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techsytalk LIVE session. www.techsytalk.com The Ultimate Meeting Professionals Guide to Internet Connectivity Jim Spellos (Meeting U) http://www.meeting-u.com/ Ever hosted a meeting/event at a venue whose internet speed made the 90′s dial-up connection seem like fiber-optic speed?! That can be an event planner’s NIGHTMARE – especially if internet connectivity is paramount to your event. Meetings titan, Jim Spellos of Meetings U is going to equip you with all that you need to know BEFORE HAND to thwart the internet boogey man. This session provides an easy to follow overview and understanding of what you need to know and discuss to ensure that your next meeting doesn’t fail due to the presence of essential technology.
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Two Questions to Begin (Text responses to 22333)
Do You Test Bandwidth on a Site Inspec5on?
Yes – 547880 No – 547881 What’s Bandwidth? -‐ 547882
Do You Nego5ate Connec5vity Costs in
Your Contracts? Yes – 547922 No – 547923 I Can Do That? -‐ 547924
The Ultimate Meeting Professionals Guide to Internet Connectivity
Jim Spellos Techsytalk
August 19, 2014
Can You Talk the Talk?
• Bandwidth
The amount of data that can be transferred every second across the
internet. Typically measured in bits per second (bps)
Do you include bandwidth & internet data on your RFP and
Post-Con Reports?
Cool Tool – Speed Test App – Check it out!
Bandwidth - Shared vs. Dedicated
• 4 Streams
§ Guest Room (Shared)
§ PresentaTons/Services (Dedicated)
§ Event OperaTons (Dedicated)
§ AXendees (Shared).
Can You Talk the Talk?
• Bandwidth • IP Request
The number of Tmes a device “requests” to visit a web page
Can You Talk the Talk?
• Bandwidth • IP Request • Digital Density
The number of devices (not people) accessing the internet at a given Tme.
Pet Peeves: Two Points of View
Planner Pet Peeves About Connectivity & Hoteliers
• Charging for amount of bandwidth used
• Double dipping for mulTple devices
• Having to purchase before tesTng • And what’s with that %@&!
ConvenTon Center pricing?.
Planners – Are you tesTng bandwidth on your site visit? You should be!
Supplier Pet Peeves About Connectivity & Planners
• Not knowing your usage history
• Discussing needs a few days before the conference
• Not knowing your usage history (did I menTon that already?).
It’s Gonna Cost Ya!
• How much should you pay?
• Supplier perspecTve • Planner perspecTve • Reality Check.
The speed and consistency of the connecTons, and not the cost, should be your most important consideraTon.
Critical Questions
Previous Hotel
• How much bandwidth did we use at our meeTng?
• How many IP requests did we make (hourly basis)?
• What was our peak bandwidth & IP usage?
Hotels Under Consideration
• Who manages the bandwidth? • How big is the pipeline? • How many concurrent IP requests
can you handle…and where? • Is it shared or dedicated…and
where? • What is the age of the pipeline?
Also ask how much bandwidth is dedicated for the guest rooms.
App Provider
• Is the app naTve or web-‐based?
• How much bandwidth/device is recommended?
What else at your event requires bandwidth? Shouldn’t be that much today…but that’s also changing!
Your Friend, the Hotel’s IT Director
• Include him/her in the site visit
• Copy them on all your technical quesTons.
Odds & Ends
• How usable are 3G, 4G & LTE?
• Issues with MiFi
• Analyze your WiFi – WiFi analyzer app (Android).
Recap of Key Points
• Understanding the terms
• IdenTfying criTcal tools • Knowing which quesTons to ask.
Thank You!
James Spellos, CMP President, Meeting U.
[email protected] www.meeting-u.com
www.jspellos.wordpress.com facebook.com/meetingu
twitter.com/jspellos paper.li/jspellos
scoop.it/way-cool-tools and on…and on…and on…