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Social Media IATSE April 2012

Using Social Media

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Page 1: Using Social Media

Social MediaIATSEApril 2012

Page 2: Using Social Media

Session Objectives

• Defining web terminology• Overview of online tools to help us in our daily

tasks• Marketing 101• Hands-on exercise• Leave with several ideas of how you can use

social media

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What is Social Media

• Define Terminology• Web 2.0• The Cloud• Social Media• RSS feeds• Tags

• Your experiences• It’s all about sharing

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Social Media and IATSE

• Getting involved and to influence• Current campaign – digital piracy• Immediate distribution of information – Egypt

organized protests online.• Appreciating members – creates better

relationship with members/locals• More transparency & awareness – leads to trust

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Social Media and IATSE

• Facebook: www.facebook.com/iatse• Many people on Facebook, easy to create a sense of

“community,” share photos

• Twitter: www.twitter.com/iatse• Be directly involved with member conversation• Show some personality

• Flickr: www.flickr.com/groups/iatse• Community sharing of photos

• Youtube, Google+, Pinterest

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Examples

• Power of Images• Photo sharing – Flickr• Presentation sharing• - SlideShare

• Video – YouTube, Animoto• Blogs• Blogger• Wordpress

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Facebook

• Social Networking• Facebook• Wide-spread use makes it

easy to participate• Easy to use

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Facebook

• Create a professional-only profile• Reduce irrelevant personal information• Be careful about the “friends” you add• What are you sharing?

• Facebook • Set up account• Privacy settings• Add comments on the wall

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Twitter

• Twitter• Think short answers• Quick, unstructured, sharing of

ideas, comments or links• Not for in-depth, threaded, detailed

conversations

• What can you do with Twitter• Reminders• Updates, schedule changes• Reference to further information

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Increasing Productivity

• File sharing• Dropbox

• Web Office applications• Microsoft 365• Google Docs

• Web Conferencing• GoToMeeting• WebEx• Skype

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Using Social Media

• Purpose• Name recognition, visibility, presence• Relationship building• Spreading the news• Determine the influencers• Improving business processes

• Benefits• Saving money on marketing • Reach large numbers of prospects

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Investment

• To be successful• Significant investment in time• Human resources needed• Establish goals• Planning• Integration with other organizational activities• Identify target markets

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DragonFly Model

• DragonFly Model• Focus• Grab Attention• Engage• Take Action

The Dragonfly Effect, Quick Effective Powerful Ways to Use Social Media to Drive Social Change

A. Smith & J. Aaker

http://www.dragonflyeffect.com/blog/model/

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Maintain Presence

• Community does not maintain itself• Skill in facilitating online discussion• Frequent monitoring and check-in• Content creation on a regular basis• Life cycle of a project

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• What media are your prospects already using?• Demographic information about your audience• Quantcast.com• Alexa.com

• Geographical information• Twitter users: http://search.twitter.com/advanced• LinkedIn users: www.linkedin.com/search• Facebook users: Search

Marketing 101 – Audience

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Marketing 101 Continued

• Professional appearance• Communicating values• Emotional appeal• Testimonials• 5 seconds to interest your reader

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Content

• Tell a story• Good content shares or solves, not sell• Think of content as a social object that can be taken,

retold, and shared by others

• The lines between marketing, public relations and member services are blurring

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Culture

• Mindset to engage audience• Transparency• Sharing• Loosen control• Trust

• Create a culture of organizing

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Do’s and Don’ts

• DO• Use common sense• Update consistently• Show your personality• Type like you would write• Log on to your account and experiment

• DON’T• “Rage”• Use excessive shorthands• Type all capital letters

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All Caps is Internet Yelling