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The Science of Building Community By Jennifer Sable Lopez Director of Community at SEOmoz @jennita

The Science of Building Community

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Presented at Interactivity Digital, in South Beach, Florida. This was part of a panel discussing how to use Social to build community.

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Page 1: The Science of Building Community

The Science of Building Community

By Jennifer Sable Lopez Director of Community at SEOmoz

@jennita

Page 2: The Science of Building Community

I’M MUCH

MORE

INTERESTING

ON THE

INTERNET

Page 3: The Science of Building Community

You’re ready to be interested.

5 Steps.

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1. Find Your People

Page 5: The Science of Building Community

Advocates,

Influencers,

Prospective Clients

1. Find Your People

Page 6: The Science of Building Community

Followerwonk

@jennita #ID2013

Search what people say about themselves

Page 7: The Science of Building Community

Followerwonk

@jennita #ID2013

By hovering over a name, you get more info about the person’s engagement, how often they tweet with URLs, as well as their retweets. This is an excellent way to see if they’re someone who just spits out content, or actually engages with their followers.

Page 8: The Science of Building Community

Followerwonk

@jennita #ID2013

Compare Users to find similar followers

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Followerwonk

@jennita #ID2013

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Twitter Search

@jennita #ID2013

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Google+ Search

@jennita #ID2013

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Pinterest

@jennita #ID2013

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@jennita #ID2013

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1. Find Your People

2. Find Their Interests/Passions

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Rapportive

@jennita #ID2013

Jackpot baby!

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@jennita #ID2013

What types of questions do they ask/answer

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Advanced Searches

@jennita #ID2013

What do they pin??

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1.  Find Your People

2. Find Their Interests/Passions

3. What Do They Talk About

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Community Content Curation

@jennita #ID2013

http://www.seomoz.org/webinars/social-content-curation

Page 20: The Science of Building Community

Topsy

@jennita #ID2013

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LinkedIn Today

@jennita #ID2013

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Rowfeeder

@jennita #ID2013

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Rowfeeder

@jennita #ID2013

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Rowfeeder

@jennita #ID2013

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Twitter Lists

@jennita #ID2013

They *are* good for something!

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1.  Find Your People

2. Find Their Interests/Passions

3. What Do They Talk About?

4. Now, Engage

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@jennita #ID2013

Schedule tweets + Review Analytics

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@jennita #ID2013

Connects to the apps you’re already using

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@jennita #ID2013

Content Roundup Create an email Write a post Make a video

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@jennita #ID2013

Promoting them = them promoting you

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Talk about what *they* care about

@jennita #ID2013

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And what *they* love

@jennita #ID2013

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1.  Find Your People

2. Find Their Interests/Passions

3. What Do They Talk About?

4. Now, Engage

5. Test, Test, Test

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Bitly links

@jennita #ID2013

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Google+ Ripples

@jennita #ID2013

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Google+ Ripples

@jennita #ID2013

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Facebook Insights

@jennita #ID2013

Top engagement from “fun” posts

Fun posts

Content

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Start With A Question

@jennita #ID2013

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Review the Data

@jennita #ID2013

http://danzarrella.com/infographic-exclamation-points-get-more-retweets-but-fewer-clicks.html

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Continually try new things.

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Show you’re interested.

Page 42: The Science of Building Community

Jennifer Sable Lopez

Director of Community at SEOmoz

@jennita

[email protected]

Thank You