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The Kaleidoscope of Social Features: October 29, 2013 What Are They And How Do We Use Them

The Kaleidoscope of Social Features: What Are They And How Do We Use Them

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Page 1: The Kaleidoscope of Social Features: What Are They And How Do We Use Them

The Kaleidoscope of Social Features:

October 29, 2013

What Are They And How Do We Use Them

Page 2: The Kaleidoscope of Social Features: What Are They And How Do We Use Them

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Adam LevithanSenior ConsultantPortal Solutions

[email protected]@portalsolutions

@collabadam

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Kaleidoscope?

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How can I use “social” features to enhance the way my organization works?

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What is Social?

Collaboration

Structured

UnstructuredSocial

Inspired by: Christian Buckley

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Type of ContentTemporary

RecordAudience

Individual Team Enterprise

Comparing Features

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Instant Message

Alevithan: Do you use Instant Messenger to communicate?SarcasticColleauge: Yes, actually I’m using Instant Messenger Right now

That’s a really good point

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Instant Message

E-Mail

8

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Instant Message

E-Mail

Social

Online Storage

Team Site/ Extranet

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Instant Message

E-Mail

Social

Team Sites/ Extranet

Online Storage

Intranet

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Instant Message

E-Mail

Social

Team Sites/ Extranet

Online Storage

Intranet

Document/ Record Management

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Social/ Unstructured

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Microblog/ Newsfeed

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Microblog/ Newsfeed

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Microblog/ Newsfeed

Discussion board

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Microblog/ Newsfeed

Discussion board

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Microblog/ Newsfeed

Discussion board

Blog

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Microblog/ Newsfeed

Discussion board

Blog

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Microblog/ Newsfeed

Discussion board

Blog

Wiki

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Microblog/ Newsfeed

Discussion board

Blog

Wiki

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Microblog/ Newsfeed

Discussion board

Blog

Wiki

Group/ Community

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Microblog/ Newsfeed

Discussion board

Blog

Wiki

Group/ Community

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Reco

rdTe

mpora

ry

Type o

f C

onte

nt

Instant Message

E-Mail

Inside your company NOW

Individual Team Enterprise

Audience

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Tacit Knowledge Exchange

Reco

rdTe

mpora

ry

Type o

f C

onte

nt

Instant Message

E-Mail

Social

Team Sites/ ExtranetOnline Storage

Intranet

Document/ Record Management

Individual Team Enterprise

Audience

Inside your company SOON

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Technology Foundation

Authentication, Personal Profile &

Search

Reco

rdTe

mpora

ry

Type o

f C

onte

nt

Instant Message

E-Mail

Social

Team Sites/ ExtranetOnline Storage

Intranet

Document/ Record Management

Individual Team Enterprise

Audience

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How does unstructured fit within my organization?

• Overall Culture• Specific need

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Overall Business Needs

• Goals for communication and Mobility in the future

• Industry/Internal compliance standards

• Access to long-term knowledge

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Return on Investment

• Happy Employees = Employee Retention

• Increased Ideation & Finding Answers = Productivity measured in minutes

• Increase in remote working = Travel Savings

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IT decision makers said such social technologies make their jobs more enjoyable (66%), more productive (62%) and

"help them get work done faster" (57%). All in all, said Avanade, of those businesses

currently using social collaboration tools, 82% want to use more of them in the future.

Source: InformationWeek article on Avanade study http://ubm.io/17WDTQs

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