by Avanti Software

The Little Book of

People ManagementSuperheroes

About This BookWhy did we decide to create this book? We wanted to showcase the people who live the values of their respective Canadian organization and, through technology, are able to better service the needs of their employees and contribute to the success of the organization.

This book is about superheroes.

Thank You!Thanks to all of our amazing clients who are featured in this book. You took time outof your incredibly busy schedules to tell us about your world. A thank you also goes out to the people who work with the superheroes featured in this book. And finally, thank you to our amazing illustrator Kim Smith. You really helped us bring this project to life and continue to give it a personality all its own with your talent and creative illustrations.

Are You a People Management Superhero?Do you make a difference in your organization through your people managementsolution? We would love to hear how.

Visit avanti.ca/superherobook

The Little Book of

People ManagementSuperheroes

Superhero Illustrations: Kim SmithBook Design & Layout: Wes Quintin

Distributed by Avanti Software Inc.Calgary, Alberta, Canada

Copyright © 2016. All rights reserved.

Volume 2

My goal is to respond quickly to the needs of my team members and make sure that they feel heard and valued when they talk with me. I believe that

whether you are the CEO or the janitor, you deserve the same respect.

Real Name:

Barb Taylor

Barb’s SuperpowersBarb understands how important it is to ensure open and consistent communication with the rest of Nature’s Fare’s team members. Avanti’s Self-Service Portal has helped her improve that communication and the distribution of important information to team members. Barb’s reporting superpowers enable her to provide things like FTE reporting, wage cost reports, wage to revenue reports, and more. Her team is now better informed and employees are more adept at embracing change because that communication furthers their understanding of those changes.

About Nature’s Fare MarketsNature’s Fare is a grocery store you can trust. Full of the best, handpicked natural and organic foods, vitamins and supplements you can find. They really care about their products, their people and their planet. BC family-owned, happily serving customers in Kamloops, Kelowna, Langley, Penticton, Vernon, West Kelowna and White Rock.

TitlePayroll & Benefits Administrator and HR Assistant

OrganizationNature’s Fare Markets

LocationVernon, British Columbia

Having a system that can house all employee related information andbeing able to utilize and understand how it works are key to success.

Amy’s SuperpowersAs a Human Resources Professional, Amy aims to always be available to her employees by helping them with any questions or concerns that they may have. With Avanti, Amy has the important information she needs to provide the ASC employees with answers quickly and efficiently, all in one place. And thanks to Self-Service, Amy empowers the ASC managers with the ability to access information on their direct reports, such as performance reviews, with ease.

About The Alberta Securities CommissionThe ASC is the regulatory agency responsible for administering the province’s securities laws. As a member of the Canadian Securities Administrators, the ASC works to improve, coordinate and harmonize the regulation of Canada’s capital markets.

TitleAssistant, Corporate Resources

OrganizationAlberta Securities Commission

LocationCalgary, AlbertaReal Name:

Amy Neault

A positive attitude is something I always try to maintain.

Even when things are going wrong, if you can look at the bright side, and work with patience and a smile, it makes a big difference.

Amanda’s SuperpowersAmanda has a keen ability to tie people and data together in a meaningful and effective way. When the City was implementing Avanti, Amanda learned the basics of the system and used those insights to educate clerks and managers on how to access Avanti and enter data into the system. Having a solid training plan for end users led to a successful implementation of the system to help better serve the needs of managers, employees, and ultimately, the City.

About City of BrandonBrandon has been nicknamed the “Wheat City” in honor of its rich agricultural heritage and reputation as a prosperous farming community. Brandon is an important cultural centre for the southwest region of Manitoba. The City strives to create a thoughtful and dynamic cultural programme which recognizes, enhances, and supports the existing cultural and ethno cultural communities and infrastructure of their city.

TitleCorporate Projects Supervisor

OrganizationCity of Brandon

LocationBrandon, ManitobaReal Name:

Amanda Dupuis

Having the right payroll tools and knowledge gives me the confidence I need in administering UWinnipeg’s payroll accurately.

I am proud to have a strong team who are also very knowledgeable in the payroll profession. Together we can meet any challenge.

Mark’s SuperpowersMark is an experienced Canadian Payroll Professional who knows the importance of paying employees and paying attention to detail. He is a very active volunteer with the Canadian Payroll Association and has been since 2003, and that means making sure his employees are paid accurately and on time are paramount. Avanti’s Year-End functionality gives Mark greater control to audit T4s for discrepencies. That way he can ensure T4s are correct and when his employees get their T4s, they can feel confident they have the right information showing.

About University of WinnipegThe University of Winnipeg is a dynamic campus and a downtown hub that connects people from diverse cultures and nurtures global citizens. UWinnipeg is committed to improving access to post-secondary education for all individuals, especially those from non-traditional communities.

TitleManager, Payroll Services

OrganizationUniversity of Winnipeg

LocationWinnipeg, ManitobaReal Name:

Mark Betcher

Don’t continue to do something because ‘it’s always been done that way’.

Challenging your employees to think of different ways to tackle their jobs promotes accountability and engagement.

Karen’s SuperpowersKaren loves what she does as a Human Resources Professional. When GSC employees come to Karen with requests and questions, she provides timely, confidential and accurate assistance. Through Avanti’s Self-Service Portal, Karen empowers employees with the ability to see their vacation entitlements, take ownership by keeping track of their time off, and make changes to their own schedules.

About Green Shield CanadaSince 1957, GSC has been Canada’s only national not-for-profit health and dental benefits specialist. GSC is committed to funding programs focused on providing frontline care and improving access to health care for uninsured/under-insured Canadians (homeless, working poor, those on social assistance).

TitleHuman Resources Analyst

OrganizationGreen Shield Canada

LocationWindsor, OntarioReal Name:

Karen Loebach Smith

Always remember how important payroll is to your employees.

Keep it on time and accurate.

Linda’s SuperpowersLinda works hard to ensure that Payroll is delivered on time, as she knows how important Payroll is to an employee. As a Payroll subject matter expert at the ASC, Linda keeps her manager informed of Canadian Payroll legislative requirements and helps to ensure compliance. Avanti provides Linda with the platform she needs to do her job and offers her the support she needs whenever she has a question.

About The Alberta Securities CommissionThe ASC is the regulatory agency responsible for administering the province’s securities laws. As a member of the Canadian Securities Administrators, the ASC works to improve, coordinate and harmonize the regulation of Canada’s capital markets. The right people, the right tools and equipment, and an open door policy make the ASC a great place to work.

TitleSenior Payroll Accountant

OrganizationAlberta Securities Commission

LocationCalgary, AlbertaReal Name:

Linda Werthmann

Keep calm, and try to think outside of the box. Sometimes the best solution isn’t always the easiest.

Be accountable. If you make a mistake, admit it, fix it, and learn from it.

Tanya’s SuperpowersTanya credits her Payroll and legislative knowledge, her understanding of the organization and the six collective bargaining agreements the City works with as part of her success as a Certified Payroll Manager and the City’s Payroll Officer. She also credits Avanti’s implementation team as part of the City’s success for going live on a new system. Switching to a new Payroll system is a daunting task and their employees barely noticed that such big changes were taking place. Smooth like a ninja!

About City of BrandonBrandon has been nicknamed the “Wheat City” in honor of its rich agricultural heritage and reputation as a prosperous farming community. Brandon is an important cultural centre for the southwest region of Manitoba. The City strives to create a thoughtful and dynamic cultural programme which recognizes, enhances, and supports the existing cultural and ethno cultural communities and infrastructure of their city.

TitlePayroll Officer

OrganizationCity of Brandon

LocationBrandon, ManitobaReal Name:

Tanya Addison

It’s important to revisit and challenge your business processes to find areas of improvement. What works for 300 employees, won’t necessarily work for 700.

Communicate and be receptive to concerns and struggles.

Athina’s SuperpowersThrough her experience in Payroll, Athina has become an effective leader, a champion of change management, process improvement and lean practices. Pfaff is an organization that continues to succeed and grow. Over the past four years, Athina has leveraged her skills and experience to help Pfaff successfully scale from 300 to 700 employees. With Avanti’s Self-Service, Athina can provide her employees with online pay statements, easy (and secure) access to Pfaff policies and other information, which is a huge asset for an organization that has multiple locations.

About Pfaff Automotive PartnersSince 1964, Pfaff has grown as an automotive retailer and they have their customers to thank for it. Pfaff doesn’t take their past or future for granted and they strive to be better every day. Cars are their passion. They have been from the day Pfaff started. But as much as they love the cars, they love the people who drive them.

TitlePayroll Manager

OrganizationPfaff Automotive Partners

LocationVaughan, OntarioReal Name:

Athina Tzakas

avanti.ca

With Avanti as your all-in-one solution for Payroll, Human Resources, and time tracking, everyone in the company is part of your

people management success. Discover the Avanti advantage and talk to us today!