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Chapter 7 Presentation by Michael Camp, Nausha Khan, and Jacob Dybedahl
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M I C H A E L C A M P - N A U S H A K H A N - J A C O B D Y B E D A H L
Theories of Interpersonal Communication
- D AV I D L E E R O T H
“It doesn't matter if you win or loose, it's how good you looked”
Roth, David Lee. Interview with Martha Quinn. MTV Video Music Awards. 1984
Theories of Interpersonal Communication: Face Management
Face: Our public self-image
Facework: The maintenance of our presented self-image.
Preventative Facework Corrective Facework
Avoiding face loss
“I don’t know about that, but how bout the weather?”
Restoring lost face
“Oh, I’m sorry”
Face Management
Politeness Theory
Positive face need – the desire to be valued and included by others whom we care about.
Negative face need – desire to be free from imposition, constraint, or intrusion.
Assumptions that guide politeness theory
Threats to both positive and negative face need are a natural, daily occurrence in everyday human interaction.
Face-threatening acts are complex, and speech acts that threaten face may proceed in a variety of ways
Presumes that any rational agent will seek to avoid face threatening acts, or will employ strategies to minimize threat
Staircase model of interaction stages
Coming Together
Coming Apart
Staircase model of interaction stages
Bonding
Integrating
Intensifying
Circumscribing
Stagnating
Avoiding
Staircase model of interaction stages
Uncertainty Strategies
Passive strategy – observe the person from afar
Active strategy – manipulate the environment
Interactive strategy – engaging in direct, face-to-face interaction
WE TRY TO MINIMIZE OUR COSTS AND MAXIMZE OUR REWARDS IN
RELATIONSHIPS.
Social Penetration Theory
Accentuate Positives Hide Negatives
In SPT, we tell them what they want to hear. In URT, we tell them what we think they want to hear.
As we get closer to someone, we disclose more, like the layers of an onion.
From basic info to specific personality traits.
• Conventionality/Uniqueness
Baxter and Montgomery’s Relational Dialectics
•Connection/Autonomy
Internal Form
•Inclusion/Seclusion
External Form
• Predictability/Novelty
• Revelation/Concealment
• Openness/Closedness
Integration/Separation
Expression/Privacy Stability/Change
Based on L.A Baxter & B.M Montgomery (1996), Relating: Dialogues and dialectics.
Responses to dialectics
Selection: selecting and satisfying one opposite while disregarding the other
Alternation: alternating between the opposites, choosing to meet the needs of one opposite at a time
Segmentation: the choice to satisfy y one need in one relational situation while satisfying the opposite need in a different situation.
Neutralization: compromising and finding a balance of happy medium.
Communication Boundary Management
The four concepts of CBM Formation or upbringing
Coordination of boundary rules
Coordination
Turbulence
Rumors Wish Rumors
Communication Isn’t Always Positive
“I heard George Clooney is dating Jennifer Aniston!”
Buy the rumor, sell the fact. Wisner, Bob. Farmer's Digest. 1976
“I heard Uncle Ted is buying a corvette!”
Interpersonal Communication is complex