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Microsoft Lync Mobility
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Partner Academy
December 9, 2011
Lync Mobile – Clients, Server & Deployment Planning
(UC123PAL)
Brian CrumProduct [email protected]
Girija BhagavatulaSenior Program [email protected]
Caroline ChungProduct [email protected]
Lync Works Across Platforms and Devices
PC Mac Browser Mobile Desk Phones
Release Timeline – Mobility Service & Lync Mobile Clients
December 9th
Lync Server 2010 Mobility Service & client/server/deployment documentation
available
December 12th
Lync 2010 for Windows Phone
Available in the WP Marketplace
Week of December 12th
Lync 2010 for other mobile platforms
available
Lync mobile clients enable you to stay connected, communicate and conference on-the-go
iOS
• Stay connected, while controlling your availability
• Communicate with a single, consistent identity
• Join audio conferences with a single touch
• Familiar and intuitive design
Key Mobile Scenarios and Features
Stay Connected, Communicat
e and Conference on the go
Stay connected to your network
Control your availability
Communicate from virtually anywhere
I can stay connected to my networkLync mobile clients allow you to communication in new ways, from virtually
anywhere▪ Signature Scenarios▪ I can quickly & easily see the status of the contacts I
care about most▪ I can find and contact colleagues based on
relationships▪ I can remain connected while protecting “off-work” time
▪ Supporting Features▪ Lync 2010 and Office 365 support▪ View and expand contact groups▪ View contacts presence and personal note ▪ Search the corporate address book▪ Offline contact caching
I control my availability Lync mobile clients allow me control how and when people contact me
▪ Signature Scenarios▪ I have control over how others see me▪ I am confident Lync Mobile will protect my personal life▪ I can use a single device for both work and personal
communication
▪ Supporting Features▪ Edit and publish presence, and note▪ Control push notification settings▪ Update call forwarding and simultaneous ring settings▪ Virtual work line – Single Number Reach
I can communicate from virtually anywhereLync mobile clients allow me communicate quickly and easily
▪ Signature Scenarios▪ I can easily see missed communications at a glance▪ I can start multiple modes of communication with a single
touch▪ I can manage multiple conversations at once
▪ Supporting Features▪ Join conferences with a single touch▪ IM, multi-party IM▪ One touch calling (Call via Work)▪ Device notification integration▪ Conversation window management
IM/P and Contact Management▪ Contacts: Photo, Contact list, Contact card, Enterprise search▪ Presence: My status, Contact presence▪ Instant Messaging: IM, Multi-party IM, send location
Presence and Instant Messaging
Lync and Lync Online connectivity New UI, Photo, status, Presence View Lync Contact List Search in Corporate Directory and view contact card
IM, Multi-party Conversation Distribution List expansion Manage contact list
FeatureWindows
Phone (7.5 “Mango”)
Nokia Symbian 3 (SR2 1.11+)
iPhone (iOS 4+)
iPad (iOS 4+)
Android (2.3+)
10
▪ Single touch to join a scheduled Lync online meeting▪ Lync callback to the configured phone number with Lync Mobile▪ Windows Phone 7.5 “Mango” & Nokia Symbian utilize Exchange/Outlook so
that the join conference feature is integrated in the calendar▪ Meeting pane is used on iPhone/iPad to provide the join button▪ Android has only URL based join launcher ▪ On iPad, callback is made to another device (no 3G voice channel on an iPad)
Audio Conferencing
FeatureWindows
Phone (7.5 “Mango”)
Nokia Symbian 3 (SR2 1.11+)
iPhone (iOS 4+)
iPad (iOS 4+)
Android (2.3+)
Join Lync Conference from Calendar (PSTN Callback)
Calendar Integration
Meeting Pane Integration
Outside Voice▪ Lync is my single phone identity
▪ One phone number on my business card, no need to broadcast your mobile number to your colleagues
▪ People can reach me virtually anywhere ▪ Lync can ring my PC and mobile so that I never miss a call
Single Number Reach Call via work (PSTN Callback) Call forwarding Calling From Contact Card Calling from Conversation Window
FeatureWindows
Phone (7.5 “Mango”)
Nokia Symbian 3 (SR2 1.11+)
iPhone (iOS 4+)
iPad (iOS 4+)
Android (2.3+)
Lync Server 2010 Mobility Service
▪ Optimized web interface ▪ Optimizes battery/bandwidth usage between client & server▪ Improves start up time for the client▪ Caches state during network glitches for client re-sync▪ Delivers push notifications to Lync mobile apps on iPhone/ iPad / Windows
Phone▪ Deploys as part of the consolidated topology as a web component on FE
servers
Wave Goal
W14 CU4Q4 CY 2011
• Multi-platform Lync Mobile Clients• On premise and service deployments• Deliver core Lync features (Contacts, Presence, IM, Outside Voice, Conference)• Integrate with standard Lync Manageability tools (management shell cmdlets,
Auto-Discovery)
Lync Server 2010 Mobility Service - Architecture
GSM
Internet
Lync Push Notification Clearing
House Services
Microsoft Push Notification Service
Apple Push Notification Service
Media Gateway
Reverse Proxy
Edge Server
Lync Server with Mobility Service
Mediation Server
RTP MediaSIP
Https (XML)
Push notification
Deployment
▪ On-prem▪ Install CU4 on all roles▪ Upgrade Directors and FEs▪ Update Lync Certificates to include LyncDiscover.Domain1.▪ Configure Reverse Proxy rules to Mobility web services▪ Configure DNS CName to allow Lync Mobile clients to discover Mobility service
web end-point▪ Enable Mobility, Outside voice policy for users▪ Enable push-notification for on-prem deployments▪ Admin controls for supported mobile client/ OS/ Device version
▪ Online▪ Vanity domains require DNS CName configuration▪ No other deployment steps needed▪ Support for Outside Voice will be available in a later update
1 Deployments with multiple sip domains could connect over http and use secure connection once redirected
Push Notifications Clearing Houseo Online Service to light up background application to deliver messageso Serve both On-Prem and Online customerso Minimal impact to battery lifeo Scenarios
o New IM invite/messageso Message Waiting Indicatoro Missed Call notification
o Providerso Apple Push Notifications (APNs)o Microsoft Push Notifications (MPNs)
o Administrationo Configure Edge Server to setup hosting provider federation with push.lync.como Enable/Disable for Apple and/or Microsofto Control of Push Notifications done via policieso On-prem: turned OFF by default - Online: turned ON by default
o User can enable/disable Push notification from Lync mobile client
Mobility Capacity Planning
Estimate mobility usage
Measure current capacity metrics
Capacity Planning
Monitor KHIs
- Deployed as part of consolidated topology as web component on Front Ends
- No additional server roles required- More info available in mobility docs on TechNet and Download
center
Monitoring
▪ Mobility Performance Counters▪ Push Notifications counters▪ Voice calls e.g. inbound/ outbound failures▪ Requests succeeded/ failed▪ Session related counters e.g. concurrent active sessions, active poll count etc.
▪ Other Performance counters▪ Available Memory▪ Request Queue Limit ▪ Maximum Concurrent Threads/ Requests
▪ Alerts▪ Push notification connectivity failure
Calls to Action
Understand the clients, server
capacity planning and deployment
Talk to your customers
Leverage Thru Partner Materials
Leverage Thru Partner Materials
Resources
▪ Thru-partner Marketing Materials will be made available during the week of December 12th – stay tuned!
▪ TechNet Documentation▪ Planning for Mobility:
http://go.microsoft.com/fwlink/?LinkId=235303 ▪ Deploying Mobility: http://go.microsoft.com/fwlink/?LinkId=235304 ▪ Monitoring Mobility for Performance:
http://go.microsoft.com/fwlink/?LinkId=235305▪ Microsoft Download Center
▪ Mobility Guide: http://go.microsoft.com/fwlink/?LinkId=235301 ▪ Release Notes: http://go.microsoft.com/fwlink/?LinkId=235302
Q & AUse Q&A to submit your questions and comments.
Partner Academy
Backup
Capacity Planning – Contoso Scenario Walkthrough
Current capacity• 75,000 Lync users• 3 pools with 4 FE servers
• Per FE• 6250 users• 3 GB Available memory
per FE• CPU <60%
Mobility requirement• Mobility for 30,000 Lync
users• Users either iPhone or WP• User Model similar to Lync
Server 2010 capacity user model
• Per FE• 2500 Background devices
Capacity Plan• Current capacity:• 2500 mobile users/ FE• 967 MB (minimum
memory for mobility/ FE)
• On FE Failover: • 2727 mobile users/ FE• Additional load of 74 MB/
FE
• Conclusion:• No additional capacity
required
Auto Discovery