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“Using social software in health libraries”
A continuing education (CE) course for the 2007 CHLA/ABSC Conference
Ottawa, Ontario, May 28th, 2007, University of Ottawa, Morriset Library
Dean Giustini & Eugene Barsky
University of British Columbia (UBC) Library
2
Introductions
Instructors
Logistics
Schedule 1:30-5:00pm
Pre-workshop e-mail – feedback?
You’ll need to open two browsers: http://hlwiki.slais.ubc.ca/
Go mid-page, under ‘New content’ Click on ‘Using social software in health libraries’ link
http://bloglines.com Handouts
Barsky/Giustini – 2007 CHLA/ABSC Social software
3
Objectives
Introduce social software to health librarians
Provide our personal opinions & perspectives
Learn some basic tips & tricks
Engage health librarians in dialogue and debate
Assess Web 2.0’s future impact on health libraries.
Barsky/Giustini – 2007 CHLA/ABSC Social software
4
Using social software
Definition(s): “social-software refers to web-based software
tools that support or foster group interaction”
Tools Blogs, wikis, podcasts, video, RSS feeds Interactive, open, easy to use, remixable
Impact in medicine, socialization Web 2.0 creates conversations Conversation, ‘on the wards’, rounds
Knowledge begins with conversations*
Barsky/Giustini – 2007 CHLA/ABSC Social software
Kenneth Megill. Thinking for a living: the Coming Age of Knowledge Work. 2004
5
Blogs – part I
What is a web-log, or blog? Definition, benefits, weaknesses
Why use them? Communication, discourse, debate, outreach
Platforms Free & fee-based; e.g. Movable Type, WordPress, Blogger, etc.
Bloggers in health and medicine Our experience as bloggers & who we read
Use wiki (or search tools) to find other blogs
Barsky/Giustini – 2007 CHLA/ABSC Social software
Blogger.com
6
Time: twelve (12) minutes
Search for your favourite medical blog
Or, find one on the wiki: http://tinyurl.com/3ext68 Is blog’s purpose stated? Is blog current?
Is blogger engaging? Dull? Describe its tone
Other observations e.g. writing style, humour
Share your favourite blog with class
Blogging – ‘hands-on’
Barsky/Giustini – 2007 CHLA/ABSC Social software
technorati.com
blogsearch.google.com
7
RSS feeds – part II
What is RSS? Possible applications for current awareness, filtering tool
RSS readers Tools we use, i.e. Bloglines.com, iGoogle
Databases with RSS: PubMed; Google; EBSCO databases; no OVID yet
Medical RSS feeds Go to wiki page on RSS
Find or browse RSS feeds (search) i.e. MedWorm, LibWorm, Ask.com
Barsky/Giustini – 2007 CHLA/ABSC Social software
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RSS practice – ’hands on’
Time: ten (10) minutes
Sign onto your RSS reader account:
i.e. Bloglines, Google Reader or iGoogle?
Subscribe to CBC health’s RSS feed http://www.cbc.ca/rss/
Add any second RSS feed to your reader
Questions? Break
Barsky/Giustini – 2007 CHLA/ABSC Social software
bloglines.comiGoogle.com
9
Wikis – part III
What are wikis? Collaborative authoring at a website anyone can edit
Content management systems Free vs fee-based
Web & server based
encyclopedia, manuals, subject guides
Social, open, participatory model like Wikipedia Physician-moderated – e.g AskDrWiki, Ganfyd
Expert models e.g. Citizendium
Barsky/Giustini – 2007 CHLA/ABSC Social software
mediawiki.com
10
Wikis – ‘hands on’
Time: ten (10) minutes
Work in pairs
See the wiki we’ve assigned to you Open or expert-moderated? Is there an RSS feed? a blog? Other observations?
Benefits of wikis Problems with wikis
Experience with UBC Health library wiki
Barsky/Giustini – 2007 CHLA/ABSC Social software
‘Get a notefrom your doctor’
ganfyd.org
11
Social search
Personalize, customize search selected websites only
Applications of customized search: subject guides, specific user populations, etc.
Rollyo & Google Co-op e.g. Health MLA librarians are tagging for Google health
Examples of social search Physiotherapy search
Medical blog search
Barsky/Giustini – 2007 CHLA/ABSC Social software
chacha.com
google.com/coop
12
Podcasting is a blend of iPod & broadcasting Distinguishing feature is portability & RSS feed
Audio/video – vodcasting Are we moving into a post-textual Web? Most audiovidual content is grey literature
CHLA/ABSC Factsheet on Podcasting Top podcasting programs in medicine MEDLINE indexing Bibliography
Podcasting – part IV
Barsky/Giustini – 2007 CHLA/ABSC Social software
sciencemag.org/multimedia
13
Time: ten (10) minutes
Medical podcasts Find on iTunes Listen Add
Vodcasts Find Listen/ watch Add
Podcasting demo
Barsky/Giustini – 2007 CHLA/ABSC Social software
http://www.nejm.org/video
14
Other social software tools
Social tagging, folksonomic tagging, memes
Tools to track, label and share digital artifacts del.icio.us, Furl, Flickr, etc
Tagging in science: Connotea, CiteULike
Advantages and disadvantages
Social networking sites MySpace, Facebook, LinkedIn, Sermo
Virtual reality Second Life - HealthInfoIsland
Barsky/Giustini – 2007 CHLA/ABSC Social software
sermo.com
Secondlife.com
15
The future use of social software
Break into small groups Brainstorm for 10-12 minutes
What social software tools can you implement? Which tools are most useful for health librarians?
Marketing Instruction, information sources
Report back to class Dean and Eugene’s predictions
Wrap-up
Barsky/Giustini – 2007 CHLA/ABSC Social software
