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Understanding Web Analytics Understanding Web Analytics

Understanding Web Analytics

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This presentation is all about 1) What is Web Analytics? 2) Why Web Analytics? 3) Evolution of Web Analytics? 4) How to get most from Web Analytics(

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Page 1: Understanding Web Analytics

Understanding Web AnalyticsUnderstanding Web Analytics

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About Me

Google Analytics Individual Qualified (GAIQ)

Experience in Digital Marketing / Web Analytics / SEO / SEM

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What is Web Analytics?

Evolution of Web Analytics Tools

Why Web Analytics?

Definitions of Analytics Terms

History of Google Analytics

Glimpse of Google Analytics Features

How to get most from Google Analytics?

Demo ( How to setup account)

Goals / Funnels / Dashboards / Profiles

Resources for GA

Outline

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Measurement Collection Analysis

Reporting

What is Web Analytics?

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Watch Video - http://www.youtube.com/watch?v=xBEIydFH1qk

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Evolution of Web Analytics

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Source - http://blog.clicktale.com/2010/11/17/a-brief-history-of-web-analytics/

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Why Web Analytics?

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If a tree falls in a forest …

And no one is there to hear

it …

Does it make a sound?

A Tree In A Forest

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Diamonds in the Rough

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Today’s Problems

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Worried about ROI?

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The Need for Web Analytics

If you have a lot of activities

dedicated to sending traffic to

your site …

But you can’t accurately

measure the results of those

activities just go to waste? …

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Web Analytics Terms

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VisitA visit (or session) is a period of interaction between

a browser and website. Closing the browser or staying inactive for 30

minutes ends the session.

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Visitor (or Absolute Unique Visitor)A visitor is uniquely identified by a Google Analytics visitor cookie

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Pageview

A pageview is counted every time a page on your website loads

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Pageviews, Visits & Visitors

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New vs ReturningNew Visitors have visited for the first timeRepeat Visitors have previously visited the site

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Bounce Rate

A bounce occurs when a visitor only views one pageThe bounce rate is the percentage of visitors who left after viewing just one

page.

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Time on Site

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Goal or ConversionActions you want users to take on the site

Sign Up Download Register Click out Spend time of XXX mins Visit YYY pages/visit

What on the site, makes you money?

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Funnels The Path users take to your goal. What steps are necessary? What are optional?

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History of Google Analytics

Urchin acquired by Google in 2005

Mobile App Analytics Universal Analytics

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Glimpse of GA Interface

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How to get most from Web (Google)

Analytics?

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Steps for success

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Measure

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Analytics Data

Google Analytics has 4 main component.

Data CollectionData ConfigurationData ProcessingReporting

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Gain Insights That Matter

Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back.

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Who is coming to my web site?

How can I use Web Analytics to make better decisions?

Do visitor access website via Mobile?

Marketer’s mind

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Website Content Analysis

Traffic Sources

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Tracking Mobile Apps

Device Reporting Location Reporting App Performance

Tracking Android Apps - https://developers.google.com/analytics/devguides/collection/android/

Tracking ios Apps - https://developers.google.com/analytics/devguides/collection/ios/

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Increase your sales

Visitor Behavior Site Search Ecommerce Reporting Multi Channel Funnels Visitor Paths Attribution Modeling Content Experiments

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Gain insights for Blog

Social + Engagement Social + Sharing Social + Conversions Event Tracking / Goals Adsense Popular Content / Traffic Sources

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Optimize Paid Advertising

Search Marketing Display & RemarketingMobile CampaignMulti-ChannelCampaign AnalysisTime of the DayDay of the Week

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Goals / Funnels / Dashboards /

Profiles

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Setting up Goals / Funnels

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What is a Goal?

In Google Analytics, a goal represents a website objective, such as:

A page viewed by the visitor once they have completed a desired action

A specified amount of time spent by the visitor on the website A specified number of pages viewed by the visitor on the website

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Examples of Goals

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Possible Goals

Ecommerce Sales Software Download Account Signup Contact Form White Paper Downloads Flash Events (Audio/Video plays)

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Funnels – Why Define Them?

A series of pages through which a visitor must pass before reaching the goal

A funnel allows you to:Examine where visitors enter and exit the conversion

processEliminate bottlenecks in your processIdentify which site paths lead to most goal completionsUse your findings to test changes on the site

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Track Macro Conversions

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Track Micro Conversions

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What Conversions Do Your Sites Have?Macro Conversions

Purchase Booking Signup Download Membership Download

Micro Conversions Share Print Social Network Link Comment View Video Email Link

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Profiles

https://developers.google.com/analytics/resources/concepts/gaConceptsAccounts

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Pro Tips for Profiles

Always have a Raw Data Profile (untouched, unfiltered) If for:

Different Business Divisions (maybe) Different Geographical Sections (maybe)

Different AdWords Accounts

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Demo (how to setup account)

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GA Account Setup for Blogger

Watch Video for Information - http://www.youtube.com/watch?v=ndY8425RWo8

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GA Account Setup for WordPress blog

Watch Video - http://www.youtube.com/watch?v=gG7CNQ2YRFs

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Resources for GA

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Setup Check list – http://www.google.co.in/analytics/learn/setupchecklist.html

50+ Resources for GA - http://blog.kissmetrics.com/50-resources-for-getting-the-most-out-of-google-analytics/

Resource for Customizing GA code - http://www.gaconfig.com

Digital Analytics Fundamentals Course by Google https://analyticsacademy.withgoogle.com/course

Google Analytics IQ Lessonshttp://www.google.com/intl/en/analytics/iq.html?

Google Help Centerhttp://support.google.com/googleanalytics/

Download Web Analytics an Hour a Day Ebook by Avinash Kaushik - http://bit.ly/1hWXmEd

Blogs to Read –http://www.seotakeaways.com/http://www.kaushik.net/avinash/

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Thanks!!!

@dipalit

Connect with Me -

Fb.me/dipali.thakkar

Google.com/+DipaliThakkar/

http://www.linkedin.com/in/dipalit

[email protected]