Telerik Software Academyacademy.telerik.com

Train the TrainersWhat a Technical Speaker Should Do?

Doncho MinkovTechnical Trainerhttp://www.minkov.it

Table of Contents Preparation Presenting Common Mistakes Presenter's Tools How to Make Demo? How to Demonstrate a Tool? Tips and Tricks for a Better Technical Training

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What is a Speaker / Trainer?

A teacher? A mentor? A Beast Master? The trainer is all of these things The trainer should have

Loud voice Correct pronunciation Ability to talk in front of a public

without the fear of questions or misunderstanding

A professional in the sphere he/she is talking

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Preparation Before the

Presentation

Preparation A speaker should always be prepared for the presentation For a junior speaker this may take

up to 7-8 hours Depending on the length and content

of the presentation

More experienced speakers can improvise Not recommended

Familiarity with the examples is always a plus Better to know what is coming next

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Preparation (2) A speaker should be able to answer any question related to the presented subject Sometimes speakers are asked

questions they cannot answer Do not say "I don't know"

Say "Lets ask Google" instead

Show how to work efficiently with Google

Google skills are "must have" for an IT specialist

You could say "I will check and will answer at the next lesson"

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Preparation (3) When some parts of the presentation are unclear for the speaker, he has two choices Learn the unknown material Just remove the unclear parts (when

possible) Be sure to examine as much as possible the expertise level of the audience Some audiences will like a more

detailed (theoretical) presentation Some prefer more practical

presentation With lots of real-life examples

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PresentingWhat to Do in Front of the Audience?

Speaking Speak very loud and clear

Make sure the ending of a sentence is obvious

Don't speak too fast, neither too slow

Just speaks normally After finishing a section say something introducing the new section 'And now we are done with the int

primitive data type, lets move on with the char data type'

Uses as less as possible jargon phrases Except intentionally, e.g. when

telling a joke

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Monotonousness Monotonousness makes people sleepy

If you feel the audience is falling asleep Change the level and intonation of

your voice A good way to control the

monotonousness of your voice / prevent people from sleeping

Try to tell a joke Show something extraordinary Ask a question

No matter how stupid it is, its purpose is to wake the audience

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Explanation Ask yourself "Who is my audience?" Know your audience! What level of expertise they have? The speaker must forget that a

certain thing is obvious to him/her Just explain it as simple and

understandable as possible

When a 'smart guy' tries to mess with you Quick thinking and improvising are

the best way to escape

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Confidence You should always remember

You are "the speaker", "the expert", "the guru"

The students are here to listen to you

They have already respect for you Your job is not to let them down

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Confidence (2) A trainer should always be confident in what he / she is talking about Do no use words and phrases like 'I

don't know', 'I am not sure' Instead exchange them with 'Lets

ask Google' or "What do you think?"

Wait for a student to answer

Turn for help by accompanying trainers (if any)

An exception of the usage of these phrases is when they are used intentionally When trying to make a joke

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Position The trainer should be always placed in the middle of the room

Should be standing with face to the audience so that everybody can see him / her

Always look at the audience

Or just give an impression you are looking them

If you are too nervous you can look a little higher

If the speaker looks at the board the students start to feel like he is talking to someone else

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Following the Slides Remember that slides are only to help you It is better not to follow the slides

exactly (word by word) The slides should only point what to

talk about Most of the time the slides are not as

full as they should be

Don't hurry up through the presentation Wait for the appropriate slide to say

the information about it If you explain a thing that comes

later, when the slide comes you will have nothing to say

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Other Hints

The trainer should be standing up with front to the audience If you have something to show at

the slides – show it using some of the tools Avoid finger pointing

The presentation should not be funny The slides do not need to contain

jokes It is the speaker's job to make it

funny and interesting

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Common MistakesDuring the Presentation

The Speaker's "Must Not Do"

Top mistakes: Silent voice Speak too fast / too slow Speak unclear Use of too much slang Talk about complicated concepts

when not necessary, e.g. The presentation topic is

"Introduction in HTML"

The presenter talks about DOM Hierarchies, Multi Browser Hacks, Debugging JavaScript

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The Most AnnoyingThings a Speaker Could

Do The students get annoyed when The trainer is nervous, disorganised The trainer is speaking

monotonously instead of enthusiastic

The presentation is unfinished or not done well Example: there are some images that

are not only disconnected from the subject, but are ugly and with colouring not matching the template

The trainer sounds confused Doesn't matter if he actually is or

not, the students get what they see

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The Most Annoying Things a Trainer could

do The students get annoyed when

The trainer is nervous, disorganised This comes with the time Presenting the topic in front of the

mirror gives some confidence and might help

The trainer is speaking monotonously instead of enthusiastic

The presentation is not finished or not done well

The trainer sounds confused20

The Most Annoying Things a Trainer could

do The students get annoyed when

The trainer is nervous, disorganised The trainer is speaking

monotonously instead of enthusiastic Try smiling and changing the power

of your voice Telling a joke from time to time might

help

The presentation is not finished or not done well

The trainer sounds confused21

The Most Annoying Things a Trainer could

do The students get annoyed when

The trainer is nervous, disorganised The trainer is speaking

monotonously instead of enthusiastic

The presentation is not finished or not done well This is best resolved by asking for

help from some of the more senior trainers

The trainer sounds confused22

The Most Annoying Things a Trainer could

do The students get annoyed when

The trainer is nervous, disorganised The trainer is speaking

monotonously instead of enthusiastic

The presentation is not finished or not done well

The trainer sounds confused Avoided with practice Get you husband, wife, girl/boyfriend

and try to talk to them as they are students

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Trainer's Tools

Know your Platform Telerikers deliver lectures using Windows and PowerPoint

There is no problem to use Linux or Mac if you are more accustomed to it You should rearrange the

presentation OpenOffice messes PowerPoint

presentations You will be more comfortable using

your platform It is always better to know how to

run a given application

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Trainer's Tool Microsoft Power Point

PP has built-in tool for drawing and highlighting

Press F1 for details ZoomIt

http://tinyurl.com/ZoomItDownload Tool for zooming the screen PowerPoint-like functionality for

drawing These tools works only on Windows

You should search for equivalents on the other platforms

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Trainer's ToolsLive Demo

How to Make DemoDemo Demonstration

Demo Essentials Key points when making a demo

1. Speak loudly and comprehensively

2. Make as much demos as you can Doing only the premade demos is not

enough The trainees should see a demo from

the scratch

3. The demo should be clearly visible by everybody in the room

Use ZoomIt or another magnifying software

4. Ask as many questions as you can Questions like "Is this class name

appropriate?", "Where is that exception thrown from?"

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How to Make a Demo While making the demo the trainer should explain what he/she is doing

Talk during the whole demo Sometimes it might seem pointless

but it is not! Explain simple things like:

"Now we will make a class, and what should we call it? Maybe CarShopBudget? Or just ShopBudget? What do you think?"

Asking questions during the demo is essential

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How to Make a Demo (2)

Make sure whether the following are Ok Is the font large enough

Can everybody see what you are doing?

Do not use any hotkey shortcuts Use the buttons

Make the demos slowly and explain everything

When some button is about to be pressed Magnify the button, highlight it, etc. Everybody should see which buttons

you press Magnifying tool helps a lot

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How to Make a Demo (3)

When there is some time left unfilled (Visual Studio is loading) Continue talking about things

slightly connected to the subject This is a way to prevent the

audience from falling asleep

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How to Make DemoLive Demo

How to Demonstrate a Tool

Tool Demo Presentation A presentation should always be available The presentation help both the

trainer and the students The speaker has table of contents so

that he/she does not forget to show something

The student have a guideline to use later one

Not everything can be remembered on the moment

The presentation could not be detailed Just some key points to follow

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The Tool Demonstration Itself

The tool demonstration should be as slowly and detailed as possible If a button is clicked it should be

pointed, magnified and/or highlighted

No shortcut hotkeys should be used The student cannot see what you are

pressing

Use the old-fashioned way with the Menu

If using a hotkeys say the key combination

If a question pops out, stop the demo, answer it, then continue with the demo

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How to Demonstrate

a ToolLive Demo

Tips and Tricks for a Better Technical

Training

Tips and Tricks Give examples from real life

Use div, because…. , use Dictionary when…

Better to have real life experience than not

When a question pops out The trainer should not only answer

the question He/she should show it if possible Use Google if you don't know the

answer It very important to teach the students how to find a solution to their problem on their own

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Tips and Tricks When asked a question is repeat it out loud That way everybody gets what is

the question We videotape each presentation

and this way everything is documented

Bring water when delivering a lecture The throat gets dry from time to

time When somebody asks you a more

complicated question you can drink from the water This gives you precious three or four

seconds

Can also be used when a new slide comes out

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Tips and Tricks for a Better Technical

TrainingLive Demo

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