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www.icoresolutions.co m Intelligent Business Integration Which way is north?

Upgrade to the Latest Integration Technology - Mikel Boquist & Thomas Madsen, iCore Solutions

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www.icoresolutions.comIntelligent Business Integration

Which way is north?

www.icoresolutions.comIntelligent Business Integration

Time is right for integration as a ”strategic IT weapon”

Mikael BoquistCEO

[email protected]

Thomas MadsenCMO

[email protected]

www.icoresolutions.comIntelligent Business Integration

Upgrade to the Latest Integration Technology

Think different!Act different!

Make significant change!

www.icoresolutions.comIntelligent Business Integration

ERP life cycle

Many applications are introduced and disappear during the life cycle of the ERP system.

CRM HR Warehouse/logistics

SCM

NewCRM

Webshop

NewWebshop

Customerportal

E-Marketing

NewERP

ERP

Year1 12

www.icoresolutions.comIntelligent Business Integration

The reason – the ”spagetti syndrom”!

www.icoresolutions.comIntelligent Business Integration

Calculation: Point to Point integrations

• 2 applications to be integrated– 2 integration points

• 4 applications to be integrated– 6 integration points

• 8 applications to be integrated– 14 integration points

How many integration points do you have?How many integration flows?What is your integration cost today?

www.icoresolutions.comIntelligent Business Integration

iCore Integration SuiteIntegration by configuration and ”best practices”!

• A flexible and robust integration solution that covers most integration needs – + 500 Enterprise clients in over 35 countries– Thousands of integration projects performed

• Developed by experienced integration experts– Harmonized to fit our proven methods and models– To stimulate ”automation” and reuse– Best practices and templates

• Highly scalable and event driven

www.icoresolutions.comIntelligent Business Integration

Loosely coupled integrations

Loosely coupled = SOA• Neutral intermediate formats• Reusable services

ESB• Communication• Routing

Adapters• Intelligent• Application friendly/ESB friendly

Flexibility, control and economy!

B2B/EDI

Customers

SuppliersBank,

logistics partners...

www.icoresolutions.comIntelligent Business Integration

All in ….. or take it i steps!

…grow over time….

Start small….

…from tactic to strategic!

• Automated business transactions• From tactical to strategic –

Long-term objective:– Building a solid infrastructure– Be prepared for growth– Be able to re-use allready made solutions

• Be in control– Extensive track & trace facility– Extensive alarm functionality– Validation, business logic support

www.icoresolutions.comIntelligent Business Integration

Driving forces for more integration

Today, costs for integration on average make up 6.7% of the IT budget, but this figure is increasing. The reasons are:• Accelerating costs

Increasing complexity, accelerating demands for change, low integration support in ERP, some integration platforms lack openness

• Externally forced changeBusiness models and business logic change, customer loyalty and relations transform — affecting previously designed integration

• The way IT will be deliveredChanged way of delivering IT, in-house applications will be mixed with outsourced operations and cloud services

• InnovationIntegration and innovation will be even more intimately associated in the future. Integration of technologies, of hardware and services, of information et cetera

www.icoresolutions.comIntelligent Business Integration

Cost distribution - New investments in integration solutions

Cost distribution, new investments:Integration solutions tend to be complex solutions with many interfaces towards surrounding applications, which also drive the costs of adaptations and implementation

0% 10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

19% 81%

Cost distribution, new investments

Licenses Resources

www.icoresolutions.comIntelligent Business Integration

Cost distribution - Long term for integration solutions

Cost distribution over a ten year periodThe costs for operation, administration and maintenance of integration solutions constitute a major part of the TCO (Total Cost of Ownership) over a presumed life cycle of ten years.

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

13% 35% 52%

Cost distributionInitial investment Operational costs Administration & Maintenance

www.icoresolutions.comIntelligent Business Integration

Key figures integration

Due to new demands and fast changes, there are a lot of ongoing integration projects in Nordic businesses at present.

Key figures Average values

Average no of integration flows 46

Average no of integrated applications 13

Average no of messages per hour 490

No of integration related incidents 10 / month

Average cost per integration flow £ 3 500 /year

Key figures from Nordic IT businesses, 2012.

Figures for mid-sized and large business are merged (850 companies, 250 employees or more)

www.icoresolutions.comIntelligent Business Integration

Living with change!

• Automated e-business and EAI• Loosely coupled architecture (SOA)

- enables reuse• Integration comprises:

– A Vendor Managed Inventory (VMI) solution

– Electronic Bank payment solutions– A third party logistics (3PL) service

toward 3PL providers– A comprehensive B2B/EDI solution

(exchange of an old solution)– A Product Development

Management System (PDMS) solution

• New ERP system Dynamics AX 2012– Migrating from Infor M3 to Microsoft

AX 2012– Reusing integrations, less risk in

ERP exchange

Danske bankCustomers

Suppliers

VMI system

3PL service

M3/Movex Dynamics AX

B2B/EDI

PDMS system

www.icoresolutions.comIntelligent Business Integration

Integration at Santa Maria, Key figures

• More than 250 integration flows at present• Radar figures

– £ 3 500/integration flow and year– £ 915 000/year

• Comparison with iCore– Been an iCore customer for 5 years– £ 1 900/integration flow and year

• Including iCore Integration Suite costs (SW and Service agreement), maintenance cost, hardware costs, inhouse staff and cost for SW APIs

• Savings with iCore– 46% - yearly

www.icoresolutions.comIntelligent Business Integration

Be fast and precise!

• A comprehensive ”EA/SOA solution”– Supporting ”best-of-breed”

• B2B integration– Customer relations– Supplier relations

• Web Shop – Automated and integrated

• Mail to order department– About missing articles

• Fast implementation of new companies– B2B/EDI– Mergers and acquisitions

• Efficient administration, development and supervision– 2 people inhouse

Web shopNetSet

Consulting appl in-house developed

BankCustomersSuppliers

DynamicsNAV

PIM in-house developed

EFHPalette

B2B/EDI

PAsystem

www.icoresolutions.comIntelligent Business Integration

Integration at ATEA – Key figures integration

• More than 300 integration flows at present

• Radar figures– £ 3 700/integration flow and year– £ 1 095 800/year

• Comparison with iCore– Been an iCore customer for 7 years– £ 1 245/integration flow and year

• Including iCore Integration Suite costs (SW and Service agreement), maintenance cost, hardware costs, inhouse staff and cost for SW APIs

• Savings with iCore– 66% - yearly

www.icoresolutions.comIntelligent Business Integration

Cost savings with iCore – Initial investments+ Drives little infrastructure

+ Cheaper hardware/OS/DB+ Simple and fast installation

+ Saves time+ Scaleable business model

+ Start small and grow over time with ROI.+ Templates that simplify

+ Standard and iCore-developed+ Saves time

+ Refundability+ Proof-of-Concept with 3 months test/refundability.+ Reduced risk

= Fast ROI on initial investment with iCore

www.icoresolutions.comIntelligent Business Integration

Cost savings with iCore – Operation, Administration & Maintenance+ Drives little infrastructure

+ Cheaper hardwareOS/DB+ Robust platform

+ Few operation problems+ Inexpensive and simple administration

+ Easy to support+ Outstanding standard track & trace+ Requires less administration+ Alarms are triggerd when errors occur. + Simple upgrade procedure.

+ Always backwards compatible+ No breaking changes in product.

+ Scaleable business model+ Start small and grow over time with ROI.

+ Templates that simplify+ Standard and iCore-developed.

= Very good TCO with iCore

www.icoresolutions.comIntelligent Business Integration

Some iCore references

www.icoresolutions.comIntelligent Business Integration

iCore partners

www.icoresolutions.comIntelligent Business Integration

Some quotes from our customers…”iCore enables us to reduce manual business transactions fast and easily in alignment with our customer needs”

– Behrang Karimi, eBusiness Application ManageriCore user since 2013 (2007)

Facts: 48.000 employees140 sites in 28 countries

”For me, iCore is almost like the command bridge at Starship Enterprise in Star Trek”

– Paul Latter, Integration ManageriCore user since 2005

Facts: Owned by US Colfax Corporation8.700 employeesSales and support in 80 countries

Facts: 43.000 employeesOperations in 70 countries

”At Assa Abloy the business is in continous change. Speed, speed, speed is the keyword”.

– Martin Almroth, Integration ManageriCore user since 2002

www.icoresolutions.comIntelligent Business Integration

Deloitte: CIO = Chief Integration Officer…

www.icoresolutions.comIntelligent Business Integration

Do you remember…..

Which way is north?

www.icoresolutions.comIntelligent Business Integration

Being different is easy.Making a difference is the challenge!