Upload
esnatech
View
2.345
Download
2
Tags:
Embed Size (px)
DESCRIPTION
UC description for Google Apps
Citation preview
Google Apps/UC for Google Apps Overview
•Global provider of Unified Communication technology
•Established in 1989 with over 1million esnatech messaging seats deployed worldwide
•OEM provider of UC technology to major PBX vendors
•20 plus years of management experience in the UC space
•Telephony Office-LinX is recognized leader in innovation for Mobility, Presence, & Unified messaging from UC magazine and Frost and Sullivan
Agenda
Google’s innovative approachThe time is now to switch to the cloud
Messaging & collaboration challengesWhy existing solutions are costly & limited
Google Apps Premier EditionOverview of Google’s enterprise offering
UC for Google Apps EditionOverview of Unified Communication services for Google apps from esnatech
Legacy messaging systems have problems
1 High costsOver $300/user/year
2Labor requirementsMaintenance, patches and upgrades
3User limitationsLess storage, poor search, no voice integration
On-premise messaging is expensive
Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009
Costs of On-Premise Email(Per User, Per Year)
• New servers• OS upgrade• Purchase CALs• Storage• Drivers• Memory
Upgrades are slow and painful
Time and money spent on upgrades…
…that occur only in 4-6 year cycles.
2000 2003 2007
18 Month Plan Q1 Q2 Q3 Q4 Q1 Q2
Prepare network
Upgrade OS
Install server
Add storage
Move mailboxes
Admins and users experience limitations
1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 20082””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.
Admin headaches
• Administrative burden: 22.8 hours per week for Exchange server 20071
• Downtime: 60-150 minutes planned and unscheduled per month2
• Opportunity cost: time spent maintaining email could be used for more strategic projects
User limitations
• Limited storage: time wasted managing to mailbox quotas especially with Unified messaging-voice /fax/ recorded conversations
• Slow search: users folder and sort email due to poor search and email archives are less useful
• Poor collaboration experience: limited real-time capabilities; no native sharing
Why run email yourself?
Google will take care of email so you can focus on projects that add value to your business
Messaging and collaboration are better in the cloud
By 2012, 20% of enterprise e-mail seats will use a software as a service (SaaS) or "cloud" model for e-mail services (Gartner, May 2009)
1. Less than 1/3 the cost of on-premise messaging systems
2. No hardware or software to maintain
3. More reliable and secure4. Better user experience5. Seamless voice integration with
your existing phone system
Source: “Email in the Cloud: Pros and Cons,” Matt Cain, Gartner, May 2009
Google Apps is dramatically less expensive
Over $300
Under $90
Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009
Superior reliability and less administration
Better uptime than on-premise
Downtime per month (in minutes)1
1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 20082””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.
Less administrative time
Administrative hours per week2
Google Apps is more secure
• Quick factso 4th largest server manufacturer in
the worldo Billions of $ flowing through our
systemso Millions of credit card numbers
• 100s of thousands of identical serverso Hardened, custom Linux stacko No unused ports or services
availableo No third-party security issueso Quick update of all systems
• Data distribution & multi-tenant modelo Data shared across servers (GFS)o Data obfuscation on disko Data replication
• SAS 70 Type II certification
Gmail is the best email experience for business
• Access content anytime, anywhere on virtually any device (even offline)
• Support for Unified Messaging with esantech- UC for Google apps
• 25 GB of storage means no managing to email quotas
• Find any message instantly with sub-second search results
• Automatically organize your inbox with conversation view
• Integrated and intuitive chat with voice and video
• Integrated with your existing phone system for screen pops, Dialing, and faxing
New! Unified Messaging with esnatech, Interoperability with Outlook and Blackberry Enterprise Server
Docs and Sites: the best way to work in teams
• Collaborate without the hassle of attachments: one document, multiple editors
• Build powerful team sites without the help of an IT admin
• Securely control access to your information
• Works across platforms – it’s all in the browser
Leverage the power of the webas a platform for collaboration
2008 2009
Google Sites
Blackberry Contact Sync
Sync for Microsoft Outlook
Gmail Video Chat
68 major feature releases 50 (so far)
Gmail Offline
Continuous innovation delivered without hassles
Google Video for Business
Blackberry Enterprise
Sever Connector
Google Apps: the cloud for your business
GmailPowerful email service with 25GB of storage and fast search
TalkIntegrated instant messaging, video and voice chat
CalendarPersonal, shared, and public calendars
Messaging
DocsSimple real-time document collaboration from anywhere
VideoSecurely shared internal videos.
SitesEasily created and edited group pages
Collaboration
Security and compliance are better in the cloud
Compliance
Message DiscoveryArchive, search and retrieve email for e-discovery.
Message Encryption Encrypt sensitive emails based on policies and content.
Security
Message SecurityProtect email from malware and manage content policies.
Web Security
Block web based security threats. Manage web access.
Google Apps: Unified Communications integration
Gmail Unified messagingIntegrates with any phone system to deliver voice and fax access from GMAIL and Email access over the phone.
Rich Phone PresenceIntegrated phone presence with Google talk to see who is on or off the phone and initiate click to dial off your phone ext.
Calendar integrated mobilityPersonal, shared, and public calendars integrated with your phone voice mail greetings, and mobility settings for find me follow me functionality
Messaging
Knowledge Screen popsDesktop look up using Google search based on incoming caller ID and name to provide adhoc call center functionality
Video enablementSecure SIP services enable Desktop Video integration with any legacy or IP based phone system
UC web servicesBoth desktop and web gadgets enable full dialing , presence and corporate phone search functionality from any OS or browser
Desktop voice and telephony
Google Apps Premier Edition Details
• Support and reliability guaranteeso 24/7 phone supporto 99.9% uptime service level agreement (SLA)
• Enterprise functionalityo 25 GB of storage per user email inboxo Google Video for Businesso Postini Message Securityo Connector for Blackberry Enterprise Servero Sync for Microsoft Outlook
• Platformo Integration APIs: authentication, user directory, mail gateway,
migration, reporting
• $50/user/year
UC for Google Apps
• Support and Integrationo Integrates with Cisco, Avaya, Nortel, Asterisk, Alcatel, Siemens, Shoretel, Mitel IP
and TDM PBX’so Provides Migration and upgrade from Unity, Modular messaging, Octel & Call Pilot to
Google Unified messaging
• Enterprise functionalityo Works with existing PBXo Integrates Mobile devices with Google GMAIL, & contacts- iPhone, Android, &
Blackberryo Seamless support for Blackberry Enterprise Servero Sync for Microsoft Outlook and Calendar Synco Integrated Rich phone presence with Google talko Integrated Incoming Screen Pops with Google desktop search o Speech access to Google contacts, Presence & messages
• Platformo Single sign in authentication with On premise server behind corporate firewall
• $100/user• www.UC4googleapps.com
Google Apps customers
Enterprises — Fortune 500 and Public Sector
Academic and Non–Profit Organizations
Small and Mid-Size Businesses
More than 1.75 million businessesThousands of new businesses every day
1 Dramatic cost savings
2 Less administrative time
3 Better reliability and security
4 Best email/communication experience for business
5 Best way to work with teams
Google Apps/Google UC : What sets it apart
1 www.google.com/a
2 www.uc4googleapps.com
3 www.youtube.com/uc4Gapps
4 www.youtube.com/ucommunicate
5 Contact us at: [email protected]
Google Apps/Google UC : Learn More