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CHRISTIAN BUCKLEY | COLLABTALK LLCMicrosoft MVP@buckleyplanet
ERIC OVERFIELD | PIXELMILLMicrosoft Regional DirectorMicrosoft MVP@EricOverfield
The Future of Intelligent Communications
www.pixelmill.com@pixelmillteam
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Christian Buckley
Founder & CEO of CollabTalk LLCOffice Servers & Services MVP
www.buckleyplanet.com@buckleyplanet
CollabTalk is an independent research and technical marketing servicescompany. We provide product and marketing evaluation, strategy, andoperational support, content development, and demand-generation guidance— working primarily within the Microsoft ecosystem.
www.CollabTalk.com
Overview
Microsoft announced that it will combine Skype for Business with Microsoft Teams, the new communications and collaboration tool within Office 365. This means that the Teams interface will replace the Skype for Business UI.
While organizations are trying to understand what this means to their business, it is just one piece of the broader impact of ‘Intelligent Communication,’ which is where collaboration and communication technology is headed.
When Microsoft talks about Intelligent Communications, much of the content you find online points to the effort to move Skype for Business into Microsoft TeamsWhat makes Microsoft Teams powerful is that is delivers a single hub for teamwork, with built-in, fully integrated voice and video. Teams also tightly weaves communications into the apps teams use to collaborate every day, alongside AI, Microsoft Graph, LinkedIn, cognitive services and more, Teams is a game-changer for how we collaborate and communicate.
https://www.slideshare.net/SPSParis2017/keynote-mark-kashmann-sps-paris-20171014
What are ‘Intelligent Communications’?Microsoft talks about “harnessing the power of intelligence”
It’s beyond chat and online meetings, encompassing:
• Cognitive services
• Machine learning
• Microsoft Graph
• IoT
Skype & Teams infrastructureSkype and Teams were designed for enterprise-grade voice, video and meetings
The platform has been built to be more efficient, with robust telemetry, and more streamlined updates to minimize disruption
Extending how we think about collaboration and communication
Microsoft Teams will become the core communications client for Microsoft Office 365 customers
Teams will help organizations surface and utilize content and data residing within existing infrastructure, including SharePoint, OneDrive, Yammer, and Exchange
Artificial intelligence will transform how we interact with our data, and each other
The Future of Business Meetings
Envisioning intelligent communications in our day-to-day work experiences
Before a meeting, insights, history, and deeper context
After a meeting, notes and actions captured and distributed in context
to relevant projects, poweringsearch and eDiscovery
During a meeting, improvedconnections with in-person and online
participants, sharing of relevant information
Built-In Intelligence
Microsoft Cognitive Services and the Microsoft Graph will transform how content, conversations, and data are captured, classified, and surfacedDiscovery will be integrated into every app and solution, putting relevant files and history at your fingertipsTranscription, translation, and speech recognition will connect even more people in one streamlined experienceArtificial intelligence will auto-generate notes and next steps based on company, team, or individual methodologies and best practices, and make suggestions to optimize and improve
Intelligent Communications vision
Intelligent communications go beyond traditional unified communications, enabling you to complete tasks more efficiently with minimal context switching, participate in more productive meetings that cover the entire meeting lifecycle, and better manage your everyday communications overload.
Microsoft Teams is at the core of Microsoft’s vision for intelligent communications—bringing together conversations, meetings, files, Office apps, and third-party integrations—to provide a single hub for teamwork in Office 365.
More details: Intelligent Communications in Office 365 in FastTrack
Developer Opportunities
Microsoft offers an extensible platform through Teams, which is available to all business and enterprise SKUs in 181 markets and 19 languages, with more than 150 integrations available and coming soon.
Join the Microsoft Office 365 Developer Program
www.SuccessWithTeams.com
Additional Resources
An Intelligent Approach to Building Your AI Practice AI Practice Development Playbook A new vision for intelligent communications in Office 365 Microsoft 365: Transform your communications with Microsoft Teams and Skype for Business (Ignite
2017) FAQ - Skype for Business & Teams vision Blog post on Skype features coming to teams including link to roadmap
slides: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Roadmap-for-Skype-for-Business-capabilities-coming-to-Microsoft/ba-p/119636
Skype for Business to Microsoft Teams: Capabilities Roadmap Looking ahead: Opportunities for partners in 2018 Join the Microsoft Office 365 Developer Program
