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TIMETOACT GROUP, Cologne, Germany
http://timetoact.de/xcc
Web Content Management Extension for IBM Connections (XCC)Integrate Internal Communications into IBM Connections (Release 4.0, March 2014)
AgendaIntroductionUser ExperienceMobile User ExperienceInformation Architecture with XCCManaging Personalization Creating and Managing Content XCC as a Content Master and Web MasterTechnical BackgroundCustomer Statements and SummaryAbout TIMETOACT GROUP
AgendaIntroductionUser ExperienceMobile User ExperienceInformation Architecture with XCCManaging Personalization Creating and Managing Content XCC as a Content Master and Web MasterTechnical BackgroundCustomer Statements and SummaryAbout TIMETOACT GROUP
IBM Connections is excellent in Peer-to-Peer Collaboration
CollaborationEmployee Employee
Social Software Peer-To-Peer Collaboration Popular Information stays on Top
Rapidly Growing Content Form Follows Function
Bottom Up / n:n Communication User Generated Content (without Training)
Unofficial Content Set as default Homepage by Employee
Formation of Ideas and Opinions "Employee’s Intranet”
Management
Employees
Web Content Management Systems are excellent in Top-Down Communication
Communication
Web Content Management
Internal Communications Stagnating Content Amount Top Down / 1:n Communication
Approved Content / Directives
Communication of Mgn. Ideas and Opinions Important Information stays on Top Pixel Perfect Layout Dedicated Authors with Intense Training Set as default Homepage by Policy
"Management’s Intranet”
Integration is not easy - Communication and Collaboration are the Antipodes of any Intranet!
Web Content ManagementInternal Communications
Social SoftwarePeer-To-Peer Collaboration
Stagnating Rapidly Growing
Top Down / 1:n Communication Bottom Up / n:n Communication
Approved Content / Directives Unofficial Content
Communication of Mgn. Ideas and Opinions Formation of Ideas and Opinions
Important Information stays on Top Popular Information stays on Top
Pixel Perfect Layout Form Follows Function
Dedicated Authors with Intense Training User Generated Content (without Training)
Set as default Homepage by Policy Set as default Homepage by Employee
"Management’s Intranet” "Employee’s Intranet”
Not integrating Communication with Collaboration is not a solution either.
How should managers communicate, as them-selves or thru internal communications?
Where should employees look for content, in the Web CMS based Intranet or in Social Software?
Wouldn't it be great to have a truly integrated
Social Intranetthat serves
Communication and Collaborationequally well?
Information in Corporate Intranets – Internal Communications managed Content will never cease!
1997 2002 2007 2012 20170%
25%
50%
75%
100%
Internal Communications Managed Content / Web CMSUser Generated Content / Social Software
The Rise of User Generated Content
Integrate Social into Communication?
Integrate Communication into Social?
Choose the Integration Platform
Some Social Features within a Web CMS will not kick off a user generated content revolution
Social Content is more popular and has outgrown Communication Content
Bring the content to where the users want to be!
IBM Connections is an ideal Platform to integrate Internal Communications Content
IBM Connections is popular with users
IBM Connections delivers many services that can be utilized for Web Content Management
Access Management
Search
Liking, Commenting etc.
Open Standards based
IBM
Co
nn
ecti
on
s
Web Content Management Extension for IBM Connections (XCC)
Blogs WiKis Events Files Media Book- marks
Access Management, Approval, etc.
Content Storage, Search, etc.
Leverage & Utilize IBM Connections
Comments, Discussion, Recommendations, etc.
…
News-over
views
Top-News Event-over-views
Links Navi-gation
Clippings …
XCC Leverages & Utilizes IBM Connections for Web Content Management
AgendaIntroduction
User ExperienceMobile User ExperienceInformation Architecture with XCCManaging Personalization Creating and Managing Content XCC as a Content Master and Web MasterTechnical BackgroundCustomer Statements and SummaryAbout TIMETOACT GROUP
Demo 1: User Experiencehttp://youtu.be/7V6WDS7pE5w
AgendaIntroductionUser Experience
Mobile User ExperienceInformation Architecture with XCCManaging Personalization Creating and Managing Content XCC as a Content Master and Web MasterTechnical BackgroundCustomer Statements and SummaryAbout TIMETOACT GROUP
XCC for IBM Mobile Apps (Android & iOS)
New menu item in IBM Connections Mobile App
All Widgets are displayed in a serialized order
Phone and Tablet Layout
Auto switch between Vertical and Horizontal Layout
NEW
AgendaIntroductionUser ExperienceMobile User Experience
Information Architecture with XCCManaging Personalization Creating and Managing Content XCC as a Content Master and Web MasterTechnical BackgroundCustomer Statements and SummaryAbout TIMETOACT GROUP
Demo 2: Using XCChttp://youtu.be/MvdsA0XzOF0
Options for XCC / Schematic Explanations
Option I: IBM Connections Homepage enhanced with Communication
Option I: IBM Connections Homepage enhanced with Communication
IBM ConnectionsActivity Stream
Web Content Mgn.Extension
NEW
IBM CNXRight Column
Managed Content section to the right of the IBM Connections Activity Stream
Suitable for limited Content (News of the Day etc.)
Option II: Communication and Collaboration on the Intranet Homepage
IBM ConnectionsActivity Stream
Web Content Management Extension
IBM CNXRight Column
Option II: Communication and Collaboration on the Homepage
Managed content above the IBM Connections Activity Stream and Right Column.
Managed Content is seen every time Activity Stream is viewed. (That is an advantage and a disadvantage)
NEW
Option III: Communication and Collaboration side by side
Option III: Communication and Collaboration side by side
1. New menu item with managed content
2. IBM Connections Homepage rename to whatever you call your ‘Connections’ internally
Web Content Management Extension
IBM Connections Activity Stream
NEW
Managed Content is seen at least once a day.
Managed Content is always available with one click.
IBM CNXRight Column
Elements for Web Content Management
Navigation with Drop-Down Menu
Links
Department News Regional News
Clipping Widget (e.g. Stock Quote)
Events
XCC Pages contain
XCC Widgets and
IBM Connections Widgets (optionally)
XCC Widgets display
Content created and managed in IBM Connections Communities (Blogs, Bookmarks, WiKis etc.)
Content retrieved from external sources (Atom & RSS Feeds, Clipping, iFrame)
XCC Widgets can be personalized…
Static Content(e.g. Hotline)
Weather Widget
Top News
News Channel Widget
HR News
Marketing News
My Communities
IBM Connections Communities Web Content Management Extension Page(s)
Internal Communications Community (-> Communications Department and Management)
Business Unit 1 Community (All BU 1 Employees)
BU 1 Sub Community(-> BU 1 Management)
Service Unit I Community (All SU A Employees)
SU I Sub Community (-> SU II Management)
Business Unit 2 Community (All BU 2 Employees)
BU 2 Sub Community(-> BU 2 Management)
Navigation with Drop-Down Menu
Links (aggregated)
Business Unit A News
Business Unit B News
Clipping Widget (e.g. Stock Quote)
Events (aggregated)
Static Content(e.g. Hotline)
Weather Widget
Top News
Service Unit News
HR News
Marketing News
My Communities(CNX Widget)
Mapping Connections Communities to XCC Widgets
Service Unit II Community (All SU B Employees)
SU II Sub Community(-> SU II Management)
Option IV: Personalized Communicationintegrated into Collaboration
IBM Connections Communities Web Content Management Extension Page(s)
Internal Communications Community (-> Communications Department and Management)
Business Unit 1 Community (All BU 1 Employees)
BU 1 Sub Community(-> BU 1 Management)
Business Unit 2 Community (All BU 2 Employees)
BU 2 Sub Community(-> BU 2 Management)
Service Unit I Community (All SU A Employees)
SU I Sub Community (-> SU II Management)
Service Unit II Community (All SU B Employees)
SU II Sub Community(-> SU II Management)
Region A Community (All Region A Employees)
Region A Sub Community (-> Region A Management)
Region B Community (All Region B Employees)
Region B Sub Community(-> Region B Management)
Navigation with Drop-Down Menu
Links (personalized, aggregated)
Business Unit News (personalized)
Regional News(personalized)
Clipping Widget (e.g. Stock Quote)
Events (personalized, aggregated)
Static Content(e.g. Hotline)
Weather Widget
Top News
Service Unit News
HR News
Marketing News
My Communities(CNX Widget)
Option IV: Connections Communities with Personalization
Option V: Internal Communicationswith Multiple Landing Pages for Business Units or Service Unitsintegrated into Collaboration
Option V: Landing Pages
Create a landing page for each Branch, Division, Region…
Link landing pages with navigation
Delegate page maintenance
Option VI: Conventional Web CMS or Portal based Intranet with XCC based Communication for Branches, Divisionsand Communities
Option VI: Conventional Intranet with XCC Landing Pages for Branches, Divisions or Communities
Large companies with large internal communication departments or specific integration requirements might keep their intranet homepage on a dedicated Web CMS or Portal
XCC is used for landing pages for Business Units, Service Units or IBM Connections Communities
Landing pages are available thru conventional Intranet and IBM Connections top navigation and Connections Communities
Portal or Web CMS
basedIntranet
Homepage
SU1 SU 2 SU 3 SU 4
BU1 BU 2 BU 3 BU 4
Option VI: Conventional Intranet with XCC Landing Pages for Branches, Divisions or Communities
Direct access to landing pages from customized IBM Connections menu.
Option VII: Personalized Communicationand Business Unit Landing Pagesintegrated into Collaboration
Option VII: Personalized Communicationwith Landing Pages
Use IBM Connections with the Web Content Management Extension as the only platform for personalized Intranet with landing pages for business units, service units, and large communities.
AgendaIntroductionUser ExperienceMobile User ExperienceInformation Architecture with XCC
Managing Personalization Creating and Managing Content XCC as a Content Master and Web MasterTechnical BackgroundCustomer Statements and SummaryAbout TIMETOACT GROUP
Demo 3: Using Personalization with XCChttp://youtu.be/yaHGg9oirvw
PersonalizationAll Content from IBM Connections can be personalized
LDAP Profile based Personalization
Custom Profile based Personalization
Cookie based Personalization (iFrame Widget)
Navigation (optionally personalized)
Company News(Not Personalized)
Department News(Passive Personalization thru LDAP / Profile Field)
Regional News(Passive Personalization thru LDAP / Profile Field)
Widget ABC(Active Personalization thru Custom Profile Flied)
Widget XYZ(Active Personalization thru Custom Profile Flied)
Weather Widget(Active Personalization with Cookie)
Personalization / TargetingAny XCC widget can be personalized by any profile attribute:
Passive Personalization / Targeting Division / Business Unit / Team
Language
Region
…
Active Personalization Interest (Personal Preference)
Custom Profile based Personalization
Any XCC Widget can be personalized by profile fields with personal preferences (active personalization)
BU Preference
Location Preference
…
Personalization - Settings
Activation within each widgets settings
Selection of profile field the personalization will be based upon
Enter a value and select a channel for each value
Default channel as fall back
AgendaIntroductionUser ExperienceMobile User ExperienceInformation Architecture with XCCManaging Personalization
Creating and Managing Content XCC as a Content Master and Web MasterTechnical BackgroundCustomer Statements and SummaryAbout TIMETOACT GROUP
Demo 4: Publishing News with XCChttp://youtu.be/Pxom5UrOTCI
Creating and Editing News
To create a News, simply create a blog entry in a community
Upload an image, select an already uploaded image or link to an image from the web, select an image alignment.
Optional: Restrict comments / emoticons
Optional: Set a publish date
Post blog entry or request approval for the blog entry from the Community owner.
DoneNo need to resize pictures for Top News or News overviews
Approval Workflow for News Activate approval workflow by setting members of a community to “Draft”
Members will have to submit entries for review before posting
Owners will get a mail with the review request and a link to the entry
Editing the Navigation
To edit the Navigation simply move the WiKi pages in the community
To create a link to an external website simply paste the URL into the WiKi page
AgendaIntroductionUser ExperienceMobile User ExperienceInformation Architecture with XCCManaging Personalization Creating and Managing Content
XCC as a Content Master and Web MasterTechnical BackgroundCustomer Statements and SummaryAbout TIMETOACT GROUP
Feature Overview & ScreenshotsPage Settings
Page Management
Navigation Widget
IBM Connections Activity Stream and Widgets
Top News Widget
Single News Widget
News Channel Widget
Embedded Experience
Files Widget
Links Widget
Calendar / Events Widget
Static Content Widget – Blogs
Static Content Widget – Wiki
Clipping / iFrame Widget
Page SettingsPage Title
Each landing page can be assigned an individual page title
LayoutAssign individual layouts / styles to business units.
GridSelect a Grid
NavigationSee slide “Navigation”
Page ManagementPage List
List all pages with ID, Title, Last Modified, Modified By, Edit Rights
Sort pages by attribute
Search pages by title or ID
Delete Pages
Edit RightsDelegate page maintenance to individual (LOB) authors / content curators
Copy PagesQuickly create landing pages for departments, locations etc. by copying pages / templates including all widgets.
XCC SettingsUpload
Upload CSS files and GIF/JPG/PNG files
CSS DownloadDownload CSS file
Layout Customization with CSS Upload a custom CSS to change the layout
Have individual layouts for different business units / landing pages
Widget SettingsOpen Widget Properties
Visible to Content Masters and Admins
Edit Widget Properties
General properties
Title, Height
Personalization
Source
Widget specific properties
Layout
NavigationThe Navigation is created with a Connections Wiki
Navigation can be modified by drag & drop of Wiki pages
Navigation entries open Wiki pages as embedded experience or external URLs
Up to three levels are displayed
Can be personalized
Top News Widget
Large picture
Headline, date and abstract
The content is created with one blog entry
Can be personalized
News Channel Widget
1-10 News Channels
All Channels are always visible (channels do not cover each other)
On mouse over slider buttons appear, channel slides horizontally to older news
Each teaser contains a thumbnail picture, headline, date and an abstract
Can be personalized
News WidgetShow latest posts
Show selected posts
List style, slider style
Comments and likes indicators (optional)
Can be personalized
Embedded ExperienceContent (Wiki and News, i.e. blog entries) are displayed in an “Embedded Experience”
Author and publishing date
Liking and Unliking
View Comments
Posts Comments
Files Widget
Display files with application icon in alphabetical order
Each Community is displayed in one tab
Allows direct download
Slider appears automatically if tabs do not fit
Can be personalized
Links Widget
Links display bookmarks from communities in alphabetical order
Links can be organized in tabs
Slider appears automatically if tabs do not fit
Can be personalized
Events Widget
Display of community events
Merges events from multiple communities
Color coding for different communities
View by month, week and day
User friendly date picker
Display of current and remaining days, weeks or month in the year
Events Widget – Embedded Experience
Embedded Experience with attendees and comments
Mouse-Over with short description
Static Content Widget (Blog or Wiki)
1:1 display of a blog entry rich text
Especially useful for any highly formatted content
Include linked images as “buttons”
Include embedded videos
…
Extract content from an external website, e.g.:
Stock price
Weather Widget
News from company homepage
(Requires some HTML/CSS/JS knowledge)
Clipping Widget
Integrate an external website
iFrame Widget
IBM Connections Widgets
Most IBM Connections “My Page” widgets can be added to Web CMS pages
Mix CMS Widgets with IBM Connections Widgets on one page
AgendaIntroductionUser ExperienceMobile User ExperienceInformation Architecture with XCCManaging Personalization Creating and Managing Content XCC as a Content Master and Web Master
Technical BackgroundCustomer Statements and SummaryAbout TIMETOACT GROUP
XCC ArchitectureRuns as an application on the IBM Connections server
Does not require additional hardware resources
Very easy to install (<< 1 h)
Easy Customization (Upload custom CSS file)
Easy Configuration, no IT know how required
Integrating a dedicated Intranet Web CMS with IBM Connections
IBM Connections and a dedicated Web CMS
IBM Connections with Web CM Extension (XCC)
CMS Features Full featured Web CMS - Limited FeaturesSingle Sign On for CMS & Connections
- Integration Project required Single Sign On is given
Read Access Mgn. - External Read Access Mgn. Managed thru Community access Search Integration - Integration Project required Integration is givenUI Integration - Integration Project required or Side
by side Seamlessly Integrated
Authoring - Dedicated Authors with Training Simple (Management Compatible)Activity Stream - No Integration Integration is givenSocial (Commenting, Re-commendations, Lists etc.)
- No Integration Integration is given
Personalization - Project required Based on Profile Properties
XCC Release History08.2012 Release 1.0
for Connections 3.005.2013 Release 2.0 Beta (Limited Availability)
Connections 4.0 Activity Stream on Homepage
10.2013 Release 2.0 (General Availability)
Connections 4.0 & 4.5Personalization
11.2013 Release 2.01 / 2.02Improvements & Bug fixesPerformance IncreasesPersonalization for Custom Profile Fields
12.2013 Release 2.03Improvements
01.2014 Release 3.0
Improvements & Bug fixesNew WidgetsMobileGrid Layout
02.2014 Release 3.01 / 3.02Improvements & Bug fixes
03.2014 Release 4.0Page Management Capabilities extendedPage Settings extendedPage specific Layout Content Master UI ImprovementsPerformance ImprovementsAndroid App Support
XCC Future Plans
Q2.2014 Release 4.X (planned)MultilingualismAtom & RSS Feed WidgetPeople Finder WidgetCCM Widget
Q2.2014 Release 5.0 (planned)Community Landing PagesIBM Connections Next Support
What do you think? What do you want?We love XCC and think it is ideal for many companies. We still have lots of ideas on our wish list for the next releases. However, most important to us is to know what you think!
Could you run your internal communications with XCC?
Do you have any ideas or wishes for our next releases?
Please talk to us! We need your feedback. Thank you!
AgendaIntroductionUser ExperienceMobile User ExperienceInformation Architecture with XCCManaging Personalization Creating and Managing Content XCC as a Content Master and Web MasterTechnical Background
Customer Statements and SummaryAbout TIMETOACT GROUP
Customer Statements“Dear Felix, IBM Connect 2014 confirmed for me that the choices we made regarding IBM Connections and to combine it with your product, the Web Content Management Extension for IBM Connections were the right decisions and we will stick to that.”
Til Nieuweboer, Manager Operations at ING Insurance
Customer Statements
“XCC revolutionized our Intranet entirely! Now, relevant content can be populated completely intuitive within seconds and is globally accessible. It is a real innovation.”
Eva MartinezOrganizational DevelopmentLapp Holding AG
Customer Statements
“In order for Pilz Connections to succeed, it was important to offer all employees simple and clear first steps into the world of social business. The TIMETOACT solution enabled us to avoid reservations and acquaint users with the concept of knowledge management.”
Jürgen Fischer, Project Manager Communication and Collaboration Services, Pilz GmbH & Co.KG
Customer Statements
“Felix, I do not think you will have problems selling your product once people figure it out. Your product completes IBM Connections. As you say in your marketing material it provides the top-down communication that overlays IBM Connections so that the employee has no other place to attend to. They get the top down via your product and the bottom up via IBM Connections. Employees do not have to go anywhere else, everything is in one place.”
US Government Customer with “no public reference” policy. Willing to talk to potential customers, ask for contact information.
IBM StatementsTo get the most out of a social software application it should be seamlessly integrated in the work environment of users. (…) TimeToAct takes this trend further with their new solution out of their IBM Connections lab: Web CMS Extension for IBM Connections.
The Web CMS Extension for IBM Connections provides a seamless integration of different content into your IBM Connections platform. Through the built in applications, user groups with access to the editorial communities can create content which will then be displayed on a consolidated custom homepage. External content like a corporate newsfeed or a Google Weather widget can be offered on the custom homepage as well.
http://www.lbenitez.com/2014/02/timetoact-releases-their-newest-content.html
XCC Key Advantages
Simplicity for Users and Authors
100% Integration
Increases IBM Connections Adoption
Easy Implementation & Maintenance
Cost Efficient, increases ROI on IBM Connections
XCC for IBM Connections Installed Base Increase IBM Connections usage by 50% to 100%
All employees have a crucial reason to visit IBM Connections to access the integrated Internal Communications
Newbies benefit from structured content
Newbies discover content faster (even if they do not yet follow other employees or communities)
All employees benefit from inline liking and commenting of managed
Many employees can be evolved as authors and content contributors for landing pages for business units, service units, locations and projects
Increases Return on Investments into IBM ConnectionsCuts cost for selection, purchase, implementation, integration, training and running another platform besides IBM Connections
XCC from different Perspectives IUser Perspective (Employee, Reader)
Navigation IntegrationCommunication and Collaboration are either on the same page or available within one clickSearch IntegrationAll content is within one indexSocial Integration
Content from Internal Communications can be liked and commented (unless restricted) just as the Collaborative ContentContent Publishing, Liking and Commenting is integrated into the Activity Stream
Single Sign OnSign in for Web Content Management System / Website is not required
XCC from different Perspectives IIUser Perspective (Employee, Reader)…
PersonalizedReaders get the see the content that is relevant to them, e.g. content from their
Region, LocationDepartment, Branch
Mobile User PerspectiveAndroid & iOS IBM Connection AppsAll Content is available within these apps
Author PerspectiveAuthors do not need to choose a system to publish their content, all content is published in one system, i.e. IBM ConnectionsCreating Content is really easy, no technical training required (i.e. management compatible)
XCC from different Perspectives IIIInternal Communications Perspective
Fast CI adoptionFast and simple content arrangementFlexible integration from external sources (Atom, RSS, iFrame, Web Clipping, Custom Widgets)Serve different branches with separate landing pagesDelegate content authoring to content ownersFast and simple personalization
Collaboration Networking PerspectiveIncreases the reasons to and frequency of visiting IBM ConnectionsStructured content increases IBM Connections acceptance and adoption to newbies Inline liking and commenting lowers the threshold to participate
XCC from different Perspectives IVInformation Architect Perspective
Very strong integration between communication and collaboration createsa true Social IntranetAuthoring responsibility can be delegated to information / process owner
IT Management PerspectiveThe IT does not need to select, purchase, implement, integrate, train or run another platform besides IBM Connections. Implementing Web Content Management Extension in an hourConfiguration and Layout Customization in a week or lessRead and Author Access Management is given thru Communities, no separate Access Management requiredPersonalization is really easy, no technical project requiredNo external Web CMS required
XCC from different Perspectives VBudget Owner / Controller Perspective
Much cheaper then implementing, integrating and running two separate platformsIncreases return on investments (ROI) into IBM Connections substantially
Get Started1. Receive a 30 day free trial license
http://timetoact.de/ttacms.nsf/id/Demo-Download-XCC-en
2. Install XCC on your IBM Connections (< 30 min)XCC is only visible to users after minor changes the IBM Connections theme. XCC can therefore be installed, tested and customized in the production environment without any interference with users.
3. Create and customize your first XCC page (< 60 min)
4. Customize your XCC layout (< 180 min CSS editing)
XCC License Types
1. Single Homepage without Personalization
2. With Page Management, without Personalization
3. With Page Management and Personalization
AgendaIntroductionUser ExperienceMobile User ExperienceInformation Architecture with XCCManaging Personalization Creating and Managing Content XCC as a Content Master and Web MasterTechnical BackgroundCustomer Statements and Summary
About TIMETOACT GROUP
Web Content Management Extension (XCC)Team Members
Felix Binsack (XCC Product Idea & Sponsor)+49 221 [email protected]
Babett Schäfer (XCC Consultant, QA)+ 49 221 [email protected]
Philipp van den Boom (XCC Inside Sales)+ 49 221 [email protected]
Nadine Westerbur (XCC Inside Sales)+ 49 221 [email protected]
XCC Architects & Developers
Support [email protected]+ 49 221 97343-53
Intranet, Internal Communications & Web Content Management SystemsTIMETOACT has huge experience with Intranets and Web Content Management
First Domino based Web CMS in 1997
Development of the TIMETOWEB Web CMS
Many hundreds of web projects working with internal communications and marketing departments
Our Assets & Services for IBM Connections
Implementation Rollout Adoption
ITLO
B
Deployment
Information Architecture Consulting
Web Content Management Extension (XCC)
Quick Start Kit
Help CenterTraining Coaching
CI Adoption Widget Development / Legacy Data Integration
Connections Administration Toolkit (CAT)
Consulting
Hosting
Gamification
MarketingBranding
Governance
Support
Admin Trainings
KPI Analytics
Sign In Mgn.
Asset / Best Practice ServiceProduct
Profile Extension
Connections Administration Toolkit "CAT"Intuitive Interface for the Administration of Connections
BenefitsWeb UI for administration and configuration of IBM Connections
No wsadmin commands
No XML editing
Analyze and fix user synchronization problems
No in depth WebSphere skills required
Eliminates the complexity of Connections administration
Speeds up handling of administrative tasks
Unveils the hidden treasures of Connections administration
Reduces costs of operating IBM Connections and TCO
Administer Connections from everywhere, even with your iPad ...
Our Social Business Implementation ChecklistThe ROOTS and FRUITSof a Successful Social Intranet Implementationhttp://socialintranet.de
Social Software – Our Video (german only)https://www.youtube.com/watch?v=NBsvzwEoBJg
Herausforderungen im Intranet
