© 2010 IBM Corporation

IBM Mobile Event

The Mobile Device as a Primary Productivity Tool for the Enterprise

Alistair RennieGeneral Manager, Lotus Software and WebSphere PortalIBM Software Group

© 2010 IBM Corporation

IBM Mobile Event

New mobile era of productivity

■ The nature of work is changing

■ Mobile devices have become a primary interface for knowledge worker productivity

■ Tablets, netbooks, smartphones driving requirement for a first-class set of tools and user experiences

© 2010 IBM Corporation

IBM Mobile Event

IBM an on-device collaboration leader

■ Aggressive stance across ecosystem diversity

-- Devices

-- Operating systems

-- Carriers

-- Installed and web experiences

© 2010 IBM Corporation

IBM Mobile Event

Announcing...Lotus Notes Traveler beta for Android

■ Push support for mail, calendar, contacts

■ Native OS application

■ Secure connection to Domino

■ Support for Android 2.x

■ No additional charge, use any Domino 7 or 8 server

© 2010 IBM Corporation

IBM Mobile Event

Building on successful 2010 momentum

■ Announced in conjunction with Apple WWDC:

-- Notes Traveler support now available for iPad

■ Earlier in 2010

-- LotusLive Meetings support for iPhone

-- Lotus Notes Traveler Companion, secure access to encrypted mail on iPhone

© 2010 IBM Corporation

IBM Mobile Event

Continuing our strength in partnering with RIM

© 2010 IBM Corporation

IBM Mobile Event

Customer success: Hexion Specialty Chemical

Problem: Approval workflow for investment proposals needs to move faster

Solution: Extend Lotus Domino-based Capital Investment Proposal system (EPIC) to Blackberry devices

Implemented by: IBM business partner – Teamwork Solutions

Hexion’s Director of Business Process & Systems Rich Wagner: “Teamwork Solutions' capability to securely extend our Capital Investment Proposal system (EPIC) to the Blackberry enabled traveling workers to approve time-sensitive proposals while on International business travel. Speeding up the approval cycle was benefcial during a time of major business change.”

With these enhancements Hexion has seen the average document approval cycle fall from 23 days to 14 days despite a doubling in the total number of requests sent through the system.

© 2010 IBM Corporation

IBM Mobile Event

Client solutions delivered by IBM Lotus and IBM partners

© 2010 IBM Corporation

IBM Mobile Event

WebSphere Mobile Portal Accelerator

■ “Write Once, Deploy Anywhere” - The best possible experience on any device

■ Supporting thousands of devices is no more difficult than supporting one

■ Mobile support for all Portal specialties such as personalization, content management, security, scalability

■ Supporting more than 200M mobile users in 2 major carrier deployments alone, in production, today!

© 2010 IBM Corporation

IBM Mobile Event

IBM Cognos Go!Mobile: Serving Business Intelligence on the Hip

Theft & Loss Protection

Access to all BI Content – Author Once

Connected & Disconnected Compression – in transit & on device

Making possible new levels of productivity based on analytics

© 2010 IBM Corporation

IBM Mobile Event

What's next

© 2010 IBM Corporation

IBM Mobile Event

IBM Research mobile lessons learned: Interaction patterns

■Typical mobile interaction is very short-- < 1 minute for most interactions (making vs. filling time)Consumption predominates

■Context shapes and constrains use-- What people do and how long they have to do it

■Interruptions are common

■Common interaction patterns:-- Monitoring-- Information seeking-- Information availing / entertainment

© 2010 IBM Corporation

IBM Mobile Event

IBM Research mobile lessons learned: Access, Initialize, Work times

AccessInitialize

WorkAccess

Initialize

Work

Phone Laptop / Desktop

Physically accessReady app / service

Complete itemof work

© 2010 IBM Corporation

IBM Mobile Event

Centralize commonly accessed information■ One stop shopping■ Faster access■ Extensible with new information sources

Highlight particularly relevant information■ Help users manage attention■ Support better decision-making

‘Morning Report’: mobile time-dependent dashboard

© 2010 IBM Corporation

IBM Mobile Event

‘Morning Report’: mobile time-dependent dashboard

© 2010 IBM Corporation

IBM Mobile Event

Rethinking mobile email

Support triage■ What’s new?■ What can I delete right away?■ What’s important enough to handle now?

Support resumption of deferred activity■ Capture intended actions■ Access and complete captured actions across devices

© 2010 IBM Corporation

IBM Mobile Event

Mail Triage

New

Unread

Read

© 2010 IBM Corporation

IBM Mobile Event

Mail Triage: Capturing intended actions

Mail Triage

Tasks

Activities

Notesplugin

Collaboration technologies:■ Mobile email■ Activities■ Lotus Notes

19 © 2010 IBM Corporation

IBM Mobile Event

What's next: IBM Project Vulcan, a blueprint for the evolution of collaboration■ ContinuityBuilding on today's capabilities for a smooth path to tomorrow

■ ConvergenceUnifying the experience to best meet individual needs across access and delivery models

■ InnovationApplying analytics to understand individuals and empower people to work in new ways

■ OpportunityMaking possible the next generation of solutions built on an open foundation

20 © 2010 IBM Corporation

IBM Mobile Event

Project Vulcan and mobility

Webkit as a common denominator

HTML5 as a common language

Opensync and other protocols as tools

© 2010 IBM Corporation

IBM Mobile Event