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Unicorns, horses and DevOps? Gene Kim’s challenge to prevailing wisdom that DevOps and continuous delivery are only suited to magical superstar companies

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Turning horses into unicorns

Horses Companies that follow safe, traditional, reliable methods — low trust organizations

• Shoot the messengers of bad news

• Crush new ideas

Unicorns Classic DevOps superstar successes like Amazon, Netflix and Etsy — high-trust environments

• Empower bridging between functions

• Encourage new ideas

What should you consider?

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1• Can regular companies create

high-trust organizations?

In a word, yes.

• A history of economic success and legacy processes doesn’t foster innovation—if there’s no clear and present danger, nothing new gets done.

• But despite cultural impediments, unicorn-like behavior—leading to optimized high-trust teams—has been achieved.

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2• Why is a high-trust environment

important in DevOps? It is a powerful predictor of IT and

organizational performance and a proxy for competitiveness.

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3• What does a high-trust

environment look like? Problems will always surface

And can be met by a culture that continually asks questions about the cause, and a management team that supports paying down technical “debt” by finding and fixing problems as they arise.

Results will radically improve • Reliability goes up. • Time-to-deploy is much faster—measured in

minutes-to-hours rather than days-to-months.

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4• Can horses be successful in

implementing DevOps? Transformation requires the permission to fail and the relentlessness to keep pursuing it.

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5• What can CTOs do to convince

decision makers to pursue DevOps? Find the project that will have an impact to create

a material contribution to the business.

Gene Kim is a contributor to HP Software Discover Performance for IT leaders

Is your organization a horse, ready to become a unicorn? Read Gene Kim’s “DevOps for the real world”

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Gene Kim, DevOps evangelist

Founder and former CTO, Tripwire

Researcher

Author • The Phoenix Project: A Novel About IT, DevOps

• Helping Your Business Win

• The Visible Ops Handbook

• DevOps Cookbook

DevOps Enterprise conference host, San Francisco, October 21-23, 2014 Blog

Twitter: @realgenekim

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.