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Topics, Trends, and Telephones Eric Reiss @elreiss Israel Mobile Summit Tel Aviv, Israel Observations Stories Lessons

Topics, Trends, and Telephones - Eric Reiss, FatDUX

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Presented at the Israel Mobile Summit 2013 http://www.israelmobilesummit.com

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Page 1: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Topics, Trends, and Telephones

Eric Reiss@elreiss

Israel Mobile SummitTel Aviv, Israel

ObservationsStories

Lessons

Page 2: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Some thoughts I’d like to share

Responsive…but to what?

A firm notion

Big data, bigger insights

Putting the “A” into “IA” Design or mass-production? Process or pedantry? The Charles H. Duell myth

Page 3: Topics, Trends, and Telephones - Eric Reiss, FatDUX

re·spon·sive adj

1 : responding, reacting2 : quick to react

Page 4: Topics, Trends, and Telephones - Eric Reiss, FatDUX
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Scary facts 30 – 50% of traffic now comes from mobile Conversion 3.5% for each second of waiting After three seconds, 57% of users will leave Three approaches to ”One Web”

Responsive web design Client-side adaptive web design Server-side adaptive web design

Source: Mobify

Page 8: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Responsive vs. Adaptive Responsive

Based on CSS media queries Single template for all devices Average of 87 resources on major e-commerce sites Sizes from 2 – 15 MB

Adaptive Client- or Server-side Delivers device-specific templates CS - reuse one set of HTML / JavaScript across devices

Needs solid grasp of JavaScript SS – let server do the heavy lifting

Requires management of multiple templates

Source: Mobify

Page 9: Topics, Trends, and Telephones - Eric Reiss, FatDUX

And what is “mobile” anyway?

Page 10: Topics, Trends, and Telephones - Eric Reiss, FatDUX
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Responsive design?Responsive content?

Mobile first?

Page 12: Topics, Trends, and Telephones - Eric Reiss, FatDUX

I’d like to suggest a new term:

Anticipatory Design

Page 13: Topics, Trends, and Telephones - Eric Reiss, FatDUX
Page 14: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Anticipatory design...ESP1. Extracts patterns

2. Situationally aware Location-based services Motion-based services Time-based services

3. Predicts needs

Page 15: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Users

Page 16: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Anticipating needs

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62 links0 focus

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No clicks – everything is in play

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1st click – is there a preference?

Page 22: Topics, Trends, and Telephones - Eric Reiss, FatDUX

2nd click – this could be a pattern

Page 23: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Third click – yes, there’s a pattern

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Fourth click – time to zero in

Page 25: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Eric’s life-lesson #1

Don’t respond to the device.

Anticipate the needs of thosewho will use the device.

Page 26: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Some thoughts from today

Responsive…to whom?

A firm notion

Big data, bigger insights

Putting the “A” into “IA” Design or mass-production? Process or pedantry? The Charles H. Duell myth

Page 27: Topics, Trends, and Telephones - Eric Reiss, FatDUX
Page 28: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Some thoughts from today

Responsive…to whom?

A firm notion

Big data, bigger insights

Putting the “A” into “IA” Design or mass-production? Process or pedantry? The Charles H. Duell myth

Page 29: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Buzzword du jour

Page 30: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Snow Semmelweis Taylor

Page 31: Topics, Trends, and Telephones - Eric Reiss, FatDUX

1854 Broad St. cholera outbreak

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Infant mortality in Vienna

Page 33: Topics, Trends, and Telephones - Eric Reiss, FatDUX

The Hemline Index

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(psst…Eric…remember to talk about deconstruction and small data)

Page 35: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Some thoughts from today

Responsive…to whom?

A firm notion

Big data, bigger insights

Putting the “A” into “IA” Design or mass-production? Process or pedantry? The Charles H. Duell myth

Page 36: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Marco Vitruvius Pollio

Page 37: Topics, Trends, and Telephones - Eric Reiss, FatDUX

firmitas, utilitas, venustas

Page 38: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Some thoughts from today

Responsive…to whom?

A firm notion

Big data, bigger insights

Putting the “A” into “IA” Design or mass-production? Process or pedantry? The Charles H. Duell myth

Page 39: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Source: androidpatterns.com

Page 40: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Photos by Isabella J. Fortino

Page 41: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Photos by Isabella J. Fortino

Page 42: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Eric’s life-lesson #2

Don’t worship the form.

Embrace the content and context.

Page 43: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Some thoughts from today

Responsive…to whom?

A firm notion

Big data, bigger insights

Putting the “A” into “IA” Design or mass-production? Process or pedantry? The Charles H. Duell myth

Page 44: Topics, Trends, and Telephones - Eric Reiss, FatDUX
Page 45: Topics, Trends, and Telephones - Eric Reiss, FatDUX

ag·ile adj

1 : able to move quickly and easily2 : mentally quick and resourceful

Page 46: Topics, Trends, and Telephones - Eric Reiss, FatDUX

The three Scrum questions1. What did you do yesterday?

2. What will you do today

3. What is blocking your progress?

Page 47: Topics, Trends, and Telephones - Eric Reiss, FatDUX
Page 48: Topics, Trends, and Telephones - Eric Reiss, FatDUX

The three Scrum questions1. What did you do yesterday?

I sailed west.2. What will you do today?

Sail back to where I was yesterday.3. What is blocking your progress?

These f*cking Scrum meetings!

Page 49: Topics, Trends, and Telephones - Eric Reiss, FatDUX

My Favourite Process

DWYNTDTGTSD

Do What You Need To Do To Get The Shit Done

Page 50: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Eric’s life-lesson #3

Don’t become a slave to process.

Break the rules.Accept the unexpected.

Page 51: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Some thoughts from today

Responsive…to whom?

A firm notion

Big data, bigger insights

Putting the “A” into “IA” Design or mass-production? Process or pedantry? The Charles H. Duell myth

Page 52: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Charles H. DuellU.S. Patent Commissioner, 1899

“There is nothing left to invent…”

Urban myth

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Could there also be too much complacency in our industry today?

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Can we put our work intohistorical perspective?

Page 57: Topics, Trends, and Telephones - Eric Reiss, FatDUX

1895 00 05 10 15 20 25 30 1935

1993 94 95 96 97 98 99 00 2001

Wall St. crash

First commercialautomobile

First series-producedautomobiles

First commercialweb browser

First commercialwebsites

Dot-bomb

First assembly line

First commercialCMS

Page 58: Topics, Trends, and Telephones - Eric Reiss, FatDUX

So, we’re somewhere in the 1980s...

Page 59: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Bonus lesson

2-Way Empathy

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Count Helmuth von Moltke

No battle plan

survives contact

with the enemy.

Page 61: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Eric’s life-lesson #4

Don’t sacrifice your users for thebenefit of your employer.

No business plan has eversucceeded without customers.

Page 62: Topics, Trends, and Telephones - Eric Reiss, FatDUX

Bad design causes bad results

Prague - 1968

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Good design wins customers

Prague - 1989

Page 64: Topics, Trends, and Telephones - Eric Reiss, FatDUX

“Cease not to learn until thou cease to live. Think that day lost wherein thou draw’st no letter to make thyself more learn’d, wiser, and better.”

Guy Du Faur de Pibrac

Page 65: Topics, Trends, and Telephones - Eric Reiss, FatDUX

My big message:Don’t be complacent.

And you CANchange the world,so get on with it!

Page 66: Topics, Trends, and Telephones - Eric Reiss, FatDUX

שלום

Page 67: Topics, Trends, and Telephones - Eric Reiss, FatDUX

You can (usually) find Eric at:The FatDUX Group ApSStrandøre 15DK-2100 CopenhagenDenmark

Office: (+45) 39 29 67 77Mobile: (+45) 20 12 88 44Twitter: @[email protected]