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TBR TECHNOLOGY BUSINESS RESEARCH, INC. Computing Devices: Changing Directions Jan. 29, 2014 TBR’s Computing Business Quarterly SM Webinar

Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

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The devices market is beginning to sort itself out. PC sales are recovering from their steep decline, and vendors are adapting to a flat market. Windows 8.1 and new processors are enabling the creation of a wide range of PC and Windows form factors at much more attractive prices. Android and iOS tablets are establishing an identity separate from PCs, Windows 8 tablets and from smartphones. The maturation of the high end of the smartphone market is driving strategy refinements from the major players. TBR Devices Principal Analyst Ezra Gottheil and Analyst Jack Narcotta will share what we learned in 3Q13 and will outline our expectations for the slightly less volatile devices market in 2014.

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Page 1: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

T EC H N O LO G Y B U S I N ES S R ES EAR C H , I N C .

Computing Devices: Changing Directions Jan. 29, 2014

TBR’s Computing Business QuarterlySM Webinar

Page 2: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

TBR’s Devices Business Quarterly Webinar: Changing Directions

Ezra Gottheil

Principal Analyst, Devices

Email: [email protected]

Twitter: @egottheil

Jack Narcotta

Analyst, Devices

Email: [email protected]

Twitter: @JackN_TBR

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Page 3: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

The devices marketplace is moving in new directions

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Maturity, having struck PCs, is attacking smartphones. Tablets are breaking into separate markets.

• Devices growth is slowing

• Device types are proliferating

• It’s harder to know where to invest

Overview

Page 4: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

The devices market is less chaotic, and we can see where it is going, but the same challenges remain

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Smartphones are hitting an inflection point

PC sales are no longer plummeting

Tablet sales continue to soar

Overview

Page 5: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Vendors adjust to the new reality

• Device profitability is returning

• But profit is concentrated

• Long-term profit models and loyalty models are elusive

Overview

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Page 6: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

PCs are pulling out of their nosedive

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A new refresh is beginning

Counting PCs is a challenge

New hardware is attractive

PCs

Page 7: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

PC growth will be inconsistent going forward

• If you count Windows tablets and Chromebooks, PC sales will grow

• PCs are necessary devices

PCs

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Page 8: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

PCs are diversifying

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The Windows 8 problem

Traditional PC life cycles have lengthened

Multimode devices, multimode users

PCs

Page 9: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Smartphones are huge, but a growth slowdown is imminent

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Phones, like cars, come in a range of sizes

Smartphone uptake was so fast, saturation hit fast

And cheap phones are getting better

Smartphones

Page 10: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Smartphones are still a lively growth market

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Biometrics and payment systems

Always-on technology will be increasingly important

Phone peripherals

Smartphones

Page 11: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Tablets are more separate than ever

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Android — the entry level gets better

Apple tablets serve Apple’s strategy

Windows tablets are PCs

Tablets

Page 12: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

People want keyboards but not necessarily PCs

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The platform formerly known as RT lives

Chromebook sales are exploding

It’s Apple’s move

Chromebooks, etc.

Page 13: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

Technology Business Research: Computing Devices Benchmark ©2012 Technology Business Research, Inc. 13

Computing Devices Benchmark: Portfolio

The Computing Devices Benchmark provides ongoing coverage of PC, tablet and smartphone vendors and their strategies

Benchmarked Device Vendors

• Amazon • Samsung • ASUS • Motorola • LG • RIM • HTC • Huawei • Nokia • ZTE

• HP • Dell • Apple • Toshiba • Panasonic • Acer • Lenovo • Fujitsu Devices • Sony • Microsoft*

Nonbenchmarked Influencers

• Microsoft • Google • Intel • AMD

• ARM • Qualcomm • NVIDIA • Broadcom

TBR will rank and score the top brand-name device companies and chronicle their interactions with

key ecosystem partners that influence the devices business

Page 14: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Ezra Gottheil

Principal Analyst, Devices

Email: [email protected]

Twitter: @egottheil

Telephone: 603.758.1853

James McIlroy Vice President of Sales Email: [email protected] Telephone: 603.929.1166

TBR Devices Business Quarterly Webinar: Changing Directions — Contact Information

Twitter: @TBRinc SlideShare: www.slideshare.net/TBR_Market_Insight YouTube: www.youtube.com/user/TBRIChannel

Jack Narcotta

Analyst, Devices

Email: [email protected]

Twitter: @JackN_TBR

Telephone: 603.758.1818

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Page 15: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

TBR Quarterly Webinar Series |1.29.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Computing Practice Syndicated Research Coverage

Device Benchmark Vendors (Benchmark XLS data is also available)

Data Center Benchmark Vendors (Benchmark XLS data is also available)

Computing Vendor Coverage

• Acer* • Amazon • Apple • Asus* • BlackBerry • Dell • Fujitsu • HP • HTC • Huawei • Lenovo

• LG • Motorola* • Nokia* • Panasonic* • Samsung* • Sony • Toshiba • ZTE

• Brocade • Bull • Cisco • Dell • EMC • Fujitsu • HDS • HP

• Huawei • IBM • Juniper • NEC • NetApp • Oracle • Quantum • Unisys

• Acer* • Apple • Asus* • Dell • EMC • Fujitsu • Google • HP • IBM • Intel • Lenovo • Microsoft • NetApp • Samsung* • Sony • Toshiba

Corporate IT Buying Behavior & Customer Satisfaction Studies

• Desktops • Notebooks • Services & Support

• x86-Based Servers • Apple Enterprise PCs* • Cisco UCS*

TBR Computing Practice Syndicated Coverage

*Semiannual publication

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Page 16: Transformation and Convergence: Insights from TBR’s Computing Devices Benchmark

TBR

T EC H N O LO G Y B U S I N ES S R ES EAR C H , I N C .

About TBR Technology Business Research, Inc. is a leading independent technology market research and consulting firm specializing in the business and financial analyses of hardware, software, professional services, telecom and enterprise network vendors, and operators. Serving a global clientele, TBR provides timely and actionable market research and business intelligence in formats that are tailored to clients’ needs. Our analysts are available to further address client-specific issues or information needs on an inquiry or proprietary consulting basis. TBR has been empowering corporate decision makers since 1996. To learn how our analysts can address your unique business needs, please visit our website or contact us today.

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