Introduce Our Personnel

Todd Westby, CEO, Founder, General Manager Tim Westby, CFO Patrick McMullan, General Sales Manager & President,

TurnKey Correctional Supply Ben Halberg, Manager IT Steve Kassekert, Controller, Facility Service Manager Keith Voiles, Facility Services Manager Chelsie Erickson, Facility Services Manager Kris DeSmith, Site Installations Coordinator Mike Plesha, Operations Manager Melissa Timmins, Regional Sales Manager Mary Vosepka, Customer Service Manager Michele Fraser, Customer Service Katy Herron, Marketing Specialist Marni Hofer, Client Relations Specialist Jocelyn Friedrichs, Human Resources

Floyd Linaberry, Customer Support Jeremy Lewis, Customer Support Chris Persico, Customer Support Andy Hoffmeyer, System Developer Eric Bloms, System Developer Sam Bengtson, System Developer Courtney Huntley, System Developer Dale Schmieg, Site Support Brian McShea, Site Support Jon Krussel, Site Support Derek Brenna, Warehouse Manager Julian Hart, Warehouse Tony Brooks, Warehouse Paul Copeland Sr., Warehouse Paul Copeland Jr., Warehouse Christine Erazmus, Warehouse

Rich Anderson, Warehouse Dennis Kamper, Semi Driver John Remington, Mechanic Justin Anderson, Mechanic Nute Houman, Mechanic Michael Wales, Shop Jon Helgeson, Shop Michael Hudspeth, Shop Matthew Wales, Shop Houston Shaffer, Shop Michael Shuman, Shop Charles Hilger, Shop Isaac Bolduc, Shop Marshawn Wilson, Shop Bobby Fassberger, Shop AND OUR NUMEROUS SITE EMPLOYEES!

Where we’ve been. Where we’re going.

2011

Q1 2013

• Minnesota (32) • Wisconsin (2) • Iowa (2) • North Dakota (5) • South Dakota (5) • Oregon (4) • Idaho (3) • Montana (1) • Nebraska (1) • Utah (1) • Indiana (2) • Missouri (1)

• Minnesota (41) • Wisconsin (4) • Iowa (2) • North Dakota (10) • South Dakota (6) • Oregon (7) • Idaho (5) • Montana (2) • Nebraska (2) • Utah (1) • Indiana (4) • Colorado (1) • Wyoming (1) • Washington (4) • Missouri (5) • South Carolina (1) • Georgia (1) • Alabama (1) • Michigan (1)

2011 vs. 2012 3,000 New Inmates

2012 vs. 2013 3,000 New Inmates

2012

2013

Minnesota (41) Wisconsin (4) Iowa (2) North Dakota (10) South Dakota (6) Oregon (7) Idaho (5) Montana (2) Nebraska (2) Utah (1) Indiana (4) Colorado (1) Wyoming (1) Washington (4) Missouri (5) South Carolina (1) Georgia (1) Alabama (1) Michigan (1)

Minnesota (41) Wisconsin (6) Iowa (2) North Dakota (10) South Dakota (6) Oregon (8) Idaho (5) Montana (2) Nebraska (2) Utah (2) Indiana (4) Colorado (1) Wyoming (1) Washington (10) Missouri (12) Kansas (4) South Carolina (1) Georgia (1) Arizona (1) Michigan (3) Ohio (4) Arkansas (1) Illinois (1)

New in 2013

Marketing Materials

MP3 Players

Three Square Market

TurnKey and 32M in Australia

Law Library

Fast - Simple - At Your Work

Looking to provide your employees with a healthy solution

that gives them:

• fresh food options

• a healthy food section

• a take home dinner section

• a self-service checkout kiosk

• and more?

Our past training videos are available on the TurnKey website

and on TEAM?

TurnKey Monthly

Newsletters An internal resource

for up-to-date information!.

Relevant Training Topics presented:

3x per Month Look for Training Topic information

in each month’s Newsletter!

August Trainings: • Pay Vendor

and the New Sales Tax • Managing Requests • ICC: How to use the

system as family and friends

The New Help Ticket System

7 Major Help Desk

Topics: 1. Bank Statements 2. Deposits 3. Refunds 4. Site Charges 5. Site Navigation 6. Equipment 7. Inmate Messaging

Instant Messaging access to help via TEAM!.

Need Help Instantly?

Saving Money

Marketing

MP3’s and New Products

Newsletter & Email Blasts

Balancing TEAM Statement Rec

Correcting Errors Stale Dates

Managing Site Charges Reports

TKC Supply

Managing TEAM Users

TKC PREA Compliance

Managing Inmate Requests

Releases – Debit, Check, or Cash?

Training Videos Inmate Groups (Put them to Use!)

Visitation Inmate E-mail

Discipline Special Accounts

You! Changes you would like to see regarding: 1. Training 2. On-Site Employees/Programs 3. Help Desk 4. Communication Practices 5. System/Admin Enhancements 6. Software Changes

You Asked. We Listened..

Improvements made to TEAM from 2012’s Conference Ideas: • Descriptive Messages for the yellow help

boxes in TEAM • Instructive Videos • Totals on bottom of reports • A test site for training purposes • Separate emails from regular requests • Ability to copy the messages to clipboard • Ability for inmates to send e-mails • Each Kiosk to have its own visitation hours • New release updates • Recorded short and to the point webinars • Ability to split names and account #’s when

exporting reports • Pod specific MOTD • Smart Card balance on the withdrawal screen • Monthly Newsletter