Defining the relationship between government and the

people in 140 characters

Dave Briggs

@davebriggs

dave@learningpool.com

www.davepress.net

@davebriggs

d@vebrig.gs

www.davepress.net

So, Twitter

11,069 tweets1,691 friends

2,203 followers103 listings

Met some remarkable people

Gained invaluable knowledge

Got some work

There are 130 local authorities active on Twitter

and a load of other government departments…

1,584 tweets487,733 friends

1,605,049 followers3,082 listings

But there are many, many more individual officers

(and they are usually more interesting)

www.tweetyhall.com

www.tweetminster.com

Why should government be using Twitter?

It’s quick

It’s full of interesting – and new –

people

It’s findable

It’s mobile

It’s conversational

Some things to do:

1. Be human2. Don’t automate3. Keep it frequent4. Mix your media5. Be responsive6. Link, link, link

7. Don’t feed trolls

How will you know if it is working?

It’s not just numbers

Listen to Neil: http://bit.ly/7jsaTv

Two more things:

1. Websites don’t change the world, people do

2. Interactive websites need interactive organisations

Can we define the relationship between government in 140

characters?

We can do it in 6!

Listen

bit.ly/lptwitter

I’m done.

@davebriggs