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1©2014 Saba Software, Inc.
Stop the Madness! Reinvent your Performance Reviews
Babak Salimi, Sr. Director Product Marketing
4©2014 Saba Software, Inc.
58% of companies believe their
performance management process
1) is not an effective use of time
2) is weak in driving engagement
and high performance.
July 2, 2014 –“Disrupt The Employee Performance Process To Align With Business And Customer Outcomes”
5©2014 Saba Software, Inc.
Forrester Research report findings
• Once-a-year feedback
does not drive employee
engagement
• Traditional performance
ratings and rankings run
counter to teamwork and
collaboration
• Performance reviews are
an unproductive time drain
• Compensation and
performance evaluations
don’t blend well
6©2014 Saba Software, Inc.
For Example: Receiving Feedback
what is intended to be a
constructive and helpful
discussion quickly falls
apart when the appraisees
hear critical feedback
7©2014 Saba Software, Inc.
• Research has shown that when a person
is put in defensive, activity diminishes in
certain parts of the brain…
• when that happens, “people’s fields of
view actually constrict, they can take in a
narrower stream of data, and there’s a
restriction in creativity.” says David Rock,
author of “Your Brain at Work”
Performance Reviews put you on defensive
8©2014 Saba Software, Inc.
Only 23% of the HR
professionals surveyed
by CEB for their research
study felt that their review
process was satisfactory.
9©2014 Saba Software, Inc.
• Talent is top business
concern of CEOs in 2015
18th Annual Global CEO SurveyPublished Jan. 2015
10©2014 Saba Software, Inc.
18th Annual Global CEO SurveyPublished Jan. 2015
• Talent is top business
concern of CEOs in 2015
11©2014 Saba Software, Inc.
1. Preserve Status Quo
2. Transform from a
rearview mirror employee
performance management
approach to a more real-time
employee performance
enablement & empowerment
paradigm
So, what should we do?
12©2014 Saba Software, Inc.
Effective Performance Management
• Cultivates engagement & continuous feedback
• Fosters coaching and development
• Enables talent mobility
• Lays the foundation for promoting a healthy dialogue between managers and their direct reports
Increasing employee engagement and productivity
13©2014 Saba Software, Inc.
• Need to boost engagement, collaboration & productivity
• Need to drive better performance results
• Need to improve retention across my org
• Need to increase agility & innovation
• Management directive for transformation
• Learning lessons from other companies
• Other reasons (please share in the chat panel)
What is your top reason for looking to change your traditional performance review process?
16©2014 Saba Software, Inc.
• < 25%
• 25% - 50%
• 50% - 75%
• > 75%
What percentage of your workforce is millennials?
18©2014 Saba Software, Inc.
Key to Managing and Motivating Millennial Employees
Strong, involved management
Seeing the higher purpose in their work
Proper, timely recognition
Challenging, engaging, fun work
Embracing Modern Technology
19©2014 Saba Software, Inc.
• Recognize everyday
excellence through social
impressions, leaderboards
and badges
• Private feedback
“even-better-if”
• Smartphone and tablet
access allows for employee
engagement regardless of
physical location
Increase engagement with real-time feedback
21©2014 Saba Software, Inc.
According to Bersin by
Deloitte, organizations
that do a good job of
recognizing employees
perform 14 times better
than those that don’t.
Effective Workplace Recognition
1. Recognize meaningful things
2. Make sure recognition is timely
3. Make recognition highly visible
and public
4. Make sure recognition is fair and
consistent
22©2014 Saba Software, Inc.
• Big Data & Analytics is
viewed as top priority
in 2015 by CEOs
18th Annual Global CEO SurveyPublished Jan. 2015
25©2014 Saba Software, Inc.
• Machine learning suggests
personal recommendations
on classes, mentors and
relevant content
• Create performance-driven
development plans for
individuals or teams
• Real-time collaboration tools
aid team management and
communication
Coaching and Development with Saba Cloud’s TIM, The Intelligent Mentor
26©2014 Saba Software, Inc.
Intelligent and proactive compensation recommendations improve retention and reduce costs
• Get proactive notifications of at-risk employees
• Leverage actionable analytics on cost of retention vs loss
• Reduce budget planning complexity with data to prioritize compensation investments
27©2014 Saba Software, Inc.
Intelligent Career Planning empower employee growth and self-development
• Empower employees to research and plan their careers
• Compare several paths and how to get there
• Leverage TIM’s guidance on classes, content, experts to fill competency gaps and mobility via open positions of interest
28©2014 Saba Software, Inc.
Simplified goal management improves productivity
• Enable alignment and transparency across the organization,with macro-level views and one-click navigation
• Mobile and Social
29©2014 Saba Software, Inc.
• Start with a culture of continuous learning and development.
• Continuously align employee goals with the organization’s business objectives.
• Stop the stack ranking!
• Simplify the performance management process.
• Invest in a performance management system with smart technology.
Transforming employee performance management
32©2014 Saba Software, Inc.
Thank You
www.saba.com
facebook.com/SabaSoftware
twitter.com@SabaSoftware
linkedin.com/company/saba