Embed Size (px)
DESCRIPTION
More than 70% of organizations plan on increasing their ECM investments in the coming year, according to the Forrester "2009 Global Enterprise Content Management Online Survey." However, for those who implemented an Enterprise Content Management (ECM) solution, 41% said they were unsatisfied with the return on their investment. The cost benefit of any ECM initiative is directly related to the adoption rate of the system throughout an organization. The more it is used and leveraged, more efficiencies are gained and a higher rate of return is realized.This presentation demonstrates how an Open Source Enterprise Content Management system can drive adoption of ECM in an enterprise much more effectively than its commercial counterparts purely based on its commitment to standards, ease of scalability and open source licensing model.
Citation preview
The Case for Open Source Enterprise Content Management
May 26, 2010
Matt Van Bergen, [email protected]
http://www.citytechinc.com
Agenda
Enterprise Content Management
Open Source Software
Open Source Enterprise Content Management
Open Source Enterprise Content Management Case Studies
Conclusion
Enterprise Content Management Defined
Typical Components
• Document Management & Workflow• Records Management• Collaboration• Web Content Management
AIIM’s Definition
Why Enterprise Content Management?
Unstructured Structured
Exp
one
ntia
l Gro
wth
How Can Enterprise Content Management Help?
Management unstructured content
Collaboration
Network drive replacement
Compliance
Document based business process automation
Brand management / DAM
Employee productivity
Imaging
Security of documents
Business continuity
And more!
Agenda
Enterprise Content Management
Open Source Software
Open Source Enterprise Content Management
Open Source Enterprise Content Management Case Studies
Conclusion
What is Open Source?Development method for software that harnesses the power of distributed peer review and transparency of process.
70+ open source license types (i.e. Apache, GPL, LGPL, etc.)
Big brands are counting on open source as a strategic advantage
• Source code availability• Online support from community• No single vendor determining road map
What is Enterprise Open Source?
Technical Support
Warranty and Indemnification
Maintenance Releases, Patches and Hot Fixes
Quality Assurance/Hardening
Partner Ecosystem
Why is Enterprise Open Source Software different than traditional software licensing?
Fixed
Variable Services/ Customization
Hardware
Hardware/ Software
Proprietary
License
100%Cost
Reductions
Services/ Customization
Source: Larry Augustin (OSBC2004)
Alfresco
Proprietary Open Source
Fixed
Variable
Enterprise Open Source Maturity
• A
p
p
l
i
c
a
t
i
o
n
s
• A
p
p
l
i
c
a
t
i
o
n
P
l
a
t
f
o
r
m
s
• A
p
p
l
i
c
a
t
i
o
n
R
u
n
t
i
m
e
s
• A
p
p
l
i
c
a
t
i
o
n
F
r
a
m
e
w
o
r
k
s
Today
i.e. Spring Framework, Seam, Struts, etc.
i.e. Red Hat Linux, JBoss, MySQL,etc.
i.e. Alfresco ECM, Nuxeo, Liferay, GateIn, Jahia
i.e. SugarCRM, OpenBravo
Mat
urity
Lev
el
Agenda
Enterprise Content Management
Open Source Software
Open Source Enterprise Content Management
Open Source Enterprise Content Management Case Studies
Conclusion
ECM Potential for Growth
State of Enterprise Content Management Today
35% ECM Shelfware41% ECM did not live up to
expectations
Open Source ECM Drives Adoption – How, Why?
Higher integration capability
Simpler to scale
Standards based
Cost Model
More Details…
Service Oriented Architecture Compatibility
Enable content everywhere in enterprise
• CMIS• RESTful Services
Low barrier to integration:
• ERP Integration• Customer facing websites publishing• Network drive - transparent repository usage• Enrich social networking related content enterprise content• Support single brand across the entire company
Scalability
Horizontal scalability
Leverage existing investment in Java Enterprise Edition application servers
No special skill for system administrators
JBoss, Tomcat, WebLogic, etc.
Oracle, MySQLEnterpriseDB, etc.
Standard Enterprise Platforms Proprietary Platforms
Process Engine Content Engine
Workflow EngineRM Engine
Standards-based
Based on mainstream technologies used in typical enterprise architectures.
Specialized resources = higher cost
Standard Enterprise Technologies (example based on Alfresco ECM)
Proprietary Technologies
Licensing Model
Complex licensing and user based models stunts adoption
Choose CPU socket based subscriptions
CPU Based Licensing User Based Licensing
Everybody Uses CMS
Privileged Users Use CMS
Open Source ECM: Increase in ECM Adoption Increases ROI
JBoss, Tomcat, WebLogic, etc.
Oracle, MySQLEnterpriseDB, etc.
Integration Scalable
CPU Based SubscriptionStandard Enterprise Technologies
Agenda
Enterprise Content Management
Open Source Software
Open Source Enterprise Content Management
Open Source Enterprise Content Management Case Studies
Conclusion
Case Study: City of Chicago Business Process Automation
Automate delegate agency contract business process
Heavy document based workflow powered by Alfresco ECM (50+ process steps)
Custom web based application front-end
Zero cost scanner integration using Alfresco CIFS interface
Friendly Alfresco CPU based subscription enabled quick adoption
MySQL
Custom Web Application
Stru
ctur
ed a
nd U
nstru
ctur
ed D
ata
Case Study: COR2 Technology Risk Management Portal
COR2 Technology offers risk management capabilities via its Alfresco ECM native Share collaboration platform.
Large construction management firms store and manage sub-contractors’ insurance certificates.
Implemented custom risk management taxonomy and workflow
Very few customizations – good feature match out of the box
Case Study: Portal Document Management Integration
Large university leveraged Alfresco ECM to bring best of breed document management to their faculty & student portal.
Custom JSR-168 portlets backed by Alfresco Web Scripts
400,000+ users
Clustered configuration
LDAP integration
Agenda
Enterprise Content Management
Open Source Software
Open Source Enterprise Content Management
Open Source Enterprise Content Management Case Studies
Conclusion
Is Open Source ECM Right for Your Organization?
Criteria Proprietary Open Source
Extensibility X
Scalability X
Out of the Box Features X
Upgrade Ease X
Partner Ecosystem X
Extension Ecosystem X
Product Roadmap X
Caveats:• A proper needs assessment is the only way to evaluate which is right for your
organization
• Not all open source ECM products are equal
CITYTECH’s Open Source ECM Product Experience
Conclusion
Look at an open source alternative such as Alfresco for your ECM initiative(s).
Make it easy for your users to use your ECM by looking at standardized approaches for integration with enterprise applications such as CMIS, CIFS, etc.
Think about ECM in terms of enterprise content services to enable your content to be an asset that is ubiquitously available in your enterprise.
Choose an ECM that leverages your existing technical mindshare
Choose a licensing model that does not constrict usage of the platform.
Drive adoption and realize higher ROI
Matt Van Bergen
Chief Technology Officer
312-673-6433 x111
http://blogs.citytechinc.com/matt
http://twitter.com/mvanbergen
Web: http://www.citytechinc.com
Twitter: http://twitter.com/citytech
Blogs: http://blogs.citytechinc.com
Contact CITYTECH to setup a no cost onsite needs assessment to see if open
source enterprise content management would be a good fit for your organization.
Professional Services: Specializing in the design, development and execution of highly available and scalable enterprise applications
Consultants: Average experience is 10 years
Offices: Located in downtown Chicago, IL
Goal: Strive for long-term partnerships with partners and clients
About CITYTECH
![] project-open [ Open Source Enterprise Business Application](https://img.pdfslide.us/doc/110x75/56814664550346895db3864d/-project-open-open-source-enterprise-business-application.jpg)
