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Transforming your IT with AWS
Yuri Misnik CTO, Amazon Web Services UK & Ireland
Increased Agility
Has Become the No. 1 Reason Businesses Use the
AWS Platform
Increased Agility
Has Become the No. 1 Reason Businesses Use the
AWS Platform
Foundation Services
API
Physical Infrastructure
Foundation Services
Platform Services
Applications Tools and Libraries
Platform Services
Enterprise Applications
Foundation Services
Regions Availability Zones
Enterprise Applications
Points of Presence
Platform Services API
Platform Services
Tools and Libraries Applications
Foundation Services
Foundation Services
Regions Availability Zones
Storage (Object, Block and Archive)
Networking Security & Access Control
Enterprise Applications
Compute (VMs, Auto-scaling and Load Balancing)
Points of Presence
Platform Services API
Platform Services
Tools and Libraries Applications
Foundation Services
Regions Availability Zones
Storage (Object, Block and Archive)
Networking Security & Access Control
Databases Analytics App Services Deployment & Management
Mobile Services
Enterprise Applications
Compute (VMs, Auto-scaling and Load Balancing)
Points of Presence
Platform Services API
Tools and Libraries Applications
Foundation Services
Regions Availability Zones
Storage (Object, Block and Archive)
Networking Security & Access Control
Databases Analytics App Services Deployment & Management
Mobile Services
Enterprise Applications Virtual Desktops
Compute (VMs, Auto-scaling and Load Balancing)
Points of Presence
Collaboration and Sharing
Platform Services API
Libraries, SDK’s
Administration
Human Interaction
Foundation Services
Regions Availability Zones
Storage (Object, Block and Archive)
Networking Security & Access Control
Databases
Relational
NoSQL
Caching
Analytics
Hadoop
Real-time
Data warehouse
App Services
Queuing
Orchestration
App streaming
Transcoding
Search
Deployment & Management
Containers
Dev/ops Tools
Resource Templates
Mobile Services
Identity
Sync
Mobile Analytics
Notifications
Enterprise Applications Virtual Desktops
Data Workflows
Usage Tracking Monitoring and Logs
Compute (VMs, Auto-scaling and Load Balancing)
Points of Presence
Collaboration and Sharing
Platform Services API Libraries,
SDK’s
Web Console
Interaction
Human Interaction
Support
Command Line
Foundation Services
Regions Availability Zones
Storage (Object, Block and Archive)
Networking Security & Access Control
Enterprise Applications Virtual Desktops
Compute (VMs, Auto-scaling and Load Balancing)
Points of Presence
Collaboration and Sharing
API Libraries, SDK’s
Web Console
Interaction
Human Interaction
Support
Command Line
Databases
Relational
NoSQL
Caching
Analytics
Hadoop
Real-time
Data warehouse
App Services
Queuing
Orchestration
App streaming
Transcoding
Search
Deployment & Management
Containers
Dev/ops Tools
Resource Templates
Mobile Services
Identity
Sync
Mobile Analytics
Notifications Data Workflows
Usage Tracking Monitoring and Logs
Platform Services Managed by Amazon
What are the most common use cases?
Development and Test Enterprise Applications Big Data Processing & Analytics High Performance Computing (HPC) Storage, Backup, and Archival Disaster Recovery Web. Mobile, and Social Apps Virtual Desktops Data Center Migrations
Most common use cases on AWS
What’s the tangible business benefit?
Who pays for this and how much does it cost?
Something may be impacted and we have very challenging KPIs –
can’t afford to experiment
Don’t have the man power to support the effort if migrated
(UAT and whatever else is required) as well as BAU
Information is too sensitive
Effort is being led by external party, not mystaff
(perceived lack of trust, team is not invested in me, sales
pitch for a product)
Don’t understand the assessment criteria used
Who are you? What is this Project?
Ramifications of a migration not fully known by
stakeholder (key knowledge left the business)
Required documentation to support highly complex server migrations is cumbersome and
will require significant effort
Don’t know, ask the business
Tech constraint: latency concern, too much data on
server (< 1TB), etc. Constraints are perceived 6
As in every migration, there are always concerns
EnterpriseCapabilities
Consistent
Targeted
Repeatable
Proven
Fram
ewor
k
Technology Alone is Not the Answer
IT BUSINESS DRIVERS • ROI Driven: Find
more OpEx
• Agility: Manage / manipulate IT assets more quickly
• Control of Cloud Services adoption
• Improve management of Cloud Environment
• Faster, convenient Provisioning
CAPABILITIES • Cloud Infrastructure
• Automated Provisioning
• Operations Management
• Automation / Integration
• People / Process
• Financial Metrics / Reporting
V1/Crawl “On-Demand IT”
V2/Walk “Service Broker”
V3/Run “Strategic
Differentiator”
TRANSITO
N
TRANSITO
N
Implement Basic Capabilities Infrastructure Provisioning Automation Manual Processes Individual OM tools COE
Expanded Platform use Service Catalog Extended Automation & Integration Operationalise Management Tools People/Process Improvements IT Business Management
Infrastructure and Platform Services App Stack Provisioning Self–Service for Requests via Enterprise Catalog Full Automation – Self Healing Policy-driven Operational Control People/Process Transformed to Cloud Ops Model
Platform maturity through iterations
• Partners (SIs, Niche, MSP, etc)
• AWS Professional Services
• Training • Enterprise Support
model
People
• Discovery and Assessment Process defining the roadmap, quick wins and adoption plan
Roadmap
• TCO analysis (Building the business case)
• Business benefits and value driven analysis
• Cost of migration (planning the execution)
Financials
• Technology assessment
• Security assessment and Security run-books
• Portfolio evaluation • Technology partners
Technology fit
Planning Cloud Transformation
• Partners (SIs, Niche, MSP, etc)
• AWS Professional Services
• Training • Enterprise Support
model
People
• Discovery and Assessment Process defining the roadmap, quick wins and adoption plan
Roadmap
• TCO analysis (Building the business case)
• Business benefits and value driven analysis
• Cost of migration (planning the execution)
Financials
• Technology assessment
• Security assessment and Security run-books
• Portfolio evaluation • Technology partners
Technology fit
Planning Cloud Transformation
Sourcing
Skills and Capabilities
Team Composition
Partnering/sourcing options – structural, geo and legal Validating vendor capabilities & SLAs Hardened interfaces – defined expectations and penalties
Scalable teaming model: based on 2-pizza teams Roles and accountabilities for complete ITSM (owning the service)
Well-rounded universalists Skills profiles for various roles in the team Balancing development, sysops, project management and business skills
Core Team
Strategy Architecture
Support Engineering
Security DevOps
Ski
ll D
omai
ns
Competency Levels
Developing a People Model
AWS Enterprise Engagement Model • All resources are based in the
UK and EMEA – local to you • Close connections and
feedback to the engineering teams in Seattle
• Executive sponsorship for key accounts locally and globally
• Support during all faces of your journey to the AWS Cloud
YOU (Customer)
UK Account Manager
Solution Architect
Support
Partner(s) (Sis, ISVs)
Prof. Services
Training and Certification
AWS Enterprise Engagement Team
Customer
TAM
Support Team
Solutions Architect
Account Manager
Dedicated enterprise engineer focused on operations, reactive/proactive support and escalations
Works with the customer on Cloud strategy, roadmaps, design and envisioning
Focuses on business relationships and ensure customers are receiving the best value from AWS services
24x7x365 Support Engineer Team
Core UK Account Team working with you
Strategy
Platform Evaluation
TCO Tools
Managed Ops
Cloud Management and Capacity Planning
Cost Optimisation
Migration Tools
Testing Tools
AWS Partners
Certification
Validate your teams’ skills, knowledge, and expertise
with the AWS platform
Training
Skill up and gain confidence to design, develop, deploy
and manage your applications on AWS
AWS Training & Certification
• Partners (SIs, Niche, MSP, etc)
• AWS Professional Services
• Training • Enterprise Support
model
People
• Discovery and Assessment Process defining the roadmap, quick wins and adoption plan
Roadmap
• TCO analysis (Building the business case)
• Business benefits and value driven analysis
• Cost of migration (planning the execution)
Financials
• Technology assessment
• Security assessment and Security run-books
• Portfolio evaluation • Technology partners
Technology fit
Planning Cloud Transformation
Reduce Risk
Reduce Costs
Sustain & Improve
. . . by bringing estate current and identifying & solving emerging issues
. . . by reducing size & complexity of portfolio & infrastructure
. . . Invest in data & processes that keep estate recent and optimised
ü Target operating environment standards published
ü Business choices based on application business value
ü Alignment with security on appropriate isolation of non-refreshed applications & assets
ü Integrated Portfolio roadmaps
ü Targeted cost reduction initiatives within infrastructure
ü Reduce size and complexity of application portfolio and reduce the operating locations
ü Move from “Transition to Support” to “Operate by Design”
ü Focus on TCO of the app and future operational reliability
ü Improve management information – trusted sources and ownership
Align with broader Enterprise IT program
Results Discovery Workshop
Customer is willing to commit to perform an initial assessment and provide resources to enable a discovery workshop
Context
• Industry Insights • Business Strategies and Priorities • Capabilities and benefits
Analyse
• Assess Current State • Define Future State • Identify quick wins and blockers
Prioritise
• Select and Rank Initiatives • Create a roadmap • Build evaluation plan
AWS Awareness
Design Framework and Roadmap
PoC & Workload Analysis
Execution Plan STR
ATEG
IC A
SSES
MEN
T Business Level
Technical Level
IT Operations
Level
Initial Discovery
• Partners (SIs, Niche, MSP, etc)
• AWS Professional Services
• Training • Enterprise Support
model
People
• Discovery and Assessment Process defining the roadmap, quick wins and adoption plan
Roadmap
• TCO analysis (Building the business case)
• Business benefits and value driven analysis
• Cost of migration (planning the execution)
Financials
• Technology assessment
• Security assessment and Security run-books
• Portfolio evaluation • Technology partners
Technology fit
Planning Cloud Transformation
Building cost, Maintenance, Taxes, Security staff, Facilities staff, Power cost, Cooling cost
OS, hypervisor, data center management software. Software Licensing and Maintenance
Virtualisation admin, system & storage admin, network admin, security admin, data center admin
Network Infrastructure (LAN switches, WAN capacity) + Maintenance Network Admin
Storage Infrastructure (SAN switches, Disk) + Maintenance Storage Admin
Server Hardware + Maintenance Server Software + Maintenance (OS, Virtualisation)
AWS TCO Model
Facility Costs
Software Costs
IT Admin Costs
Network Costs
Storage Costs
Server Costs
Power/Cooling (compute, storage, shared network) Data Center Administration (procurement, design, build, operate, network, security personnel) Rent/Real Estate (building deprecation, taxes) Software (OS, Virtualisation Licensing & Maintenance) RAW vs. USABLE storage capacity Storage Redundancy (RAID penalty, OS penalty) Storage Backup costs (Tape, backup software) Bandwidth, Network Gear & Redundancy (Routers, VPN, WAN)
DON’T FORGET
THINK BENEFITS
Reduced Procurement Time Right-sized Resource Provisioning Less down time, increased productivity
In Your TCO Analysis
• Partners (SIs, Niche, MSP, etc)
• AWS Professional Services
• Training • Enterprise Support
model
People
• Discovery and Assessment Process defining the roadmap, quick wins and adoption plan
Roadmap
• TCO analysis (Building the business case)
• Business benefits and value driven analysis
• Cost of migration (planning the execution)
Financials
• Technology assessment
• Security assessment and Security run-books
• Portfolio evaluation • Technology partners
Technology fit
Planning Cloud Transformation
• Drive standardisation on a catalog of standard cloud or hybrid landscapes or patterns
• Build-in high availability (HA) and disaster recovery (DR) into the basic enterprise patterns
• Use full breadth of AWS platform to maximise value and minimise unnecessary overhead
• Maintain a controlled repository of infrastructure configuration scripts (AWS CloudFormation or partner tools)
• Use partner or custom provisioning portals with appropriate approval workflows
Presentation Business and Data Logic Database
Presentation
Business Logic and DAL
Database
Amazon RDS
Amazon EC2
Presentation
Amazon EC2
Business Logic and DAL
Amazon EC2
Amazon EC2
Database hosted on
EC2
Pattern 1
Pattern 2
Standardise on patterns
• Dedicated Web server hosting is default and preferred option
• Support both Windows/IIS/.Net and RHEL/Tomcat/JBOSS/Java stacks
• Support both SQL Server and Oracle 11g Databases on RDS
• Avoid Enterprise editions of DBs unless absolutely required
• HA and DR base vertical patterns supported natively
Web Server
Business Logic
Amazon RDS
Example: Web Hosting
Presentation Layer
Service Integration Layer
Environments Layer
Internal Outsourced AWS Cloud X
Assets & CIs
Metering
Logs
Events
Alerts
Operations Data
Warehouse
Service Management Governance Operations Services
Catalogue
Service Desk Service Portal APIs Standards
Policies Principles Templates Definitions Patterns Constraints
How?
States CMDB Financials Metrics Reports Analysis
What?
RunbookRepository
AWS Hybrid Management
• Use full breadth of AWS Platform to maximise business and IT benefits
• AWS and Partner ecosystem in the UK and Ireland have mature capabilities to drive People, Process and Technology aspects of Cloud Transformation
• Invest in the Cloud Discovery Workshop and Assessment to build strategy
• Choose consistent and comprehensive Cloud transformation framework for enterprise-wide IT Transformation
Summary
AWS Enterprise Summit
@AWS_UKI
#AWSSummit