39
COOKING UP THE PERFECT SEARCH ENGINE @AaronGoldman

The Perfect Search Engine

Embed Size (px)

DESCRIPTION

Kenshoo CMO, Aaron Goldman, searches for the perfect search engine at the MediaPost Search Insider Summit, December 9, 2011.

Citation preview

Page 1: The Perfect Search Engine

COOKING UP THE PERFECT SEARCH ENGINE@AaronGoldman

Page 2: The Perfect Search Engine

COOKING UP THE PERFECT SEARCH ENGINE@AaronGoldman

CENSORED – YOU HAD TO BE THERE!

Page 3: The Perfect Search Engine

3

Meet the Chefs

Alan Osetek, Resolution Media

Jason Lehmbeck, DataPop

Vural Cifci, Travelocity

Page 4: The Perfect Search Engine

4

Meet the Chefs

Alan Osetek, Resolution Media

Jason Lehmbeck, DataPop

Vural Cifci, Travelocity

Page 5: The Perfect Search Engine

Kenshoo: Proprietary & Confidential Information | 5

The Ingredients

1. User ExperienceA. Query FormatB. SERP IntegrationC. SERP Interaction

2. Relevancy Algorithm1. On-Page Elements2. Links3. Social Signals4. Personalization5. Contextual Signals

CENSORED – YOU HAD TO BE THERE!

Page 6: The Perfect Search Engine

Kenshoo: Proprietary & Confidential Information | 6

The Process

CENSORED – YOU HAD TO BE THERE!

Page 7: The Perfect Search Engine

7

USER EXPERIENCE

Page 8: The Perfect Search Engine

Text (typed keywords)

Voice (think Siri)

Audio (think Shazam)

Images (pictures, QR codes)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following "methods" of submitting search queries:

8

Query Format

Page 9: The Perfect Search Engine

Text (typed keywords)

Voice (think Siri)

Audio (think Shazam)

Images (pictures, QR codes)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following "methods" of submitting search queries:

9

Query Format

Page 10: The Perfect Search Engine

Text (typed keywords)

Voice (think Siri)

Audio (think Shazam)

Images (pictures, QR codes)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following "methods" of submitting search queries:

10

Query Format

Page 11: The Perfect Search Engine

Websites

Images

Video

Maps

News

Products

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following "assets" that could be returned for a given search query:

11

SERP Integration

Page 12: The Perfect Search Engine

Websites

Images

Video

Maps

News

Products

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following "assets" that could be returned for a given search query:

12

SERP Integration

Page 13: The Perfect Search Engine

Websites

Images

Video

Maps

News

Products

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following "assets" that could be returned for a given search query:

13

SERP Integration

Page 14: The Perfect Search Engine

Links

Refinement tools (sliders)

One-box answers

Recommendations

Transactions (immediately ac-

tionable)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following options for how search "results" are returned:

SERP Interaction

14

Page 15: The Perfect Search Engine

Links

Refinement tools (sliders)

One-box answers

Recommendations

Transactions (immediately ac-

tionable)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following options for how search "results" are returned:

SERP Interaction

15

Page 16: The Perfect Search Engine

Links

Refinement tools (sliders)

One-box answers

Recommendations

Transactions (immediately ac-

tionable)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following options for how search "results" are returned:

SERP Interaction

16

Page 17: The Perfect Search Engine

Query Format

SERP Integra-tion

SERP Interac-tion

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0

Please rank each of the 3 "buckets" of UX variables we just covered:

17

User Experience Variables - Overall

Page 18: The Perfect Search Engine

Query Format

SERP Integra-tion

SERP Interac-tion

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0

Please rank each of the 3 "buckets" of UX variables we just covered:

18

User Experience Variables - Overall

Page 19: The Perfect Search Engine

Query Format

SERP Integra-tion

SERP Interac-tion

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0

Please rank each of the 3 "buckets" of UX variables we just covered:

19

User Experience Variables - Overall

Page 20: The Perfect Search Engine

20

RELEVANCY ALGORITHM

Page 21: The Perfect Search Engine

Title Tags

Keyword Density

Architecture

Receny

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ranking "factors":

21

On-Page Elements

Page 22: The Perfect Search Engine

Title Tags

Keyword Density

Architecture

Receny

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ranking "factors":

22

On-Page Elements

Page 23: The Perfect Search Engine

Title Tags

Keyword Density

Architecture

Receny

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ranking "factors":

23

On-Page Elements

Page 24: The Perfect Search Engine

Quality

Quantity

0 1 2 3 4 5 6 7 8 9 10

Please rank the importance of "Volume vs. Value" when it comes to links:

24

Links

Page 25: The Perfect Search Engine

Quality

Quantity

0 1 2 3 4 5 6 7 8 9 10

Please rank the importance of "Volume vs. Value" when it comes to links:

25

Links

Page 26: The Perfect Search Engine

Quality

Quantity

0 1 2 3 4 5 6 7 8 9 10

Please rank the importance of "Volume vs. Value" when it comes to links:

26

Links

Page 27: The Perfect Search Engine

Likes

+1s

Retweets

Other shares

Sentiment analysis (positive or negative)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following social "signals":

27

Social Signals

Page 28: The Perfect Search Engine

Likes

+1s

Retweets

Other shares

Sentiment analysis (positive or negative)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following social "signals":

28

Social Signals

Page 29: The Perfect Search Engine

Likes

+1s

Retweets

Other shares

Sentiment analysis (positive or negative)

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following social "signals":

29

Social Signals

Page 30: The Perfect Search Engine

Social graph (conntections)

Psychographics (interests)

Demographics

Web history

Search history

Purchase history

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ways to deliver search results based on what you "know" about the

searcher:

30

Personalization

Page 31: The Perfect Search Engine

Social graph (conntections)

Psychographics (interests)

Demographics

Web history

Search history

Purchase history

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ways to deliver search results based on what you "know" about the

searcher:

31

Personalization

Page 32: The Perfect Search Engine

Social graph (conntections)

Psychographics (interests)

Demographics

Web history

Search history

Purchase history

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ways to deliver search results based on what you "know" about the

searcher:

32

Personalization

Page 33: The Perfect Search Engine

Location

Device

OS

Time of Day

Day of Week

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ways to custom-ize search results based on contextual "influence":

33

Contextual Signals

Page 34: The Perfect Search Engine

Location

Device

OS

Time of Day

Day of Week

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ways to custom-ize search results based on contextual "influence":

34

Contextual Signals

Page 35: The Perfect Search Engine

Location

Device

OS

Time of Day

Day of Week

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following ways to custom-ize search results based on contextual "influence":

35

Contextual Signals

Page 36: The Perfect Search Engine

On-Page el-ements

Links

Social signals

Personalizaton

Contextual signals

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following "buckets" of a relevancy algorithm:

36

Relevancy Algorithm - Overall

Page 37: The Perfect Search Engine

On-Page el-ements

Links

Social signals

Personalizaton

Contextual signals

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following "buckets" of a relevancy algorithm:

37

Relevancy Algorithm - Overall

Page 38: The Perfect Search Engine

On-Page el-ements

Links

Social signals

Personalizaton

Contextual signals

0 1 2 3 4 5 6 7 8 9 10

Please rank each of the following "buckets" of a relevancy algorithm:

38

Relevancy Algorithm - Overall

Page 39: The Perfect Search Engine

ENJOY!What’s Your Recipe?

SurveyMonkey.com/s/PerfectSE

CENSORED – YOU HAD TO BE THERE!