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NeuStar UltraDNSOverview
CONFIDENTIAL
2
Company Overview
• Leading global directory infrastructure services provider – SLA guaranteed uptime (99.999%)– Development and management of massively scalable databases– Most reliable DNS service in the world
• NeuStar’s UltraDNS has achieved significant market adoption– Thousands of customers worldwide– Manages 20-million domains– Significant penetration among Fortune 1000– Infrastructure provider to Top Level Domains including .org, .uk, .info
• UltraDNS Acquired by NeuStar, Inc. (NYSE: NSR) in April 2006– Leading Clearinghouse services provider– An essential component of the operations of service providers globally– Customers across the global communications and Internet industry
An industry leader and pioneer in Managed DNS Services
3
Global Network
Current Data Centers
• North America– Palo Alto, CA– San Jose, CA– Miami, FL– Chicago, IL– New York, NY– Dallas, TX– Ashburn, VA
• Europe– Luxembourg– London, UK
• Africa– Johannesburg, SA
• Asia– Beijing, China – Hong Kong– Noida, India
• Australia– Sydney
Planned Expansion Canada South America
4
Managed DNS Value Proposition
• Industry network availability guaranteed with SLA• Protects essential enterprise intellectual property• Highly resilient to DDoS attacks• No single point of failure
• Enhanced DNS manageability through multiple channels– Advanced web-based user interface– XML-based Application Programming Interface (API)
• Propagate DNS changes rapidly (i.e., in less than 5 minutes)• Geographic and historical DNS query reporting
• Protects and increases customer revenue• Reduces operating costs• Reduces capital expenditures• SLA guarantees infrastructure
Manageabilityand
Performance
Manageabilityand
Performance
Reliability and
Security
Reliability and
Security
Cost Effective
Cost Effective
5
UltraDNS Solutions
Managed External
DNSService
Directory Services Platform
Managed External DNS
Reporting & Statistics
Management & Administration
DNS Shield
DNSTraffic
Management
Managed Internal DNS
Our unique proprietary directory service platform provides the foundation for reliable, secure and cost-effective content delivery network services.
6
UltraDNS Product Suite Overview
• Managed DNS Service – Featuring DNS Shield− Industry leading outsourced DNS Service− Significantly enhances network security and reliability (99.999% SLA guarantee)− Web-based GUI or XML API for increased zone manageability
• Managed Internal DNS Service − Addresses internal DNS requirements behind the corporate firewall − Distributed and delegated management interfaces− Complete DHCP functionality
• SiteBacker Service− Mission critical IP monitoring and failover service
• Directional DNS Services− Global traffic load distribution solution
Weighted Load Balancing Service (WLB)− DNS resolution based on load balancing metrics
• Traffic Controller Service− Traffic shaping based on AS number
• Recursive DNS Service− Leverages the UltraDNS network for highest reliability, uptime
and scalability
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Managed DNS Service
Software Proprietary non-BIND software
Service Guarantee Includes SLA with 100% uptime network guarantee
Performance Faster customer connections via routing to closest geographical server
Management Tools Intuitive web-based GUI to centrally administer DNS settings using role-based security
Security Protects from hacker attacks including DDoS
Secured access to UltraDNS nodes and name servers
Scalability Leverages its DNS infrastructure in 5 continents to scale globally
Support 24x7 proactive support
No additional hardware, software, maintenance or training costsNo additional hardware, software, maintenance or training costs
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Intuitive Web-Based Management Portal
• Common Management tool for all UltraDNS
• Detailed zone / query reports
• Mass editing function
• Role-based access control
• Audit log of all changes
• Error checking
• XML-based API management option
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DNS Shield Trusted DNS Infrastructure
• Focus on top 20 Global ISP / network providers− AOL, EarthLink, CableVision, Verio, Yahoo!− Significant ISP and network provider demand− Targeting to cover 75% of end users
• Unrivalled DNS security and performance− UltraDNS customer domains protected from DDoS Attacks − Minimized latency required to support advance services (e.g. VoIP)
• Each partner deploys one or more authoritative UltraDNSprivate nodes− Functionally identical to UltraDNS Public Nodes− Use Anycast IP addressing via BGP− Connected privately to UltraDNS Replication System
• Providers create and maintain Access Control Lists (ACLs)− Restricts access to UltraDNS Nodes and provider’s recursive name servers− Forms a protected environment for DNS query and response traffic
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DNS Shield Architecture
• Private Nodes deployed in Major ISPs / Network providers− UltraDNS zones milliseconds from >100 million Internet users − Inaccessible to public− Accessible only to “trusted” recursive servers
Private Node Deployments UltraDNS Public Nodes Private Node Deployments
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Directional DNS
DNS responses based on Geographic Location
Directional DNS allows enterprises to route DNS responses based on which NeuStar UltraDNS production node answers the query, enabling enterprises with the ability to provide different responses based on the geographic location of the originator.
Query response “10.10.10.20” to “myweb.com” from North American NeuStar UltraDNS node
Query response “10.10.10.20” to “myweb.com” from European NeuStar UltraDNS node
Query from Europe for “myweb.com” routed to closest topological NeuStar UltraDNS node
routed to closesttopological NeuStar UltraDNS node
Query from North America for “myweb.com” routed to closest
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AS-Based Directional DNS DNS responses based on the source ASN of the query
• AS-Based Routing allows customers to route DNSresponses based onoriginating network
• Routing customizationconfigured throughmanagement portal
• Recent application:– Level 3 / Cogent Dispute– Network Cost Efficiencies
UltraDNS Global DNS Network
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SiteBacker
SiteBacker service provides enhanced real-time monitoring, failover, and traffic control capabilities.
UltraDNS
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Managed Internal DNS Services
• Unrivaled performance and scalability for Enterprise’s internal DNS environment− Leverages NeuStar UltraDNS industry-leading global DNS network
• Powerful set of DNS / DHCP management tools− Simplifies DNS / DHCP administration− Significantly reduces DNS configuration errors
• Flexible role-based access control− Permits both centralized control of an Enterprise’s global DNS environment and
delegation to local IT administrators
• Comprehensive audit logs − Maintains a complete audit trail of all changes across the Enterprise’s DNS / DHCP
environment
• Non-BIND solution − Avoids the security vulnerabilities inherent even with the very latest release of BIND
• Comprehensive IP Address Management functionality
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Managed Internal DNS Architecture
SSL Proxy toNeuStar UltraDNS
SSL Proxy toNeuStar UltraDNS
SSL Proxy toNeuStar UltraDNS
SSL Proxy toNeuStar UltraDNS
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Reporting
• Advanced Reporting― In addition to standard reports supplied by UltraDNS, Advanced Reporting allows you to analyze DNS
traffic and patterns to better utilize your network resources
• XML-API― Standard API to insert, modify or delete data from customer-specific applications
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Select Corporate Customers
Sony Music
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Select Infrastructure Customers
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Testimonials
“After extensive testing of the UltraDNS network and directory platform, we found that the Managed DNS
Service met our stringent operational and business requirements
for this critical infrastructure component.
Amazon continually seeks to improve the customer shopping experience, and with UltraDNS we are able
to ensure that our customers have unparalleled speed and
reliability in DNS resolution for Amazon Web sites.”
Chris PinkhamVP Systems & Network Engineering
"By adopting the UltraDNS Managed DNS Service, we have been able to leverage a larger network footprint
with no additional capital expenditure.
Utilizing the scalable UltraDNS managed service enables us to outsource our DNS requirements while providing a more robust level of service to our user
community."
Lesley Cowley Managing Director
“Our users rely on Forbes.com for timely, relevant content and
our advertisers expect quantifiable exposure to our readers,
the world’s business leaders.
A brand like ours cannot afford downtime due to DNS errors
or denial of service attacks. Forbes.com is a trusted resource
for business information on the Web and NeuStar UltraDNS
helps us insure the integrity of that value proposition”
Michael Smith
VP and General Manager
"Oracle's worldwide demands require literally millions of onlinetransactions to be accomplished successfully every day and NeuStar UltraDNS‘s ability to deploy DNS globally as well as
to guarantee 100 percent uptime reliability was critical to our decision.
Quality of service grows in importance as Internet usage increases, and NeuStar’s UltraDNS offers a DNS service that simply
makes the Internet work better by scaling up as the needs of our worldwide customer base grow.“
Charles R. Hoynowski
Global DNS Services Manager