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Always On – Mobile First
Thousands of Employees, Millions of Devices, Billions of Things Welcome to the Connected World
2 Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Digital Masters Are Leading
Source: Capgemini Consulting-MIT Analysis – Digital Transformation: A roadmap for billion-dollar organisations (c) 2012.
Transformation management intensity
Dig
ital i
nten
sity
Fashionistas Digital Masters
Beginners Conservatives
+26% -11%
3 Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
What The Digital Masters Are Doing With IoT
Low Maturity: <40% of firms provide IoT solutions that support the feature
High Maturity : >60% off firms provide IoT solutions that support the feature
Medium Maturity : 40-60% of firms provide IoT solutions that support the feature
Basic Information
Support (Alerts and Notifications)
Remote Operability
Support (Remote Control and
Configuration)
Performance Improvement
Support (Predictive Maintenance / Productivity Enhancement
Insights)
Industrial Manufacturing Medical Devices
Utilities
Auto Manufacturing
Insurance
Home Appliances
Pharmaceuticals
Industry Group
Predictive maintenance and productivity enhancement insights based on sensor data
Performance Improvement
Support
Example: GE applies advanced analytics techniques to the data collected from its connected equipment to improve machine utilization and efficiency.
Ability to be controlled and configured remotely
Remote Operability Support
Example: GM’s OnStar system allows vehicle owners to remotely lock and unlock their car doors, and flash the horn and lights through a smartphone app.
Delivery of alerts and notifications on product status
Basic Information Support
Example: Whirlpool’s smart appliances notify users when a wash cycle is complete or the refrigerator door is open, via a smartphone app.
4 Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
IoT Is The Logical Progression From Enterprise Mobility Management
Millions of Devices, Billions of Apps, Trillions of Things...
Reach
Ric
hnes
s
Internet of
Things Secure
Data Management
Mobile Applications Management
Mobile Device
Management
5 Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Have You Thought About The Security Implications?
Risk Analysis Secured Design Rigorous Testing Secured Coding Security Certification
6 Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
The Monetization Opportunity…
69% users concerned that a connected appliance could result in a data breach1
1 fortinet, “Connected Home Survey”, 2014 2 Capgemini Consulting, “Internet of Things” Are Organization Ready for a Multi-Trillion Dollar prize”, 2014
Only 13% organizations offer
IoT solutions that integrate with
third party Products
and services2
Monetization is held back by multiple challenges
Need for Innovative Approach
Lack of Established Standards
Security and Privacy Concerns
Key Monetization Challenges
Ecosystem Building
Organizations develop a platform,
charging partners and customers
Hardware Premium
Organizations charge a price-
premium for connected features
Service Revenue
Organizations generate recurring
revenues through monetized services
Data Revenue Organizations
make money by selling data
extracted from sensors
Complexity of IoT Monetization Model
Rel
atio
nshi
p w
ith C
usto
mer
Basic Advanced
Tran
sact
iona
l C
olla
bora
tive
Rel
atio
nal
Hardware Premium
Data Revenue
Ecosystem Building
Service Revenue
7 Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Are You Ready To Realize Your IoT Potential?
Business
IT Infrastructure
Skill Sets
IoT Potential Realized
Revise SLAs to meet customer need for reduced response time
Base key decisions on facts and figures
Identify the commercial model that makes sense
Revamp security and policies to reflect new reality
Governance
Emphasize ease-of-use in IoT solution design to overcome
barriers to adoption
Identify IoT sales champions
Augment product management capabilities with services expertise
Drive partnerships across all layers
Connect IT systems in different areas to provide
unified view
Shift from on-premises infrastructure to cloud
Promote early wins internally
Create specialized teams
for IoT solution support
Evaluate impact of technology changes on business model
8 Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Thank You
Fernando Alvarez Chief Digital Officer, Capgemini Consulting [email protected]
9 Copyright © 2015 Capgemini and Sogeti. All Rights Reserved
Thousands of Employees, Millions of Devices, Billions of Things | March 2015
Thank You
Simon Short DCX & Mobile Solutions Global Leader [email protected]
www.sogeti.com/mobility www.capgemini.com/mobility
The information contained in this presentation is proprietary. Copyright © 2015 Capgemini and Sogeti. All rights reserved. Rightshore® is a trademark belonging to Capgemini.
About Capgemini and Sogeti With almost 145,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.573 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
Sogeti is a leading provider of technology and software testing, specializing in Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and Cyber Security. Sogeti brings together more than 20,000 professionals in 15 countries and has a strong local presence in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange
Capgemini and Sogeti offer end-to-end Mobile Solutions for mobile strategy and services as an Enterprise Mobility Orchestrator. Deploying a framework of harmonized methods, accelerators and industrialized services, the Enterprise Mobility Orchestrator services can help create, implement and support an organization’s mobile strategy. To address all areas of a business going mobile, the service portfolio covers: Strategy; Experience & Design; Development; Testing; Security; and Managed Mobility. Together, Capgemini and Sogeti have combined their extensive capabilities in strategic consulting, technology excellence, industry solutions and global delivery to help organizations optimize their mobile business potential.
Always On – Mobile First