

complex?

Page 14: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Do I offer the system resilience resilience business demands even as rapid rapid

adds/changes occuradds/changes occur?

Page 15: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Infr

astr

uctu

re –

Serv

ice O

rien

ted

Eco

no

my

Page 16: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Getting There

Define & Prioritise ServicesDefine & Prioritise Services

Define EnterpriseDefine Enterprise Consumer ExperienceConsumer Experience

Plan Forward & Backward ConsolidationPlan Forward & Backward Consolidation

Transition to Service ManagementTransition to Service Management

Page 17: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Locuz thru its work

About us…

Page 18: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Business Driver

Securely manage identities across 20,000 users spread over 100+ locations.

The Solution: Locuz Implementation of Sun Identity Manager

Automatically and securely provision/de-provision user accounts based on job function, geography and role

Improve audit performance and ensure compliance with governmental mandates

Centralized management of global user accounts and access

● Enhanced overall security and audit performance

● Ability to get new employees up and running faster

● Reduced operational and help-desk support costs

1st IdM/SSO System in the Insurance segment

Page 19: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Business Driver

Manage Network and critical Data Centre components for Availability, Security and Performance

The Solution: Locuz remote infra management services

ITIL based framework.

SLA based delivery for Security, Availability and Performance.

24X7 operations – business aligned

Centralized management and visibility to entire environment.

● Enhanced overall security, availability & performance

● Better capacity management and informed decisions

● Reduced operational and help-desk support costs

IT Management - Worlds No.2 Spirits company

Page 20: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Business Driver

Consolidate & securely manage data from multiple sources to meet the high performance needs of space research

The Solution: Information Lifecycle Management

>220 Terabytes of centralised SAN storage

Enterprise class Tape Library solution

Parallel File systems and ILM software for High Performance Storage

Other Storage & Backup Mgmt software

Peak I/O Performance across heterogeneous platforms

Tiered High Performance Storage – Dept. of Space

● Consolidation and ease of scalability – the critical need in space research

● Seamless, policy-based implementation

Page 21: Uttam Majumdar - Adaptive Enterprise: The SOI and SOM Way - Interop Mumbai 2009

Uttam MajumdarLocuz Enterprise Solutions Ltd.http://www.locuz.comBlog: www.locuz.com/[email protected]