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Transform Your Enterprise Using the Modern Smartphone [email protected]

Transform Your Enterprise with Smartphones

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Transform your enterprise with the modern smartphone. Discusses the immediate future of smartphones, some groundbreaking apps that these new capabilities enable, and how your enterprise can build apps that transform how your workers do their job, and your business as a whole.

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Page 1: Transform Your Enterprise with Smartphones

Transform Your Enterprise

Using the Modern Smartphone

[email protected]

Page 2: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

A Computing Device for Everyone, Everywhere

Smartphone usage in enterprise is exploding

Its driven by workers bringing their own devices Users are finally using apps on their own accord

Devices are just as powerful as PCs

Ubiquity

Capabilities that make them embodiment of the user

Results of “ubiquitous personal device”

bigger than PC

bigger than web

Page 3: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

Recent Developments in Smartphones

Near Field Communications

Dual Core Server Class Devices

Tablets Are Mature Same OS, Similar UI as Smartphone

“Bring Your Own Device” Becomes Real

App Usage Dominates Web Usage

Page 4: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

Transformational Apps Next Year

“universal product information and purchase” QR barcode scanning and NFC

“universal payment acceptor” NFC

“universal ticket” Generation of barcode

“universal ID” Standards on electronic personal identity

management

“universal log” All actions are recorded: voice, video, transcription

Page 5: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

Near Field Communications

Android Nexus S (Tmobile, Sprint 4g), Samsung Galaxy S II

iPhone5 NFC is the biggest feature,

NXP TagWriter App Write tags from contacts, URLs, texts

Alcatel TouchATag app Launches actions on phone based on tag content

Payment systems Charge Anywhere announces payment system for

Nexus S at this week’s CTIA

Page 6: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

The Shift Back to the Edge

We are at the beginning of a 20 year shift back to the edge Mainframes->PCs: “client server” (edge

processing) PCs->web: recentralization Web->mobile app: back to the edge

It will continue to happen at the edge because Smartphone are now as powerful as servers They have capabilities (other computers don’t

have

Page 7: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

Why Its About Apps Not Web

Device capabilities GPS, camera, PIM integration

Offline use

Local data

Computation everywhere

Page 8: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

Why Mobilize Your Enterprise Apps?

Weave Information Into Your Whole Business Immediate event capture

Make information from the rest of the company available to them

Personified Devices These devices see, hear and sense everything your employee

does

Device-ified people: the embodiment of your employee electronically

Facilitate and Accompany Every Business Action Service delivery

Purchasing

Shipping, logistics, manufacturing

Communication with customers

Collaboration with partners

Page 9: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

How To Do Apps Best

Optimize the UI Low Navigation (“jump to the meat”, no menus)

Low Typing (defaults, choose based on knowledge the device)

Use Device Capabilities GPS, mapping

Camera, audio

PIM contacts, calendar

Work offline Offline execution

Synchronized data, handle changing backend schema

Make It Work On All the User’s Devices Write for All Devices Using Some Framework

Manage the apps and data on those devices

Page 10: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

Smartphone App Frameworks

Use web skills HTML and CSS

Make sure its native No mobile web No runtime/interpreters

Make sure it supports all devices

Hosted build is helpful

Find a sync server

Page 11: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

Business to Customer: Nationwide

Accident Toolkit Take picture of accident Locate it File the claim

Find repair shop

Find an agent

Available on iPhone and Android

Page 12: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

Business to Internal Employee:

BMC Remedy

Written by Aerorprise with Rhomobile Rhodes for BMC

Pushes service requests down to device

Written with framework using web skills Can use web styling skills for better UI

on BlackBerry

Available on iPhone and BlackBerry

Page 13: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

Employee to Customer

Logic Appeal: RhoLogic for SugarCRM Written with Rhomobile Rhodes to get

metadata framework and bulk sync

Only SugarCRM app to handle dynamically changing backend schemas

Handles huge product catalog downloads for offline use in the field

Available on iPhone, Android, BlackBerry, Windows Mobile

Page 14: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

Killer Possible Enterprise Smartphone Apps

Customer centric Get product information, WRITE questions via

NFC Self-purchase (e.g. Motorola Solutions scanners) NFC –based identification (vs. QR boarding pass)

Partner centric Return rental ->flight checkin

Employee centric allow every employee to take orders, wherever

they are (Apple Store, restaurants POS in Europe)

Page 15: Transform Your Enterprise with Smartphones

Rhomobile – Mobilize Your Enterprise Apps

How To Do Enterprise Mobility Best

More whitepapers on enterprise mobility in general at http://rhomobile.com