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The Promise of Information Architecture Keith Doyle Web Content Architect University of Salford

The Promise of Information Architecture

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Talk on "The Promise of Information Architecture" by Keith Doyle at IWMW 2007.See http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2007/talks/doyle/

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Page 1: The Promise of Information Architecture

The Promise of Information Architecture

Keith Doyle Web Content Architect University of Salford

Page 2: The Promise of Information Architecture

Introduction• What Architecture Can Learn from Web

Design

• Users’ Experience of Web Search

• Directions on the Web

• The Web As Library

Page 3: The Promise of Information Architecture

The scale of misery – why users fail

Everything

Else

58%

Information

Architecture

42%

Page 4: The Promise of Information Architecture

Origins660BC: Clay Tablet catalogues published1595 Nomenclator published1873 Melvil Dewey: catalogue system1945 Memex designed1959 Calvin Mooers – Mooers’ Law1976 Richard Saul Wurman creates term1994 Jakob Nielson starts publishing1998 IA for the World Wide Web

published2001 Boxes and Arrows created2002 IA Institute formed

Page 5: The Promise of Information Architecture

Definition• The structural design of shared information

environments. • The art and science of organizing and labeling

web sites, intranets, online communities and software to support usability and findability.

• An emerging community of practice focused on bringing principles of design and architecture to the digital landscape.

http://iainstitute.org/en/about/our_mission.php

Page 6: The Promise of Information Architecture

Information Architecture Concepts

• Wayfinding

• Berry-picking, Information Foraging and Satisficing

• Thesauri

• Taxonomies

• Metadata and Tags

Page 7: The Promise of Information Architecture

Information Architecture Activities• Research and Strategy• Design and Documentation

– Site maps and Taxonomy– Flow charts– Wireframes– Inventories– Style guides

• Operational Information Architecture– Analytics– Content Management Systems– Portals– Search Engines– Thesaurus Management

Page 8: The Promise of Information Architecture

The Promise of Information Architecture

South Birmingham CollegeHeist Gold Award

What You Can Do• Findability• Responsibility• User Testing• Community of Practice

Page 9: The Promise of Information Architecture

ResourcesBooks• Information Architecture for the World Wide Web 3rd Edition,

Morville & Rosenfeld• Don’t Make Me Think by Krug • Information Architecture, Blueprints for the Web by WodtkeEmail list: [email protected] website: www.boxesandarrows.comInstitute: Information Architecture InstituteResource website: www.extremeusability.com

Keith DoyleWeb Content ArchitectUniversity of SalfordEmail: [email protected]: consequencing.comSlides: consequencing.com/slides